By default, the My-T-Soft software reacts to dialogs, message boxes, and other windows by repositioning in order to ensure the dialog, etc. is visible. Depending on screen-resolution, dialog window size, My-T-Soft size & configuration, this may or may not meet everyone's needs. You should note the following:
In My-T-Soft Setup (Start Menu | All Programs | My-T-Soft | My-T-Soft Setup -or- Menu button (middle of tool bar) | My-T-Soft Setup), go into Configuration | Operation Options. The top setting "React to dialogs & other windows..." should be cleared. Click OK, OK, Exit
Additionally, the default screen position of My-T-Soft should meet your requirements. You can do the following:
Size & configure the panels in My-T-Soft as desired. Move the keyboard layout to the screen position you want it to open. From the Menu button (middle of toolbar), select Settings | Save Current Settings, then Position | Save Position. Now Close My-T-Soft, and re-launch - it should open in the same position. If it does not, then there may be issues with user permissions / read-only settings on files, etc (you can refer to help for more details), but in general, this is all that is required.
Original ID: IB253121

Depending on the version of Windows & the actual screen saver, the following applies:
In NT/2000/XP, the screen saver is an actual different desktop, so if it is a proper/standard screen saver in these versions of Windows, My-T-Soft won't be visible at all - UNLESS it is a custom screen saver, that runs in the context of the default user desktop. In that case, and the Win95/98/Me case, the screen saver is just a full screen program that is running. Since My-T-Soft needs to be on top to be useful, it can appear over a non-standard "screen saver" There are pre-programmed classes (e.g. WindowsScreenSaverClass) for the standard screen savers that ship with Windows, so My-T-Soft knows to stay behind these, but again, if it is custom or not the Microsoft ones, My-T-Soft may not see it as a screen saver, and stay "on-top". This gets pretty advanced & intense, but it is all documented in the Help & controllable via the MYTSOFT.INI file - for example, if you look in the INI file for WindowsScreenSaverClass, you can see how it is configured & setup - there is a listing in the Classes section, then an entry with an Action= setting. See My-T-Soft Help | My-T-Soft User's Guide | Section IV - Other Information | Advanced User Notes. There is also ClassWatch/WindowWatch settings in the INI to "look" at what class of window is running.
Original ID: IB253139

OnScreen defaults to basic mode, which limits the options (mainly for users who use it for primary text input). Go into OnScreen Setup | User Options, and turn on Advanced mode (e.g. Start Menu | Programs | OnScreen | OnScreen Setup). This enables the control panel, and access to all eleven panels.
Original ID: IB253112

In Windows 95/98/Me/NT, you may need to turn on "Track pointing device input all times" - see OnScreen Setup | Configuration | Operation Options - towards the bottom. In 95/98/Me/NT, for certain touchscreen drivers, this needs to be On to operate cleanly. Certain touchscreen drivers do not emulate the mouse correctly - this setting in OnScreen compensates for these problems.
Original ID: IB253311

Refer to Joystick-To-Mouse Help, and read the troubleshooting area about "Drift" This is a fairly common issue, and often "Center Range sensitivity" or settings on the joystick device itself can resolve the problem. Any calibration can be done via the Windows control panel - this may also require a joystick button press, but may be able to be walked through with mouse clicks.
Original ID: IB253211

In My-T-Pen, there are two common issues that may be related to this.
1) The save position only saves the top/left opening position, not the current layout. In general, we recommend the user save settings (which preserves size/layout configuration), and then save position. (This is original My-T-Pen)
2) Sometimes on XP/2000 the user only has read-permissions, and can't actually save to the file. Either an administrator has to do the update, or the user must be given proper permissions. This relates to My-T-Pen and custom layouts.
If this, on the other hand, is related to the custom layout built by Build-A-Board, then there are other options. In Build-A-Board itself, as part of the layout, the opening screen position can be set.
In all cases, the KEYBOARD.KBF determines the layout / screen position. If something is preventing (i.e. permissions) this file from being updated, then this needs to be resolved.
Original ID: IB253144

Most BIOS's have options to bypass, or ignore this error, but sometimes the wording is not necessarily obvious. Things like "Halt on All errors, but keyboard" may make sense, but others can be misleading. Also issues with USB & legacy support can affect this error. If you can't identify it, you may want to contact the system manufacturer, or BIOS manufacturer for support. Again, this has nothing to do with IMG software. Finally, we are aware of physical devices that can emulate a physical keyboard attached to a system. Things like KVM switches do this, and there are simple "plugs" that can also act as though a keyboard were attached.
Original ID: IB253105

Microsoft Windows Vista is a completely new and different operating system from Microsoft released in 2007 (available towards the end of 2006). In general, any IMG software released prior to 2006 was not written for Vista, meaning it technically is not compatible with this new operating system. However, there are compatibility workarounds available, as Microsoft has built in a mechanism to allow older software to run. Due to the nature of IMG software, the level of compatibility is based on Microsoft's ability to interface this compatibility mode to the new Windows Vista. In theory, every feature and capability of the IMG's software will operate correctly. In actuality, this may not be what you experience when running in this compatibililty mode. The ultimate comparison would be to operate the feature or capability in the older operating system, then compare with the appropriate compatibility selection in Windows Vista.

To enable this operation (e.g. to enable IMG's software to run in Vista), it must be first installed. If you receive a Windows Version warning or error, Vista may open a dialog suggesting a "Recommended Settings" - you may accept the recommendation (this essentially provides the compatibility mode for the setup program). Once installed, you will want to enable the compatibility mode for ALL the executable programs associated with the product. To do so, you will want to open Windows Explorer (or Start Menu | Computer) and browse to the installation folder, then sort by Type, select all Applications (e.g. .EXE or Executable programs), and open properties. To get to the properties, you may open the Organize menu, the select Properties, or open the context menu (right-click), and select Properties. In the Properties dialog, you can select the Compatibility Tab, then in the Compatibility Mode section, Enable the "Run this program in compatibility mode for:", and in the drop down select "Windows XP Service Pack 2"

Theoretically, the program will now operate as it would in Windows XP. If it does not, you may wish to do the following:

• Upgrade to the IMG "Windows Vista" version of the product (if available)
• Check Microsoft for Windows updates and any updates related to compatibility
• Verify the operation works correctly in Windows XP (if available) - if the operation works in XP, but not in Vista, then you can report this to Microsoft
• E-mail IMG tech support with information on what you experiencing - there may be work-arounds or other options we can suggest
• Note that if the operation works in Windows XP, but not in the compatibility mode of Vista, this is a Microsoft issue, not an IMG software issue.

Because of the maturity of the Windows operating system, and the anticipated slow "roll-out" of Windows Vista, IMG will be responding to customer demands for Windows Vista compatibility based on various factors. Always check the product pages and IMG's website for the most up-to-date information regarding available Windows Vista releases. Feel free to contact us directly with requests or concerns or details on your specific situation.

For further information on a specific product, click on the link(s) below:

• Build-A-Board 2.10 (Build-A-Board Keyboard Designer tool (Builder))
• Joystick To Mouse 2.60
• My-T-Pen 1.77
• My-T-Touch 1.77
• My-T-Soft 1.77
• My-T-Soft 2.10 (Build-A-Board run-time software)
• OnScreen 1.75
• The Magnifier 1.20
• TouchRight Utilities 1.20
• SmartClick 1.50

Notes on "Improper Window Version" reported by Vista compatible products:
This has been reported a few times, and is an interesting side-effect of a problem solving approach used in Vista. It seems to be related to upgrades, or working with non-Vista compatible versions prior to running the Vista compatible version. The first check is the Compatibility Tab in the property page for the program (in Windows Explorer, browse to the program, Right-Click, and view Properties, then select the Compatibility Tab). For a Vista compatible IMG product, the "Run in compatibility mode" should NOT be checked - if it is, clear it and retry.

The other contributing factor is the "Program Compatibility Assistant" (PCA), which records information based on its own criteria, and in some cases, may be be overreaching and causing a problem. The following is an excerpt from Microsoft notes, and registry information regarding the actions of the PCA - the preferred approach would be to use regedit, check these registry entries, and delete any references to IMG Vista compatible products.
Managing settings made by PCA - The compatibility modes will be applied to programs by setting a registry key under HKEY_LOCAL_MACHINE \ Windows NT \ CurrentVersion \ AppCompatFlags \ Layers with key name = "full path to the exe" and string value = "name of the compatibility mode being applied"
The registry key will be set under HKEY_LOCAL_MACHINE to apply the solutions to be effective for all users except for the scenario where the ELEVATECREATEPROCESS compatibility mode is applied automatically before the PCA dialog shows up. In that scenario, the registry key will be set under HKEY_CURRENT_USER and the solution will only be effective for the current user.
Refer to these locations:
HKEY_CURRENT_USER \ Software \ Microsoft \ Windows NT \ CurrentVersion \ AppCompatFlags \ Compatibility Assistant \ Persisted, and
HKEY_CURRENT_USER \ Software \ Microsoft \ Windows NT \ CurrentVersion \ AppCompatFlags \ Layers

The Virtual Store misdirection issue is a solution to the problem where the limited user cannot save/write to files under the \Program Files location, but older software may require this. To resolve this, files are actually saved in the user's Application Data area - \Users\[username]\AppData\Local\VirtualStore\Program Files directory. This, however, creates a new problem and potential source of confusion, in that a user can be looking at what they think is in the \Program Files\MyProg folder, but in reality, they are being misdirected, and actually looking at their own copy in \Users\[username]\AppData\Local\VirtualStore\Program Files\MyProg location. This can cause problems in the program itself (since it is looking in the \Program Files location), or to other users (since they don't have access to the file modified by a different user). It may be enlightening to see what files/programs are using this virtual store location.

Windows 7 is internally tagged as Version 6.1, and is essentially an update to Windows Vista (Version 6.0). This is conceptually similar to XP (5.1) as the update to Windows 2000. Just as XP was more widely accepted than 2000, 7 appears to be on a similar track to be generally accepted more than Vista.

IMG software compatible with Windows 7 is now available via the downloads pages or on the IMG Products Disc.

The following is some notes regarding IMG software and Windows 7

• The "Insert & Go" feature via the Autorun/Autoplay for USB drives has been disabled in Windows 7 (for security purposes). We tend to think there may be registry updates, or other options available to address this in the future. As we are made aware of any options for customers, we will update them here. Currently you need to browse the drive, and run the IMGSTART.EXE manually.
• Older versions (pre Release 4 in 2009) are not supported in Windows 7. There may be options via compatibility settings, but due to the persistence of these settings, we do not recommend you enable them. See below for notes and the registry location info. In general, what can happen is you configure an older version, and set compatibility settings, and then when you install the REAL compatible version, the persistence of these settings makes the REAL compatible software fail.

The other contributing factor is the "Program Compatibility Assistant" (PCA), which records information based on its own criteria, and in some cases, may be be overreaching and causing a problem. The following is an excerpt from Microsoft notes, and registry information regarding the actions of the PCA - the preferred approach would be to use regedit, check these registry entries, and delete any references to IMG Vista compatible products.
Managing settings made by PCA - The compatibility modes will be applied to programs by setting a registry key under HKEY_LOCAL_MACHINE \ Windows NT \ CurrentVersion \ AppCompatFlags \ Layers with key name = "full path to the exe" and string value = "name of the compatibility mode being applied"
The registry key will be set under HKEY_LOCAL_MACHINE to apply the solutions to be effective for all users except for the scenario where the ELEVATECREATEPROCESS compatibility mode is applied automatically before the PCA dialog shows up. In that scenario, the registry key will be set under HKEY_CURRENT_USER and the solution will only be effective for the current user.
Refer to these locations:
HKEY_CURRENT_USER \ Software \ Microsoft \ Windows NT \ CurrentVersion \ AppCompatFlags \ Compatibility Assistant \ Persisted, and
HKEY_CURRENT_USER \ Software \ Microsoft \ Windows NT \ CurrentVersion \ AppCompatFlags \ Layers

The Virtual Store misdirection issue is a solution to the problem where the limited user cannot save/write to files under the \Program Files location, but older software may require this. To resolve this, files are actually saved in the user's Application Data area - \Users\[username]\AppData\Local\VirtualStore\Program Files directory. This, however, creates a new problem and potential source of confusion, in that a user can be looking at what they think is in the \Program Files\MyProg folder, but in reality, they are being misdirected, and actually looking at their own copy in \Users\[username]\AppData\Local\VirtualStore\Program Files\MyProg location. This can cause problems in the program itself (since it is looking in the \Program Files location), or to other users (since they don't have access to the file modified by a different user). It may be enlightening to see what files/programs are using this virtual store location.

The largest issue has been familiarity with the product. Download a demo to test, and review on-line help and documentation.

The Automatic return to Left-Click (Single Right-Click Only option) uses System Level hooks. Any conflict with other software may require disabling this option from the TouchRight Menu.

In 95/98/Me/NT, there can be a conflict with IMG's My-T-Pen, My-T-Touch, My-T-Soft, OnScreen if the "Track Pointing Device at all times" is OFF, and the Automatic return to Left-Click (Single Right-Click Only option) in TouchRight is ON. Either turn this option off in the TouchRight Utilities, or set the "Track pointing device..." ON in Configuration | Operation Options.

Original ID: IC101366

• Unfamiliarity with the product options - Read the on-line help for configuration options, etc. You may wish to Print the documentation from the available PDFs, or purchase the user's guide.
• Default Opening Options - Constantly changing settings and closing The Magnifier during run-time may lead to undesired settings when launched. Use Alt-Z to toggle full screen / windowed operation. Use Alt-D to return to defaults (in windowed mode). Use a second running Magnifier for different uses to eliminate this problem (up to 7 Magnifiers may be run at the same time).
• Track Cursor - if this option is turned on, you will find you cannot move the cursor over the Magnifier Window! In order to turn this option off, you must click on the small Magnifier icon in the tray (on task bar, near clock), or hold the mouse cursor in the extreme bottom-right of the screen for several seconds.

Original ID: IC401308

SmartClick has been developed and tested for over 3 years prioir to release, using guidance from RJ Cooper for features and capabilities, and utilizing stable, field-proven technology from IMG. Any known issues are listed in the Help provided with SmartClick.
Original ID: IC202328

SmartClick is a windows compatible software program that uses the Microsoft Windows API, and conforms to all guidelines published by Microsoft. By definition, if SmartClick works with any windows application, it will work with all (properly written) windows applications. IMG can not provide compatibility with programs written in a way that do not conform to the Microsoft Windows operating system.

IMG does not have a list, nor do we exhaustively test any of the thousands of programs released every year - In order to keep our prices reasonable, we can not purchase, pay personnel to test, and provide changes to our software to work with companies that choose to ignore the published documentation regarding software interoperation. We apologize for any inconvenience, but we strongly recommend you download a demo and test the software before purchasing.

Original ID: IC202329

Steps required to do customized painting
My-T-Touch used as an example

• 1) Download and install [and license if a permanent install] My-T-Touch
• 2) Install Developer's Kit
  • Go to Start Menu | Programs | My-T-Touch | Install Developer's Kit
  • If installed from CD, you can skip the update section that follows:
  • Check for Updates
  • Select "IMG Developer's Kit 1.78 Release 3"
  • Click on Next, then Next
  • Then click Finish, and then OK after finished downloading
  • Now: Extract Developer's Kit
• 3) Review the Paint DLL docs in the Developer's Kit Help for reference & more details on the following steps
• 4) Modify MYTTOUCH.INI
  • Go into My-T-Touch Setup | Configuration | Special Options | Edit My-T-Touch Initialization File
  • Then copy and paste this (from the Paint DLL overview in the Developer Kit documentation) into MYTTOUCH.INI at the end:

  [PaintDLL]
  
  DLLName=%PRODDIR%\PaintDLL\Release\PaintDLL.DLL
  PaintFrame=1
  PaintFrameFunc=PaintDLLPaintFrame
  PaintKey=0
  PaintKeyFunc=PaintDLLPaintKey
  PaintKeyBackground=1
  PaintKeyBackgroundFunc=PaintDLLPaintKeyBackground
  PaintKeyModBackground=0
  PaintKeyModBackgroundFunc=PaintDLLPaintKeyModBackground
  PaintKeyLabel=1
  PaintKeyLabelFunc=PaintDLLPaintKeyLabel
  

  Now Save the file
• 5) Make a few other changes in My-T-Touch Setup
  • Configuration | Keyboards | 104 United States Standard
  • Configuration | Size | 11, then OK
  • Configuration | Panels | Check 2 panels: Keyboard (ABC) Panel, and Edit Panel
  • then OK, OK, Exit
• 6) Open Visual Studio 6, or 2005, or 2008, and build PAINTDLL.DLL (make sure the Release folder matches the build location if converting to something newer than Visual Studio 6).
  
  Copy the PaintDLL\GrayKeys bitmaps into the PaintDLL folder (save the reddish key bitmaps to a subfolder if you wish to use these) (or make your own)
  
  Open the workspace PaintDLL.dsw (or convert)
  
  Now build the project (Build | Rebuild All) / solution (make the file PAINTDLL.DLL)
  Based on the DLLName entry used above, it should end up here: \Program Files\MYTTOUCH\PaintDLL\Release\PaintDLL.DLL
  
• 7) Run My-T-Touch

Here you can go into the menu (right-click Menu | Current Settings | Panels | Clear Tool bar), and you will have the keyboard shown on the website

If the programming aspect is beyond your skills, too difficult, or not desirable, then you can review options in IMG's Build-A-Board. Also, please feel free to contact us with your requirements. Note that graphics and making really neat looking keyboards has never been a high priority from our customers in the 16 years we've been providing on-screen keyboards. Almost all of our customers want (or demand) highly reliable, functional software. Because of the myriad of different systems, with vastly different video and graphics capabilities, keeping the graphics simplistic and functional have been more important than producing visual effects - eye-candy and visual display is relatively easy, while producing highly reliable software for all types of environments is a challenge. Even as recent as 2008 we've had customer issues with the built-in 3D key display option (due to rendering speed). Since many older systems and low cost systems don't have high powered video subsystems, keeping things simple seems to work better in practice.

An on-screen keyboard is a software only approach that creates a virtual keyboard emulator. A keyboard image is visually displayed to the user, where the keys are "typed" (clicked) via the pointing device (whether mouse, trackball, pen, touchscreen, etc.). The software interfaces with the operating system, which is "told" that keystrokes are being generated (as if by a physical keyboard). Any underlying software application used by the operator then reacts as though the keystrokes were typed from a physical keyboard. This creates an entirely new way for computer operators to work with applications. For example, with a touchscreen interface and an on-screen keyboard, the user can operate the system without the need for a mouse or physical keyboard.
Original ID: IG223456

If you are asking this question, there is a good chance you don't - however, numerous companies around the world are taking advantage of the advanced human interface that allows interaction with a computer from one interface device. The intuitiveness of pointing & clicking that made the Graphical User Interface (GUI) so widely accepted, has evolved to become a complete solution by enabling names, passwords, and quick text/character entry via the pointing device utilizing an on-screen keyboard. With the advent of voice-recognition enabling dictation for extended text entry, the on-screen keyboard becomes an integral part of advanced systems. If you are a touch-typist and use your keyboard exclusively for word processing, you may never need an on-screen keyboard. However, this is only one of thousands upon thousands of uses for computers.
Original ID: IG223500

The original product developed in 1992 was My-T-Mouse - "My Typing Mouse". As time went by and the pen and touchscreen interfaces became more popular, we were questioned if our "Mouse" product worked with these devices - My-T-Pen and My-T-Touch were born. To address other virtual pointing device and technologies, My-T-Soft ("My Typing Software") was created - the name with no reference to any pointing device. Currently, My-T-Pen / My-T-Touch / and My-T-Soft (and numerous other private label versions) contain the same features, and are aimed at the commercial / industrial world. My-T-Mouse is still aimed at the home / consumer type user. OnScreen is the name for the Assistive Technology version of My-T-Soft (originally released as My-T-Soft AT).
Original ID: IG223600

The standard retail product is licensed via Certificate of Authenticity, or electronically with unlock codes. As long as you go through the setup and use the License information provided, you should have no problems. The reason we license our software is to keep our prices reasonable - prior to the license schemes we dealt with legitimate users & companies who had no problem using the software without paying for each installation. This lost revenue prevented us from feeding our programmers, and they complained - as long as food, clothing, and shelter cost money, we need to charge for our licenses to support existing software, address the constantly changing computer industry, develop new desirable features, and continue to focus our efforts on productive endeavors.

IMG has been in business since 1995, and the only way to be successful for that long is to consistently provide value to our customers. We do understand that the license requirements sometimes affects our customers, but overall this is a relatively small inconvenience, and it is balanced by providing our customers with high-quality product & technical support (which is often appreciated!). We also appreciate all of our customer's efforts, and are always open to suggestions.

We have numerous licensing schemes to make our customer's lives as easy as possible, and have regularly updated the license process to resolve any issues. If you feel the licensing requirements on your part is difficult, please let us know - there may be an existing scheme available that will meet your needs.

Original ID: IG223700

Click to open Build-A-Board 2.10 Support information

The 2.20 release of Build-A-Board is the first to include targets for Linux, UNIX, and Mac OS X, along with Windows (95 thru 7) and Windows CE. It also is fully Unicode compliant, supports images on panels and keys, and provides many enhancements over the 2.10 capabilities. Custom on-screen keyboards and visual interfaces can be quickly and easily built, and then deployed on any supported target system. Application Integration is also easy & quick using the IMG Developer's Kit. Refer to the product pages or contact IMG for deployment and license options.

• A Valid License requires a Certificate of Authenticity or a blanket manufacturer (OEM) license - if you don't have a Certificate of Authenticity, you don't have a valid license UNLESS it is licensed through a manufacturer - if you believe you paid for a license, and don't have a Certificate of Authenticity, please contact the listed company in the Contact Information provided in the IMG License Manager - see the "Licensing Information" Icon in the Program Group. (NOTE: For certain licenses, IMG may not be able to assist you directly).
• What does a Certificate of Authenticity look like?
• To verify the license, run the "Licensing Information" Icon in the Program Group - it will say "This is a Licensed and registered Version..." if properly licensed. If you are asked to enter License Key & Serial # information, then the product is not properly licensed. Refer to the Contact Information for manufacturer contact information.
• If the software was provided on a system, but is not licensed, you should contact the vendor / manufacturer for further information. Some bundle (provide license with equipment), some offer (can license on request), and others simply include a demo version. Please note that just because you find IMG software does not necessarily mean that it is licensed for your use.

Original ID: IL800270

• A major system change, or moving to a different system requires a license transfer.
• Three items are required:
• 1. Serial # (from original Certificate of Authenticity)
• 2. License Key (from original Certificate of Authenticity)
• 3. System ID (from IMG License Manager on New System)
• Important Notes:
• If you have transferred the license before, you MUST use the most recent serial # / license key pair! Once a license has been transferred, the serial #/license key used to transfer will no longer be allowed for future transfers. Be sure to safely record your most recent license information.
• A hard disk re-format, or Operating System Upgrade / Re-install will generally cause the System ID to change. After these changes, re-install the IMG software and refer to the IMG License Manager to obtain the New System's System ID
• The software must be installed from the original media / original download
• To obtain the New System's System ID, run the IMG License Manager ("Licensing Information" icon)
• The software MUST be the same product / same version as the original license.
• Click here to Transfer a License. Be sure to have the 3 items indicated above.
• If you have copied (or restored from backup), it may be helpful to "reset" the license. For versions prior to 1.78, you can delete the license file (LICENSE.LIC) (use Windows Explorer, go into the Installation Directory, find the file LICENSE.LIC, then delete it), then run the License Manager twice, e.g. Start Menu | Programs | [Product] | Licensing Information - click Register later the first time (which will create an empty LICENSE.LIC file), then obtain the System ID the SECOND time you run the License Manager, and use this to perform the transfer. In the 1.78, there is an option to delete the LICENSE.LIC file from the Web License portion (within the License Manager).
• Other Notes:
• The License Manager updates the file LICENSE.LIC in the installation folder. In general, you want to be an Administrator (or privileged user) that can write to this file. Additionally, this file cannot be Read-Only (which can happen if it is copied or moved from a CD).
• There have been issues where the LICENSE.LIC file is corrupt, or if edited manually, it is saved as Unicode (it must be ANSI / single byte characters). The options are to do a re-install, or delete the file & recreate it by running the License Manager (you must run the License Manager twice for software released prior to 2007).

Original ID: IL800271

Please check the following:

• Certificate of Authenticity's must be used with the CD they were delivered with - if you are trying to license a downloaded version, or a different version number, the license will not be accepted. Contact IMG Customer Service to help resolve the situation.
• Certificate of Authenticity's must be used with the CD they were delivered with - if you have multiple CD's, you may need to match the Certificate's with the CD - contact IMG Customer Service to help resolve the situation.
• For version tracking, IMG does include a date with many licenses - if the date embedded in the license file has passed, the licensing step will fail. This is not a major limitation, since the system date can be set back to a date that is valid, the software can be licensed, and the date can be reset to the current date. Once licensed, the license will be valid as long as the hard drive is not reformatted, or Windows is not re-installed. To see if this is the case, you can open the LICENSE.LIC in a text editor (e.g. Notepad) - the FEATURE INSTALL line will have a date (e.g. 16-Jan-2005). If this date has passed, then you will want to set your system date to a date prior to this date, install/license the software, then reset your date to the current date.

Original ID: IL800272

Here are some items that have occurred that may help you resolve this issue...

• The license is actually valid, but the license manager was already running unbeknownst to you. Restart your system & run Licensing Information directly (without running the product).
• You did not copy the entire license information correctly. Between the ( =====…=====) lines actually means all the information between the 2 lines, including carriage returns (i.e. blank lines) If you end the license file prematurely by not including any trailing carriage returns (i.e. the trailing blank lines), the verification will fail.
• You saved the file directly to the LICENSE.LIC file, but it is in Unicode format (rather than ANSI). From Notepad, try a File | Save As… and verify the encoding is ANSI.
• You have extensions hidden, and you saved the file as a .txt file, so even though you see LICENSE.LIC, the file is named LICENSE.LIC.txt, and this (no matter what you actually see) is not actually a file named LICENSE.LIC (which is what the IMG License Manager is looking for). Refer to the Command prompt (Run | CMD) or turn off the "hide extensions of known types" in Folder Options.
• The product and/or version is not an exact match. It must be to license.

The license algorithm uses a date embedded in the default (installation) license file, and when My-T-Soft 1.77 was released in 2003, the thought that people would still be using this software in 2010 seemed unlikely. My-T-Soft 1.78 was released in 2007, and it is recommended that users upgrade, or refer to their annual maintenance options (or contact IMG Customer Service regarding Maintenance options). However due to standardization, validation issues, and the stability of the software, some customers require the use of 1.77.

• Set the System Date to 2009 (or any date prior to Jan 2010). Then run the IMG License Manager, license using the Certificate of Authenticity, and then reset the system date to the correct, current date. Once licensed, there is no date issue - it is only during the license process that the date be set prior to January 2010
• Transfer the license If this is a single license, or a few licenses, perform a transfer on the website: Click here to Transfer a License
• Upgrade to the most current version or contact IMG Customer Service about Annual Maintenance and additional support options

The license manager uses the System ID to track the unlock codes. The System ID on the Certificate must match the System ID shown in the license manager on the system you are trying to license. If it matches, please try the following:
1) Using Windows explorer, go into \WINDOWS\MYTTOUCH (or \WINNT\MYTTOUCH), and find the file LICENSE.LIC. Delete this file. 2) Run LICENSE.EXE (or Start Menu | Programs | My-T-Touch | Licensing information) - click Register later to close the license manager. Then Re-Run the license manager, and verify the System ID against the licensed System ID on the Certificate.
3) If correct, reboot your system - do not run My-T-Touch, and go directly back into the license manager - Enter the codes in the fields (you must enter some text in the customer field), and save.
If the System ID does not match, you can transfer the license via our website. You will need the new System ID, and the Serial # and License Key from the Certificate.
Original ID: IL253101

The license algorithm uses a date embedded in the default (installation) license file, and when My-T-Touch 1.77 was released in 2003, the thought that people would still be using this software in 2010 seemed unlikely. My-T-Touch 1.78 was released in 2007, and it is recommended that users upgrade, or refer to their annual maintenance options (or contact IMG Customer Service regarding Maintenance options). However due to standardization, validation issues, and the stability of the software, some customers require the use of 1.77.

• Set the System Date to 2009 (or any date prior to Jan 2010). Then run the IMG License Manager, license using the Certificate of Authenticity, and then reset the system date to the correct, current date. Once licensed, there is no date issue - it is only during the license process that the date be set prior to January 2010
• Transfer the license If this is a single license, or a few licenses, perform a transfer on the website: Click here to Transfer a License
• Upgrade to the most current version or contact IMG Customer Service about Annual Maintenance and additional support options

The license algorithm uses a date embedded in the default (installation) license file. Joystick-To-Mouse 2.70 was released in 2008, and it is recommended that users upgrade, or refer to their annual maintenance options (or contact IMG Customer Service regarding Maintenance options). However due to standardization, validation issues, and the stability of the software, some customers require the use of 2.60.

• Set the System Date to 2009 (or any date prior to Jan 2010). Then run the IMG License Manager, license using the Certificate of Authenticity, and then reset the system date to the correct, current date. Once licensed, there is no date issue - it is only during the license process that the date be set prior to January 2010
• Transfer the license If this is a single license, or a few licenses, perform a transfer on the website: Click here to Transfer a License
• Upgrade to the most current version or contact IMG Customer Service about Annual Maintenance and additional support options

The license algorithm uses a date embedded in the default (installation) license file, and when My-T-Pen 1.77 was released in 2003, the thought that people would still be using this software in 2010 seemed unlikely. My-T-Pen 1.78 was released in 2007, and it is recommended that users upgrade, or refer to their annual maintenance options (or contact IMG Customer Service regarding Maintenance options). However due to standardization, validation issues, and the stability of the software, some customers require the use of 1.77.

• Set the System Date to 2009 (or any date prior to Jan 2010). Then run the IMG License Manager, license using the Certificate of Authenticity, and then reset the system date to the correct, current date. Once licensed, there is no date issue - it is only during the license process that the date be set prior to January 2010
• Transfer the license If this is a single license, or a few licenses, perform a transfer on the website: Click here to Transfer a License
• Upgrade to the most current version or contact IMG Customer Service about Annual Maintenance and additional support options

http://www.build-a-board.com/general/license.htm
You can also get to this by clicking on build-a-board.com / General button (at top), Company Policies, then on the IMG Standard License Agreement.
Original ID: IL253726

Keyword search supports single or multiple word searches. Quotes are supported for single or multiple keyword searches. If you are searching for a single keyword such as install it will return all entries containing the word install and most variations such as installed, installing, and installation. If quotes are used then the same results will appear since the word install in located in the words installed, installing, and installation. Using quotes versus not using them differs mainly when searching for multiple words. Searching for Joystick-To-Mouse drift using quotes will return all entries with the exact phrase "Joystick-To-Mouse drift" where not using quotes will return all entries containing Joystick-to-mouse drift and any entries containing single words within that phrase such asjoystick, mouse, drift and most variations such as drifts or joysticks. When not using quotes special characters will be removed. For example when searching for Build-A-Board the dashes are removed and all entries containing Build A Board and individual words such as Build and Board along with similar sounding words such as built will be displayed.
Original ID: IU100000

1. If you are automatically prompted to run setup.exe, then go ahead and select run. Otherwise go into windows explorer and find setup.exe from the cd and run it.
2. Windows will ask you if you want to allow the file. Select Allow.
   • Once the program starts, select “Install Software”
   • Select all the default options to install the software.

***if the install fails, then open the cd folder from windows explorer.***

• Right click on the setup.exe file and select properties
• go to the compatibility tab
• select the check box that says “run this program in compatibility mode for:” in the drop-down menu select “Windows XP (Service Pack 2)”
• then say ok
• Now execute the setup file, “setup.exe” and continue from step #2.
3. Once the window opens up with a list of icons, right click on “licensing info”
• Go to properties
• Go to the compatibility tab
• Select the check box that says “run this program in compatibility mode for:” in the drop-down menu select “Windows XP (Service Pack 2)”
• Then say ok


• Do the same compatibility procedure for the remaining files in the My-T-Soft folder When asked if you want to allow this program to run, select Allow.

For more information about Windows Vista Click Here.

If OnScreen is running as a demo, after 1 hour or 250 keystrokes, it will stop operating and only type "demo". To verify your license, please go to Start Menu | Programs | OnScreen | Licensing Information. In general, once licensed to a system, nothing will affect the license unless you re-install windows or reformat the hard drive. If it reports as a demo, you can transfer a license on our website at http://www.imgpresents.com, Support | License | Transfer a license - you will need the Serial # / License Key from your Certificate of Authenticity, and the System ID reported by the IMG License Manager.
Original ID: IU253114

1. If you are automatically prompted to run setup.exe, then go ahead and select run.
   Otherwise go into windows explorer and find setup.exe from the cd and run it.
2. Windows will ask you if you want to allow the file. Select Allow.
• Once the program starts, select “Install Software”
• Select all the default options to install the software.

***If the install fails, then open the cd folder from windows explorer.***

• Right click on the setup.exe file and select properties
• Go to the compatibility tab
• Select the check box that says “run this program in compatibility mode for:” in the drop-down menu select “Windows XP (Service Pack 2)”
• Then say ok
• Now execute the setup file, “setup.exe” and continue from step #2.
3. Once the window opens up with a list of icons, right click on “licensing info”
• Go to properties
• Go to the compatibility tab
• Select the check box that says “run this program in compatibility mode for:” In the drop-down menu select “Windows XP (Service Pack 2)”
• Then say ok
• Do the same compatibility procedure for the remaining files in the OnScreen folder
• When asked if you want to allow this program to run, select Allow.

For more information about Windows Vista Click Here.

1. If you are automatically prompted to run setup.exe, then go ahead and select run.
   Otherwise go into windows explorer and find setup.exe from the cd and run it.
2. Windows will ask you if you want to allow the file. Select Allow.
• Once the program starts, select “Install Software”
• Select all the default options to install the software.

***If the install fails, then open the cd folder from windows explorer.***

• Right click on the setup.exe file and select properties
• Go to the compatibility tab
• Select the check box that says “run this program in compatibility mode for:” in the drop-down menu select “Windows XP (Service Pack 2)”
• Then say ok
• Now execute the setup file, “setup.exe” and continue from step #2.
3. Once the window opens up with a list of icons, right click on “licensing info”
• Go to properties
• Go to the compatibility tab
• Elect the check box that says “run this program in compatibility mode for:” In the drop-down menu select “Windows XP (Service Pack 2)”
• Then say ok
• Do the same compatibility procedure for the remaining files in the My-T-Touch folder
• When asked if you want to allow this program to run, select Allow.

For more information about Windows Vista Click Here.

1. If you are automatically prompted to run setup.exe, then go ahead and select run.
   Otherwise go into windows explorer and find setup.exe from the cd and run it.
2. Windows will ask you if you want to allow the file. Select Allow.
• Once the program starts, select “Install Software”
• Select all the default options to install the software.

***If the install fails, then open the cd folder from windows explorer.***

• Right click on the setup.exe file and select properties
• Go to the compatibility tab
• Select the check box that says “run this program in compatibility mode for:” in the drop-down menu select “Windows XP (Service Pack 2)”
• Then say ok
• Now execute the setup file, “setup.exe” and continue from step #2.
3. Once the window opens up with the program icons, right click on the Joystick-To-Mouse icon
• Go to properties
• Go to the compatibility tab
• Select the check box that says “run this program in compatibility mode for:” In the drop-down menu select “Windows XP (Service Pack 2)”
• Then say ok


• If asked if you want to allow this program to run, select Allow.

On certain devices in Vista, there is a reported joystick/device value issue that Joystick-To-Mouse 2.60 has during first startup, the solution being to stop Joystick-To-Mouse, then re-Start Joystick-To-Mouse via the menu in the program. You can watch the values if you go into Calibration | Joystick-To-Mouse Custom Calibration, and look at the reported X/Y values - they will typically be 0 or non-sensical (e.g. the Min X greater than the Max X). This reporting causes drift or non-operation until you Stop, Then re-start Joystick-To-Mouse.

For more information about Windows Vista Click Here.

Any release prior to 2.70 Release 4 (Windows 7 compatible release) will need to be run with User Account Control disabled on Windows Vista (or Windows 7)

In any release of Joystick-To-Mouse 2.70 Release 4 or earlier, the profiles are not in sync with the settings, and so selecting one will cause incorrect values for arbitrary settings. Do not use profile selections on these releases. If you have done this and are having problems, the simplest & best way to resolve this is to uninstall/re-install the software (to copy in the correct initial settings).

For an on-screen keyboard to work, it can't fall behind other windows, so the design of the software prevents operation as other windows in the system. Here are a few options:
1) You can set a right or middle button to "hide" the keyboard (See My-T-Pen Setup | Mouse buttons | Button Actions | Look Through My-T-Pen
2) You can minimize the window prior to the screen shot (My-T-Pen Setup | Configuration (Minimize options)) If you are using My-T-Pen to "trigger" the screen shot.
3) You can set the right-button to be a key combo (e.g. Ctrl-PgUp), and then reconfigure your screen capture program to use this combo - if you minimize My-T-Pen to a button, you can right-click on the button to trigger the screen capture (note: you will still capture the image of the button)
4) You can review the Developer's Kit utilities - you could create a batch/script that moves My-T-Pen off screen, use the SendStringMacro (SDSTRMTS) utility to send the keystrokes, then move back on screen. This can get involved & require familiarity with the DevKit & time to test & verify.
Original ID: IU253404

1. If you are automatically prompted to run setup.exe, then go ahead and select run.
   Otherwise go into windows explorer and find setup.exe from the cd and run it.
2. Windows will ask you if you want to allow the file. Select Allow.
• Once the program starts, select “Install Software”
• Select all the default options to install the software.

***If the install fails, then open the cd folder from windows explorer.***

• Right click on the setup.exe file and select properties
• Go to the compatibility tab
• Select the check box that says “run this program in compatibility mode for:” in the drop-down menu select “Windows XP (Service Pack 2)”
• Then say ok
• Now execute the setup file, “setup.exe” and continue from step #2.
3. Once the window opens up with a list of icons, right click on “licensing info”
• Go to properties
• Go to the compatibility tab
• Select the check box that says “run this program in compatibility mode for:” In the drop-down menu select “Windows XP (Service Pack 2)”
• Then say ok
• Do the same compatibility procedure for the remaining files in the My-T-Pen folder
• When asked if you want to allow this program to run, select Allow.

For more information about Windows Vista Click Here.

1. If you are automatically prompted to run setup.exe, then go ahead and select run.
   Otherwise go into windows explorer and find setup.exe from the cd and run it.
2. Windows will ask you if you want to allow the file. Select Allow.
• Once the program starts, select “Install Software”
• Select all the default options to install the software.

***If the install fails, then open the cd folder from windows explorer.***

• Right click on the setup.exe file and select properties
• Go to the compatibility tab
• Select the check box that says “run this program in compatibility mode for:” in the drop-down menu select “Windows XP (Service Pack 2)”
• Then say ok
• Now execute the setup file, “setup.exe” and continue from step #2.
3. Once the window opens up with a list of icons, right click on “licensing info”
• Go to properties
• Go to the compatibility tab
• Select the check box that says “run this program in compatibility mode for:” In the drop-down menu select “Windows XP (Service Pack 2)”
• Then say ok
• Repeat the same compatibility procedure for the TouchRight Utilities icon
• If asked if you want to allow this program to run, select Allow.

For more information about Windows Vista Click Here.

When running the 95-XP run-time in Vista, you will get an "Improper Windows Version" message. You can enable the built-in compatibility mode for the software. For MYTSOFT.EXE, MACROBAT.EXE, LICENSE.EXE you can right-click, select properties, select the Compatibility tab and enable the compatibility mode for operation as Windows XP SP2. As an alternate workaround, you can download and overwrite the existing IMGVERS.DLL with this updated IMGVERS.DLL for Vista. (MD5: 4B235A355DAAF9E204F626EDB27175A9) Please note that this simply reports that Vista is the same as 2000/XP - this allows the software to run without the message, but no other accommodations for Vista (e.g. User Account Control/enhanced security/software manifests, etc.) occur.

Be sure to use the MSI (alternate download) install, e.g. BAB210.MSI

You must be an Administrator to install Build-A-Board. If Limited User, and User Account Control (UAC) is on, then SETUP.EXE should escalate and ask for an Administrator password. If UAC is Off, then it will not install. You must logon as Administrator to install Build-A-Board.

If using the 64-bit version, replace the \Program Files with \Program Files (x86) in the instructions below

Once installed, you must set compatibility to run, set permissions for licensing and operation, and move SOURCE and TARGET folder to a Public location

NOTE: Do not do this step for 64-bit Vista, i.e. do not set compatibility Use Windows Explorer, go into \Program Files\Build-A-Board\BIN, then Select BABTC.EXE, and Right-Click | select Properties, then select Compatibility Tab and select:
Run this program in compatibility mode for:
Windows XP (Service Pack 2)
Now do the same operations for BUILDER.EXE and LICENSE.EXE.

Now you must change Permissions - Under Program Files, select the Build-A-Board folder, and right-click | Properties. Under security tab, click on the Edit button below the users/groups list. It will ask for Administrator password. Then select the Users group, and give full control to the Build-A-Board folder. Then OK, OK.

At this point, you may update the IMGVERS.DLL, indicated at this help link - Updating IMGVERS.DLL for run-time MYTSOFT.EXE 2.10 to run in Vista. This file can be updated in \Program Files\Build-A-Board\BIN, \Program Files\Build-A-Board\BIN\MSWIN, and \Program Files\Build-A-Board\BIN\TEST.

Now you will be able to License Build-A-Board (License starting with BAB210??????). After Compatibility and permissions set, run \Program Files\Build-A-Board\BIN\LICENSE.EXE, and enter license code. You must be able to save to the file \Program Files\Build-A-Board\BIN\LICENSE.LIC, and the Permission step above should allow this. You can verify you have sufficient permissions by opening the LICENSE.LIC in Notepad, and enter a line, and save it, then re-open - the changes should be visible. Clear the line, and save it back in its original form, then run LICENSE.EXE

Working folders - For best results, move the SOURCE and TARGET folders to a public place (or your local user folders), and update Build-A-Board settings to reflect this change.

In Explorer, open another window and go into Users then into Public then into Public Documents, then create a folder called Build-A-Board. Now copy SOURCE and TARGET folders from \Program Files\Build-A-Board to \Users\Public\Documents\Build-A-Board

So now you should have 2 folders at:
\Users\Public\Documents\Build-A-Board\SOURCE and
\Users\Public\Documents\Build-A-Board\TARGET

Now run the Builder - Start Menu | All Programs | Build-a-Board | Build-A-Board Builder. Now select Edit menu | Properties, and click on the Global Settings Tab. Click on the ... button next to the source folder and select Public | Public Documents | Build-A-Board | SOURCE, and it should show C:\Users\Public\Documents\Build-A-Board\SOURCE for the Source.

Click on the ... button next to the Target folder and select Public | Public Documents | Build-A-Board | TARGET, and it should show C:\Users\Public\Documents\Build-A-Board\TARGET for the Target. Now click OK.

Once Build-A-Board is licensed by an Administrator, and the folders are moved to an area without limitations (the Program Files location is not available for storing data files in Windows Vista), you will be able to save projects, and operate Build-A-Board as a normal user - refer to the new location created above for Source files, and for Target files for built projects.

For more information about Windows Vista Click Here.

When running the 95-XP run-time in 7, you will get an "Improper Windows Version" message. You can enable the built-in compatibility mode for the software. For MYTSOFT.EXE, MACROBAT.EXE, LICENSE.EXE you can right-click, select properties, select the Compatibility tab and enable the compatibility mode for operation as Windows XP SP3. As an alternate workaround, you can download and overwrite the existing IMGVERS.DLL with this updated IMGVERS.DLL for Windows 7. (MD5: 6EF6AD0215549E697B8A56B5C5B1C266) Please note that this simply reports that 7 is the same as 2000/XP - this allows the software to run without the message, but no other accommodations for 7 (e.g. User Account Control/enhanced security/software manifests, etc.) occur.

You must be an Administrator to install Build-A-Board. If Limited User, and User Account Control (UAC) is on, then SETUP.EXE should escalate and ask for an Administrator password. If UAC is Off, then it will not install. You must logon as Administrator to install Build-A-Board.

Once installed, you must set compatibility to run, set permissions for licensing and operation, and move SOURCE and TARGET folder to a Public location

After install you must change Permissions - Under Program Files, select the Build-A-Board folder, and right-click | Properties. Under security tab, click on the Edit button below the users/groups list. It will ask for Administrator password. Then select the Users group, and give full control to the Build-A-Board folder. Then OK, OK.

At this point, you should update the IMGVERS.DLL, indicated at this help link - Updating IMGVERS.DLL for run-time MYTSOFT.EXE 2.10 to run in 7. This file can be updated in \Program Files\Build-A-Board\BIN, \Program Files\Build-A-Board\BIN\MSWIN, and \Program Files\Build-A-Board\BIN\TEST.

Now you will be able to License Build-A-Board (License starting with BAB210??????). After Compatibility and permissions set, run \Program Files\Build-A-Board\BIN\LICENSE.EXE, and enter license code. You must be able to save to the file \Program Files\Build-A-Board\BIN\LICENSE.LIC, and the Permission step above should allow this. You can verify you have sufficient permissions by opening the LICENSE.LIC in Notepad, and enter a line, and save it, then re-open - the changes should be visible. Clear the line, and save it back in its original form, then run LICENSE.EXE

Working folders - For best results, move the SOURCE and TARGET folders to a public place (or your local user folders), and update Build-A-Board settings to reflect this change.

In Explorer, open another window and go into Users then into Public then into Public Documents, then create a folder called Build-A-Board. Now copy SOURCE and TARGET folders from \Program Files\Build-A-Board to \Users\Public\Documents\Build-A-Board

So now you should have 2 folders at:
\Users\Public\Documents\Build-A-Board\SOURCE and
\Users\Public\Documents\Build-A-Board\TARGET

Now run the Builder - Start Menu | All Programs | Build-a-Board | Build-A-Board Builder. Now select Edit menu | Properties, and click on the Global Settings Tab. Click on the ... button next to the source folder and select Public | Public Documents | Build-A-Board | SOURCE, and it should show C:\Users\Public\Documents\Build-A-Board\SOURCE for the Source.

Click on the ... button next to the Target folder and select Public | Public Documents | Build-A-Board | TARGET, and it should show C:\Users\Public\Documents\Build-A-Board\TARGET for the Target. Now click OK.

Once Build-A-Board is licensed by an Administrator, and the folders are moved to an area without limitations (the Program Files location is not available for storing data files in Windows 7), you will be able to save projects, and operate Build-A-Board as a normal user - refer to the new location created above for Source files, and for Target files for built projects.

For more information about Windows 7 Click Here.

1. If you are automatically prompted to run setup.exe, then go ahead and select run.
   Otherwise go into windows explorer and find setup.exe from the cd and run it.
2. Windows will ask you if you want to allow the file. Select Allow.
• Once the program starts, select “Install Software”
• Select all the default options to install the software.

***If the install fails, then open the cd folder from windows explorer.***

• Right click on the setup.exe file and select properties
• Go to the compatibility tab
• Select the check box that says “run this program in compatibility mode for:” in the drop-down menu select “Windows XP (Service Pack 2)”
• Then say ok
• Now execute the setup file, “setup.exe” and continue from step #2.
3. Once the window opens up with a list of icons, right click on The Magnifier icon
• Go to properties
• Go to the compatibility tab
• Select the check box that says “run this program in compatibility mode for:” In the drop-down menu select “Windows XP (Service Pack 2)”
• Then say ok


• If asked if you want to allow this program to run, select Allow.

For more information about Windows Vista Click Here.

One option, developed with help from a customer, are the Cursor Lines (Alt-N). These can be turned on (or toggled) in The Magnifier which help locate the mouse pointer. You can set the size, color, and optionally animate them to find the mouse cursor. These can be toggled on or off with the Alt-N keyboard shortcut.

You can use Alt-C to toggle the display of the cursor in the magnified window (There are some differences in appearance available between Vista and 2000/XP ).

You can refer to more details on the cursor options here

Also, if you go into Control Panel | Mouse properties, and look at the Pointers tab, there are various schemes available - several are larger.

There are some limitations on what is possible due to the approach used by The Magnifier software, but hopefully one of the above options will address your requirements.

In Windows Vista, The Magnifier's capabilities rely on the video driver itself (and settings in Windows). I believe what you are describing is the screen smoothing Windows uses on LCD type monitors (ClearType). To change this setting in Windows (not a setting in The Magnifier), you can do the following: Right-Click on the Desktop | Select Personalize | Click on Window Color and Appearance | At bottom, click on "Open classic appearance properties for more color options" | Click on Effects button | Clear the checkbox "Use the following method to smooth edges of screen fonts" - you may also select Standard, or ClearType, to view the differences on your display. I believe if you clear this option, the text will be sharp and clear when magnified. Depending on how large your magnification setting is, the other settings may be acceptable. You should reload applications after changing this setting.

This is a function of the video display update. (NOTE: It is possible that this is enabled in the Mouse properties Control Panel applet, but then you would see mouse trails always)) One option is to use Alt-C to disable the magnified cursor displayed in The Magnifier window, but I don't think that will affect what you are describing. Another option may be to reduce the magnification, or use the windowed mode (not full screen). You can go into Windows Control Panel | Display Properties | Settings and try different resolutions or color depths (e.g. 16-bit color vs. 24-bit color, etc.) and you may find a setting that minimizes this result. Alternatively, you can buy a more powerful video adapter with more memory that can make video updates invisible to the human eye. On older systems, or systems with stock video cards, the video display may not be able to perform at a satisfactory level, especially when operating a video-intensive application like The Magnifier. As a software program, we have no real control over the physical hardware you have - it can only perform as well as the operating system and hardware allow it to. If you see the mouse cursor leaving cursor images arbitrarily (or just not leaving a clean display), then you are seeing video artifacts, which means your video is not updating at a speed that matches the performance of higher-end video adapters, which may be required to provide a more enjoyable result while using The Magnifier.

On different versions of Windows, and different applications, the default settings of The Magnifier may result in a conflict between the magnification following the mouse cursor, and the magnification following the text caret. By default, The Magnifier has keyboard input tracking On, specifically "Track Text Caret", and "Track Dialogs & Keyboard" in the Advanced Menu - see here for additional details.

What can happen is that the software you are running is creating an event that acts like you are typing (even though you probably aren't), and The Magnifier focuses on the position of the text caret (some field or text entry area). Since you aren't really typing, these actions can be annoying or frustrating. Also, this may only happen occasionally, or only in certain applications, or at certain screens.

The solution is to disable one or both of these settings in The Magnifier, so this automatic tracking doesn't affect the screen location that is being magnified. Simply go into the Menu, then Advanced Menu, and select "Track Text Caret" to disable it. If you still have difficulty, disable the "Track Dialogs & Keyboard" option. In The Magnifier 1.50 Release 3, the new Alt-J keyboard shortcut can toggle these 2 settings on or off - so if you cursor jumps when you don't want it to, use Alt-J to toggle these settings off, or if you want it to Jump to the text insertion point, toggle back on with Alt-J.

On most newer applications, these events are better managed, so some users may never experience this type of problem. Also, it may only occur sporadically, due to different situations in an application or program. Note that it may be possible to click on some other area or section of the application you are using, so the keyboard focus is not on a control that has a text caret. Finally, if you use The Magnifier more for reading, rather than typing, you may wish to keep these settings off.

Download The Magnifier Toolbar as MAGCTRL.EXE (2/24/2009) (788KB) (MD5: BCFC47297E1B9BA71783DC37BF1BECA9)
This is a toolbar that provides a taskbar icon, images or text, and a fixed or sizable toolbar that controls the following basic functions on The Magnifier:

• Toggle Show and Hide The Magnifier
• Toggle Full Screen and windowed mode
• Switch between 2x and 3x Magnification
• Increase Magnification
• Decrease Magnification
• Close Toolbar and The Magnifier

This is a utility that can be run directly (or from the Windows StartUp group), and it will automatically run The Magnifier. This places a visible icon on the taskbar, and provides a sizable toolbar that can be minimized when not needed. For situations where users may access a public computer, and not be familiar with The Magnifier software, this provides an easy to use, understandable way to control basic functions of The Magnifier.

Settings are saved automatically per user when closed. When launched, it will also run The Magnifier. There is a separate System Menu option to close the Toolbar (without closing The Magnifier). Users can also select between a fixed size / graphical icon toolbar, Float above other windows (Topmost setting), or a sizable / text based toolbar from the System Menu.

This will be included in The Magnifier 1.50 Release 3. It is included here for current users and those that are running earlier releases and need or desire this functionality.

Certain games and video display (depending on the system, video adapter, etc.) may display directly to your screen, bypassing the magnification support in The Magnifier. Since the screen is a single resource, any program or approach that display directly to the screen will not work with the application The Magnifier.

• Use The Magnifier in full screen mode and view a windowed video magnified
• Use Alt-S to show/hide The Magnifier when viewing full screen video
• Refer to options in the video playback software or plug in to explore other approaches

This could be related to settings, the actual application you are using, or the new hot-key Alt-J added in the 1.50 Release 4. First, make sure you are running the most current release - From The Magnifier Menu | Help | About, it should indicate Version 1.50, Release 4. Then try a built in windows app like WordPad, and try using Alt-J to toggle the text caret tracking - When on, the magnification focus will follow the text caret, and when Off, it will stick only to the mouse cursor. This should work with WordPad (unless there are other settings or configuration issues in Windows 7). Once this works, then you can try your other applications and make sure everything functions with the text caret tracking. You can find the actual settings in the Advanced menu here: Advanced Menu "Track Text Caret" / "Track Dialogs & Keyboard" should be on for tracking focus / text caret. Note that there is a trade-off, in that if the mouse cursor moves a certain amount, it will override and cancel the text/keyboard focus tracking, so the mouse should be idle when using these modes.

The application support depends on how well it integrates with Window's "Active Accessibility". Not every application that can run in Windows will work with the text cursor (caret) tracking. If it works OK in Notepad, WordPad, MS Office, but not in other apps, this is a limitation in those apps, not The Magnifier. You can contact the software publisher to see if there are other options, or if there is support for "Active Accessibility" (which is what it is called by Microsoft). There are some notes in the manual that mentions this: http://www.imgpresents.com/magnify/guide/html/fullscreenadvanced.html under Track Dialogs & Keyboard. You can toggle this feature using Alt-J to see if a set/reset may help (or make sure the feature is on before starting the application). However, this is a specific support for a feature in Windows that not all applications provide. Unfortunately, there is nothing The Magnifier can do to resolve this lack of Windows support in some other publisher's software.

1. If you are automatically prompted to run setup.exe, then go ahead and select run.
   Otherwise go into windows explorer and find setup.exe from the cd and run it.
2. Windows will ask you if you want to allow the file. Select Allow.
• Once the program starts, select “Install Software”
• Select all the default options to install the software.

***If the install fails, then open the cd folder from windows explorer.***

• Right click on the setup.exe file and select properties
• Go to the compatibility tab
• Select the check box that says “run this program in compatibility mode for:” in the drop-down menu select “Windows XP (Service Pack 2)”
• Then say ok
• Now execute the setup file, “setup.exe” and continue from step #2.
3. Once the window opens up with a list of icons, right click on “licensing info”
• Go to properties
• Go to the compatibility tab
• Select the check box that says “run this program in compatibility mode for:” In the drop-down menu select “Windows XP (Service Pack 2)”
• Then say ok
• Do the same compatibility procedure for the remaining files in the SmartClick folder
• When asked if you want to allow this program to run, select Allow.

For more information about Windows Vista Click Here.

In order to make downloading & demonstrating IMG software as simple as possible, a single file, self-extracting, self-installing file approach is used, and is the preferred method of download software (see below for other methods).

The following is the general approach (along with some known issues) used by the downloaded files:

• The entire file must be downloaded & saved onto your hard disk (or network) prior to running the file.
• Note the location you are saving the file when prompted by your browser - you will need to use Windows Explorer, or specify this location to run the file after the download is complete.
• When the downloaded "EXE" file is executed it does the following (issues included in bold)
• The program checks the System Environment for a TEMP= setting (Environment Variable TEMP)
• If the TEMP setting exists, and there is at least 2MB free space, the first extraction expands into this location.
• If the TEMP setting does not exist, the software attempts to make an IMGLOAD folder in the Windows directory (e.g. C:\WINDOWS or C:\WINNT) Permissions or security issues can prevent this step from occurring - you may need an Administrator do extract the downloaded file!
• The first extraction step creates a self-extracting ZIP file and a PIF file
• The second extraction is performed by executing the PIF file, and all files are extracted (these extracted files correspond to the MSWIN folder on an CD distribution) Permissions or security issues can create issues, along with Read-Only attributes or files in use - For example, having a SETUP.EXE file in the TEMP folder copied from a CD may leave a SETUP.EXE file in the TEMP folder with a Read-Only attribute - when the extraction tries to write the IMG SETUP.EXE, it will fail. When the next phase occurs (i.e. running SETUP.EXE), the existing SETUP.EXE will be executed, and will leave the user dazed & confused, since they will see something quite unexpected. If something unexpected occurs at this point, remove all files from your TEMP folder, then start over.
• After all files are extracted, SETUP.EXE is executed, and the default Setup begins (see Installation Support for any problems at this point).
• After the Setup program has completed its task, cleanup begins - all extracted files are deleted, and the system is restored to its original state. Note that the original downloaded file is left intact - you can either manually delete it, or store it in a Downloads file for future use.

Original ID: IW400319

This approach is becoming less common as CD-Rs are becoming cheaper, and floppy drives are getting harder to find. The following touches on a few key issues:

• The downloaded zip files are images of the files that below on the appropriate floppy disk.
• The intent is to extract the Disk 1 onto a floppy labeled Disk 1. Disk 2 onto a floppy labeled Disk 2.
• If you extract on a hard disk, all files should be extracted to the SAME FOLDER!
• ALL zips must be extracted before running SETUP.EXE

Original ID: IW400320

There is a missing line of code in the save code in this dialog, and operation can be inconsistent - this only affects the character size adjust setting. Use the INI file (My-T-Soft Setup | Configuration | Special Options | Edit Initialization file) to change setting Keyboard1SizeCharAdjBase, Keyboard1SizeCharAdjMedium, Keyboard1SizeCharAdjLarge. This will be resolved in all future versions.
Original ID: PI225187

There is a missing line of code in the save code in this dialog, and operation can be inconsistent - this only affects the character size adjust setting. Use the INI file (My-T-Touch Setup | Configuration | Special Options | Edit Initialization file) to change setting Keyboard1SizeCharAdjBase, Keyboard1SizeCharAdjMedium, Keyboard1SizeCharAdjLarge. This will be resolved in all future versions.
Original ID: PB560216

There is a missing line of code in the save code in this dialog, and operation can be inconsistent - this only affects the character size adjust setting. Use the INI file (My-T-Pen Setup | Configuration | Special Options | Edit Initialization file) to change setting Keyboard1SizeCharAdjBase, Keyboard1SizeCharAdjMedium, Keyboard1SizeCharAdjLarge. This will be resolved in all future versions.
Original ID: PB225184

All configuration options are in Build-A-Board. Once built, the operator cannot do no more than you allow - there is a right-click menu to minimize/save position, but this can be disabled in the properties of the board in the Build-A-Board builder. If you want to access different boards, look at the New Keyboard File command (CMD:NKBF) for more details - the operator can select different sizes/layouts/configurations, etc. with this approach.
Original ID: PB259178

My-T-Mouse 1.52 is a 16-bit application, and only supports Windows 3.x, 95/98/Me. Please refer to the newer releases in the My-T-Soft family, including My-T-Soft/My-T-Pen/My-T-Touch, and the Assistive Technology version, "OnScreen"

For all practical purposes, no support is necessary with this software - it does everything it is supposed to on the supported versions of Windows

Version 1.52 released May 2, 1999.

• Maintenance release, match to commercial products.

Version 1.50 released September 1, 1998.

• Full Compatibility with Windows 98

Version 1.45 released September 15, 1997.

• Popup menus (especially on desktop with no active window) can cause operational delays / inconsistencies or lock-out in Windows 95 OSR2 B and Windows 98 - depends entirely on usage. Cause by underlying changes to operating environment by Microsoft - addressed in 1.50 release.
  Original ID: PC101364

• Verify you have the most up-to-date and correct pointing device driver for your system
• Application Focus / input focus / typing into the desired window - most issues are caused by multiple windows or external manipulation of windows or use of the Developer's Kit. Refer to documentation in the Developers Corner. Also check the My-T-Soft Setup | Configuration | Operation Options & Help for more options in working with various input devices.
• ELO TouchSystems (95/98/Me/NT) - "Track Pointing Device Input at All Times" MUST be checked on to operate with ELO drivers - see My-T-Soft Setup | Configuration | Operation Options & read Help for more details
• eTurboWare Touchscreen drivers - "Track Pointing Device Input at All Times" MUST be checked on AND the "Button" Mode must be selected for their driver (NOT Desktop Mode) - see My-T-Soft Setup | Configuration | Operation Options & read Help for more details
• MicroTouch TouchWare Monitor - NT/2000. We have received a report that there is inconsistent operation of our software when opened from a minimized icon on taskbar in Windows 2000 when the TouchWare monitor has been removed from the StartUp Group. Check MicroTouch for the latest release.

Original ID: PC223713

• Verify you have the most up-to-date and correct pen driver for your system
• Try My-T-Soft Setup | Configuration | Operation Options "Virtual Pointer in use" set "On" (Checked) - if pointing device driver does not support Windows API GetAsyncKeyState for Mouse buttons, then this option will need to be on for moving My-T-Soft (This is currently the default in 1.70)

Original ID: PC223714

• Batch / Script used to run My-T-Soft with another Application: Use the START command prepended to the .EXE so Windows knows to start it as a GUI App (Windowed App)
• Example - Instead of this:
• C:\WINNT\MYTSOFT\MYTSOFT.EXE
• C:\MYAPPT\MYAPP.EXE
• Do This:
• START C:\WINNT\MYTSOFT\MYTSOFT.EXE
• START C:\MYAPPT\MYAPP.EXE
• Running Special Batches / configurations from a My-T-Soft Macro "Launch Application"
• The Launch Application sequence uses the barebones "WinExec" API call - to run a .LNK, or a .DOC (i.e. get "ShellExecute" functionality) you can use CMD /C or START prepended to the file name (Use CMD /C for BAT/CMD files).
• Example: [Application Field in Build-A-Macro] CMD /C "C:\Documents and Settings\All Users\RunMyApp.lnk"

Original ID: PC223715

• Full keystroke support via the virtual keyboard is not available for various pop-up menus in various versions of Windows - Microsoft has numerous "flavors" of menus, and since it is easier, more efficient, and better understood to use the pointing device to access menus, we have not devoted resources to address any of these issues.

Original ID: PU223716

• User rights: the user must have rights to the MYTSOFT installation directory and rights for the file LICENSE.EXE. This file is required during Logon to verify a valid license - if it is not available, eventually the logon will turn itself off assuming it is in demo mode. To prevent this, verify all users have rights/permissions to the LICENSE.EXE file in the install directory.
• Other Network Logons / Novell logon: If properly setup, the user name and password should be the same for all services / networks / resources required. If the WinLogon process cannot establish the appropriate logon using the Workstation logon user name and password, it will open a dialog to establish the logon to the other resource(s). To prevent this, verify that all resources use the same user name and password.
• Network Logon - works best in as clean a system as possible. Working with virus scans, secure desktops, or other non-standard windows software have been reported as causing lock-ups, or lack of proper operation.
• There can be a problem if the user logging on has limited rights.

Original ID: PC223717

There is a conflict with some program or service running, the configuration is invalid, or some other program or service is hung or unstable. There are several items that should be tried before trying to identify a third-party conflict.

• Windows may be unstable, and this is just a result of some other program that has hung, or a program that is waiting for something. Restart your machine, then retry, to remove this possibility.
• Return to Installation Defaults - it is possible the software is opening off-screen, or is not visible due to some configuration setting. (See product Setup | Configuration (Appearance [Advanced]) | Special options)
• Try MSCONFIG.EXE's Diagnostic Startup (Start | Run | MSCONFIG | Ok) or test in safe mode (see here for How to start Windows in Safe Mode) - if the software runs in safe mode, but not at your normal desktop, then you should refer to the following notes, and review the options in MSCONFIG.EXE.
• See if there is an Application, System, Hardware, or Service type error - to do this, you can review the System Logs - use Control Panel | System & Security (XP: Performance & Maintenance) (Vista: System & Maintenance) | Administrative Tools | View Error Logs (XP: Event Viewer) - review all Errors and Warnings to find offending item.
• Check for unfinished or incomplete updates

Use MSCONFIG.EXE (e.g. Start | Run | MSCONFIG.EXE). At the General Tab, try Diagnostic Startup first - if after a restart, things work as expected, then some non-Microsoft software is causing a conflict. Using Selective Startup, you can disable "Load System Services" and/or "Load Startup Items" to try and determine if it is a service or startup program causing the conflict. In the Services and Startup tabs, you can individually add or remove specific items .

In Windows Vista, the Windows Defender may be affecting something. If you go into Control Panel | Security | Windows Defender, then open the Tools (top middle), and go into Software Explorer, you can select various categories on that screen. Look at Startup Programs, and you can review and Disable/Enable all Startup programs. One user reported that they could not disable a program through this interface, but after finding and closing it, everything worked.

Here are anecdotal items we have recorded - every situation we have documented indicates this is a symptom of some other problem in the system, not a problem with IMG software.

• We have heard about issues with anti-virus programs. For example, "Symantec AntiVirus client service" and "DefWatch", when disabled in the Services tab, has resolved this problem.
• A user running Ad Aware reported: "Apparently everything was fine until the fourth version. It wasn't the program itself. It was when I turned on Ad Watch that I had the problem."
• Here is something we saw and were able to duplicate the problem - (Internet Explorer hung): Close all programs (task bar is clear), then open Task manager (right-click on the task bar, select Task Manager…) . If you see an iexplore.exe task, end this process (it shouldn't be running, since all programs are closed, and Internet Explorer isn't open). Now retry.
• "The moffice application that comes with ErgoClick Mouse Clicking Device could not be disabled, and when terminated, everything worked normally."
• "Also, turning off the IntelliAdmin service of Remote Control resolved this problem. "
• "Wavelink's Avalanche Enabler on XP embedded when disabled resolved this problem."
• "After a recent update to McAfee anti-virus, this problem occurred."
• "Disabling Kepware's Data Logging service resolved this problem."

The keyboard window itself is considered a "popup" class window in the system, and an overreaching popup blocker may stop all popup windows from being visible. From our experience, conflicts of these types can be problematic, and difficult to identify the exact cause. In the case of an anti-virus program, it may be settings issues, or white lists & black lists. Because an on-screen keyboard works at a low level to generate keystrokes that are seen by other applications, an overreaching security solution may prevent it from operating. You may wish to check for anti-virus program updates, or try default (or different) settings within the anti-virus program to prevent this type of conflict, or try a different anti-virus solution. We always recommend running as clean a system as possible. Unfortunately, resolving these conflicts is time consuming, and when multiple third-parties are involved, it goes beyond the normal level of technical support available. Essentially if the software runs in safe-mode, but not in your normal environment, then there is some driver or other software running that is causing this problem. Since we don't have access to your environment, we can't effectively help beyond suggesting the above methods provided by the operating system.

• Verify you have the most up-to-date and correct pointing device (touch, pen, mouse, etc.) driver for your system
• Try OnScreen Setup | Appearance | Operation Options "Virtual Pointer in use" set "On" (Checked) - if pointing device driver does not support Windows API GetAsyncKeyState for Mouse buttons, then this option will need to be on for moving OnScreen (This is the default in 1.70)

Original ID: PC223771

• Verify you have the most up-to-date and correct pointing device (touch, pen, mouse, etc.) driver for your system
• Application Focus / input focus / typing into the desired window - most issues are caused by multiple windows - verify the desired window is selected and has the keyboard input focus. Also check the OnScreen Setup | User Options | Operation Options & Help for more options in working with various input devices.
• Network Logon - works best in as clean a system as possible. Working with virus scans, secure desktops, or other non-standard windows software have been reported as causing lock-ups, or lack of proper operation.
• ELO TouchSystems (95/98/Me/NT) - "Track Pointing Device Input at All Times" MUST be checked on to operate with ELO drivers - see OnScreen Setup | User Options | Operation Options & read Help for more details
• eTurboWare Touchscreen drivers - "Track Pointing Device Input at All Times" MUST be checked on AND the "Button" Mode must be selected for their driver (NOT Desktop Mode) - see My-T-Pen Setup | Configuration | Operation Options & read Help for more details
• MicroTouch TouchWare Monitor - NT/2000. We have received a report that there is inconsistent operation of our software when opened from a minimized icon on taskbar in Windows 2000 when the TouchWare monitor has been removed from the StartUp Group. Check MicroTouch for the latest release.

Original ID: PC223770

Full keystroke support via the virtual keyboard is not available for various pop-up menus in various versions of Windows - Microsoft has numerous "flavors" of menus, and since it is easier, more efficient, and better understood to use the pointing device to access menus, we have not devoted resources to address any of these issues.
Original ID: PC223772

• User rights: the user must have rights to the ONSCREEN installation directory and rights for the file LICENSE.EXE. This file is required during Logon to verify a valid license - if it is not available, eventually the logon will turn itself off assuming it is in demo mode. To prevent this, verify all users have rights/permissions to the LICENSE.EXE file in the install directory.
• Other Network Logons / Novell logon: If properly setup, the user name and password should be the same for all services / networks / resources required. If the WinLogon process cannot establish the appropriate logon using the Workstation logon user name and password, it will open a dialog to establish the logon to the other resource(s). To prevent this, verify that all resources use the same user name and password.
• There can be a problem if the user logging on has very limited rights.

Original ID: PC223773

There is a conflict with some program or service running, the configuration is invalid, or some other program or service is hung or unstable. There are several items that should be tried before trying to identify a third-party conflict.

• Windows may be unstable, and this is just a result of some other program that has hung, or a program that is waiting for something. Restart your machine, then retry, to remove this possibility.
• Return to Installation Defaults - it is possible the software is opening off-screen, or is not visible due to some configuration setting. (See product Setup | Configuration (Appearance [Advanced]) | Special options)
• Try MSCONFIG.EXE's Diagnostic Startup (Start | Run | MSCONFIG | Ok) or test in safe mode (see here for How to start Windows in Safe Mode) - if the software runs in safe mode, but not at your normal desktop, then you should refer to the following notes, and review the options in MSCONFIG.EXE.
• See if there is an Application, System, Hardware, or Service type error - to do this, you can review the System Logs - use Control Panel | System & Security (XP: Performance & Maintenance) (Vista: System & Maintenance) | Administrative Tools | View Error Logs (XP: Event Viewer) - review all Errors and Warnings to find offending item.
• Check for unfinished or incomplete updates

Use MSCONFIG.EXE (e.g. Start | Run | MSCONFIG.EXE). At the General Tab, try Diagnostic Startup first - if after a restart, things work as expected, then some non-Microsoft software is causing a conflict. Using Selective Startup, you can disable "Load System Services" and/or "Load Startup Items" to try and determine if it is a service or startup program causing the conflict. In the Services and Startup tabs, you can individually add or remove specific items .

In Windows Vista, the Windows Defender may be affecting something. If you go into Control Panel | Security | Windows Defender, then open the Tools (top middle), and go into Software Explorer, you can select various categories on that screen. Look at Startup Programs, and you can review and Disable/Enable all Startup programs. One user reported that they could not disable a program through this interface, but after finding and closing it, everything worked.

Here are anecdotal items we have recorded - every situation we have documented indicates this is a symptom of some other problem in the system, not a problem with IMG software.

• We have heard about issues with anti-virus programs. For example, "Symantec AntiVirus client service" and "DefWatch", when disabled in the Services tab, has resolved this problem.
• A user running Ad Aware reported: "Apparently everything was fine until the fourth version. It wasn't the program itself. It was when I turned on Ad Watch that I had the problem."
• Here is something we saw and were able to duplicate the problem - (Internet Explorer hung): Close all programs (task bar is clear), then open Task manager (right-click on the task bar, select Task Manager…) . If you see an iexplore.exe task, end this process (it shouldn't be running, since all programs are closed, and Internet Explorer isn't open). Now retry.
• "The moffice application that comes with ErgoClick Mouse Clicking Device could not be disabled, and when terminated, everything worked normally."
• "Also, turning off the IntelliAdmin service of Remote Control resolved this problem. "
• "Wavelink's Avalanche Enabler on XP embedded when disabled resolved this problem."
• "After a recent update to McAfee anti-virus, this problem occurred."
• "Disabling Kepware's Data Logging service resolved this problem."

The keyboard window itself is considered a "popup" class window in the system, and an overreaching popup blocker may stop all popup windows from being visible. From our experience, conflicts of these types can be problematic, and difficult to identify the exact cause. In the case of an anti-virus program, it may be settings issues, or white lists & black lists. Because an on-screen keyboard works at a low level to generate keystrokes that are seen by other applications, an overreaching security solution may prevent it from operating. You may wish to check for anti-virus program updates, or try default (or different) settings within the anti-virus program to prevent this type of conflict, or try a different anti-virus solution. We always recommend running as clean a system as possible. Unfortunately, resolving these conflicts is time consuming, and when multiple third-parties are involved, it goes beyond the normal level of technical support available. Essentially if the software runs in safe-mode, but not in your normal environment, then there is some driver or other software running that is causing this problem. Since we don't have access to your environment, we can't effectively help beyond suggesting the above methods provided by the operating system.

All IMG Logon Module support issues are handled in IMG Logon Technical Support
Original ID: PC203357

Use updated IMGLM.EXE

• Download IMGLM.EXE (zipped as IMGLM177.ZIP) 110K 7/27/05 (MD5: 32BF258283DF171C5493C3EB1B216D80)
• Instructions:
• 1) On the server, Go into the IMG License Manager (Licensing Information icon), and "Stop" the service, then "Remove" the service. You may leave this open.
• 2) From the Command Prompt (CMD) or Windows Explorer, go into the MYTSOFT folder (\WINDOWS\MYTSOFT) (or \WINNT\MYTSOFT).
• 3) Rename IMGLM.EXE to IMGLM.177
• 4) Copy / extract the new IMGLM.EXE from the downloaded file and place updated IMGLM.EXE into the MYTSOFT folder
• 5) From the License manager, Select "Install", then "Start"
• Notes:
• Windows Server 2003, SP1 requires this update for proper operation. Earlier versions of Windows may also experience the license manager shutting down, in which case this update should be applied.
• Certain events may trigger the service control manager to contact the IMG License Manager, including user logons, or other activities on the server. At some point during Microsoft's updates, instead of ignoring the current state response of 0, the service control manager treated this as an error & shut down the service. Earlier versions of Windows simply ignored this response. The update to IMGLM.EXE changes the response code given to the service control manager, since it appears to have gotten very particular & reacts strongly to the default response of 0, which worked for many years prior to these updates by Microsoft.
• This update should only be applied if you experience the problem listed above. If there is any issue with the update, please revert back to the original file (e.g. rename IMGLM.177 to IMGLM.EXE) & contact IMG Technical Support.

Original ID: PC203358

Apply MTSTSFIX.EXE

• Download MTSTSFIX.EXE (zipped as MTSTSFIX.ZIP) 15K 7/26/05 (MD5: 6F2838344B55E797249F053254DCBE27)
• Instructions:
• 1) From the Command Prompt (CMD), go into the MYTSOFT folder (\WINDOWS\MYTSOFT) (or \WINNT\MYTSOFT).
• 2) Extract MTSTSFIX.EXE from MTSTSFIX.ZIP - must be in same folder as MYTSOFT.EXE/IMGVERS.DLL
• 3) From command prompt, run MTSTSFIX.EXE, e.g. C:\WINDOWS\MYTSOFT>MTSTSFIX[Enter]
• Notes:
• This update should only be applied if you experience the problem listed above.
• This may only affect the console operator, but may also affect terminal (remote) users

Original ID: PC203359

Use updated IMGLM.EXE

• Download IMGLM.EXE (zipped as IMGLM176.ZIP) 110K 7/27/05 (MD5: 4450AC49D1CDE47DA89C89C1D312FE5C)
• Instructions:
• 1) On the server, Go into the IMG License Manager (Licensing Information icon), and "Stop" the service, then "Remove" the service. You may leave this open.
• 2) From the Command Prompt (CMD) or Windows Explorer, go into the MYTSOFT folder (\WINDOWS\MYTSOFT) (or \WINNT\MYTSOFT).
• 3) Rename IMGLM.EXE to IMGLM.176
• 4) Copy / extract the new IMGLM.EXE from the downloaded file and place updated IMGLM.EXE into the MYTSOFT folder
• 5) From the License manager, Select "Install", then "Start"
• Notes:
• Windows Server 2003, SP1 requires this update for proper operation. Earlier versions of Windows may also experience the license manager shutting down, in which case this update should be applied.
• Certain events may trigger the service control manager to contact the IMG License Manager, including user logons, or other activities on the server. At some point during Microsoft's updates, instead of ignoring the current state response of 0, the service control manager treated this as an error & shut down the service. Earlier versions of Windows simply ignored this response. The update to IMGLM.EXE changes the response code given to the service control manager, since it appears to have gotten very particular & reacts strongly to the default response of 0, which worked for many years prior to these updates by Microsoft.
• This update should only be applied if you experience the problem listed above. If there is any issue with the update, please revert back to the original file (e.g. rename IMGLM.176 to IMGLM.EXE) & contact IMG Technical Support.

Original ID: PC203360

Use updated IMGLM.EXE

• Download IMGLM.EXE (zipped as IMGLM175.ZIP) 110K 7/27/05 (MD5: 4ACFB5D4E711FA3A5CCEC00CD6920963)
• Instructions:
• 1) On the server, Go into the IMG License Manager (Licensing Information icon), and "Stop" the service, then "Remove" the service. You may leave this open.
• 2) From the Command Prompt (CMD) or Windows Explorer, go into the MYTSOFT folder (\WINDOWS\MYTSOFT) (or \WINNT\MYTSOFT).
• 3) Rename IMGLM.EXE to IMGLM.175
• 4) Copy / extract the new IMGLM.EXE from the downloaded file and place updated IMGLM.EXE into the MYTSOFT folder
• 5) From the License manager, Select "Install", then "Start"
• Notes:
• Windows Server 2003, SP1 requires this update for proper operation. Earlier versions of Windows may also experience the license manager shutting down, in which case this update should be applied.
• Certain events may trigger the service control manager to contact the IMG License Manager, including user logons, or other activities on the server. At some point during Microsoft's updates, instead of ignoring the current state response of 0, the service control manager treated this as an error & shut down the service. Earlier versions of Windows simply ignored this response. The update to IMGLM.EXE changes the response code given to the service control manager, since it appears to have gotten very particular & reacts strongly to the default response of 0, which worked for many years prior to these updates by Microsoft.
• This update should only be applied if you experience the problem listed above. If there is any issue with the update, please revert back to the original file (e.g. rename IMGLM.175 to IMGLM.EXE) & contact IMG Technical Support.

Original ID: PC203361

Use updated IMGLM.EXE

• IMPORTANT: This may only be used in conjunction with Intellution's iFix, etc. This is only provided here as a convenience for IMG's My-T-Soft users. You may already have this update! ALL TECHNICAL SUPPORT ISSUES WITH THIS VERSION SHOULD REFER TO GE Fanuc Automation / Intellution.
• Download IMGLM.EXE (zipped as IMGLMINT.ZIP) 22K 7/27/05 (MD5: EB99308AB8D7ED33F77DF49A67F84DBD)
• Instructions:
• 1) On the server, Go into the IMG License Manager (Licensing Information icon), and "Stop" the service, then "Remove" the service. You may leave this open.
• 2) From the Command Prompt (CMD) or Windows Explorer, go into the MYTSOFT folder (\Dynamics) (or current location of IMGLM.EXE).
• 3) Rename IMGLM.EXE to IMGLM.173
• 4) Copy / extract the new IMGLM.EXE from the downloaded file and place updated IMGLM.EXE into the MYTSOFT folder
• 5) From the License manager, Select "Install", then "Start"
• Notes:
• Windows Server 2003, SP1 requires this update for proper operation. Earlier versions of Windows may also experience the license manager shutting down, in which case this update should be applied.
• Certain events may trigger the service control manager to contact the IMG License Manager, including user logons, or other activities on the server. At some point during Microsoft's updates, instead of ignoring the current state response of 0, the service control manager treated this as an error & shut down the service. Earlier versions of Windows simply ignored this response. The update to IMGLM.EXE changes the response code given to the service control manager, since it appears to have gotten very particular & reacts strongly to the default response of 0, which worked for many years prior to these updates by Microsoft.
• This update should only be applied if you experience the problem listed above. If there is any issue with the update, please revert back to the original file (e.g. rename IMGLM.173 to IMGLM.EXE) & contact IMG Technical Support.

Original ID: PC203362

Use updated IMGLM.EXE

• Download IMGLM.EXE (zipped as IMGLM170.ZIP) 110K 7/27/05 (MD5: C6143D86FBDC59D08D24DF3DE382D77E)
• Instructions:
• 1) On the server, Go into the IMG License Manager (Licensing Information icon), and "Stop" the service, then "Remove" the service. You may leave this open.
• 2) From the Command Prompt (CMD) or Windows Explorer, go into the MYTSOFT folder (\WINDOWS\MYTSOFT) (or \WINNT\MYTSOFT).
• 3) Rename IMGLM.EXE to IMGLM.170
• 4) Copy / extract the new IMGLM.EXE from the downloaded file and place updated IMGLM.EXE into the MYTSOFT folder
• 5) From the License manager, Select "Install", then "Start"
• Notes:
• Windows Server 2003, SP1 requires this update for proper operation. Earlier versions of Windows may also experience the license manager shutting down, in which case this update should be applied.
• Certain events may trigger the service control manager to contact the IMG License Manager, including user logons, or other activities on the server. At some point during Microsoft's updates, instead of ignoring the current state response of 0, the service control manager treated this as an error & shut down the service. Earlier versions of Windows simply ignored this response. The update to IMGLM.EXE changes the response code given to the service control manager, since it appears to have gotten very particular & reacts strongly to the default response of 0, which worked for many years prior to these updates by Microsoft.
• This update should only be applied if you experience the problem listed above. If there is any issue with the update, please revert back to the original file (e.g. rename IMGLM.170 to IMGLM.EXE) & contact IMG Technical Support.

Original ID: PC203363

Use updated MYTSOFT.EXE

• IMPORTANT: This may only be used in conjunction with Intellution's iFix, etc. This is only provided here as a convenience for IMG's My-T-Soft users. ALL TECHNICAL SUPPORT ISSUES WITH THIS VERSION SHOULD REFER TO GE Fanuc Automation / Intellution.
• Download MYTSOFT.EXE (zipped as MTS173INT.ZIP) 140K 9/4/08 (MD5: E8441D9CAD63132C6A0A769BBC355ECE)
• Instructions:
• 1) On the server, Go into the IMG License Manager (Licensing Information icon), and "Stop" the service. You may leave this open. In several minutes all My-T-Soft keyboards and MYTSOFT.EXE processes will close.
• 2) From the Command Prompt (CMD) or Windows Explorer, go into the MYTSOFT folder (\Dynamics) (or current location of MYTSOFT.EXE).
• 3) Rename MYTSOFT.EXE to MYTSOFT.173
• 4) Copy / extract the new MYTSOFT.EXE from the downloaded file and place updated MYTSOFT.EXE into the MYTSOFT folder
• 5) From the License manager, Select "Start"
• Notes:
• This update should only be applied if you experience the problem listed above. If there is any issue with the update, please revert back to the original file (e.g. rename MYTSOFT.173 to MYTSOFT.EXE) & contact IMG Technical Support.
• This fix was incorporated at the 1.75 release of My-T-Soft TS. This specific version is ONLY for users running the older GE Fanuc / Intellution iFix 1.73 version.

• This product is no longer supported or sold, and is considered obsolete
• For link to product description / download, click here
• Version kept backwardly compatible to Windows 3.1 for support of schools, etc.
• Will operate in Windows 95 / 98 / Me - see My-T-Mouse, or the Assistive Technology version OnScreen if My-T-Mouse for Kids does not meet your needs or you are on a newer version of Windows.

Original ID: PC101365

Use updated version of DLL (originally for Windows Server 2003)

• DIRECTIONS:
• 1) Go into the Logon Utilities | Setup/Configure Logon Utilities and Disable Logon Utilities
• 2) You will need to reboot the system (this will revert to default MSGINA.DLL) - you may need a physical keyboard to logon!
• 3) Using Windows Explorer, find the installation folder, e.g. \WINDOWS\MYTSOFT (or \WINDOWS\MYTPEN, \WINDOWS\MYTTOUCH)
• 4) In this installation folder, find IMGGINA2.DLL
• 5) Rename IMGGINA2.DLL to IMGGINA2.XP
• 6) Find IMGGINA2.003
• 7) Rename IMGGINA2.003 to IMGGINA2.DLL
• 8) Go back into the Logon Utilities | Setup/Configure Logon Utilities and Re-enable the Logon Utilities
• 9) When you reboot, you will be back to where you started, and can now Enable the Remote Desktop feature
• IMPORTANT NOTES:
• The default IMGGINA2.DLL uses WinLogon Extensions 3, and supports NT/2000/XP.
• The file tagged as IMGGINA2.003 for Windows Server 2003 uses WinLogon Extensions 4
• You may need to be on Service Pack 1 for XP to use this

Original ID: PC205339

Download Patch for My-T-Pen, My-T-Soft, or My-T-Touch

• Download PATCH176.EXE file (220K) (MD5: A4D7738A414F1A4C577CEEEB90375A33)
• Alternate Download PATCH176.ZIP file (156K) MD5: 563F57D43799741369CA89AA12372C81)
• IMPORTANT NOTES:
• The Ctrl-Alt-Del option (Control Panel | Users and Passwords | Advanced | Require users to press Ctrl-Alt-Delete before logging on must be checked On to enable the My-T-Soft 2 keyboard display at logon.
• When the My-T-Soft 2 logon is enabled, the Un-install feature will not sense this. You must manually disable the logon utilities before attempting an un-install. This will be resolved in the 1.77 release.
• We have a report that the Patch Installation program (NOT the patch itself) has a problem when run in a portrait orientation. Please run PATCH176.EXE in the Landscape (standard monitor) layout. This also will affect the Logon Utilities setup program, and the Developer's Kit installation program. This will be resolved in the 1.77 release.
• INSTALLATION / SETUP NOTES:
• Use Windows Explorer to copy the file from the download location to the Installation folder, and after copy, execute the file from the Installation folder (e.g. \WINNT\MYTSOFT\PATCH176.EXE)
• The file MUST be run from within the Installation folder!
• This update is for version 1.75 of My-T-Pen, My-T-Touch, My-T-Soft (The update can be applied to versions 1.70/1.73, but these older versions have not been tested - if you do apply this patch, please report any issues to IMG technical support)
• A valid license is required for continued operation
• The layout position at logon is for a 640 x 480 screen - the keyboard may be moved as desired
• The layout is modifiable with IMG's Build-A-Board, or can use a KBF from later versions of the Logon Utilities
• The ZIP file contains (which updates or adds the following files)
• LOGON/KEYBOARD.KBF
• LOGON/KEYBRD01.KMF
• LOGON/MAC00000.KMF
• LOGON/MACROBAT.EXE
• BABDLL.DLL
• CTALTDEL.EXE
• IMGGINA2.DLL
• IMGLOGON.EXE
• MTS2.EXE
• MTSLIB.DLL
• STOCK.DLL

Original ID: PC205340

This is caused by updates in Windows 2000 that are not backwards compatible to NT. Suggested workaround is to use NET USE command in logon script (e.g. if Home drive is H:, use NET USE H: \\WIN2KDOMAIN\USERS\[Current User])

Alternative: Use the Patch176.

Original ID: PC205341

Replace IMGLOGON.DLL with 1.75 version. This is a security issue with Windows 2000 servers for the Win32 API call NetUserGetInfo. Prior to 1.75, this is called in the security context of the local machine, rather than the authenticated user. Most likely seen on native Windows 2000 servers as domain controllers with user logging onto the domain (rather than local machine).

• Download IMGLOGON.DLL 1.75 Release (5/17/2002) (400K) (MD5: 64DFA38AD844A153C437E3A20117B1CF), and replace prior to 1.75 file.
• Download IMGLOGON.EXE 1.75 Release (5/17/2002) (100K) (MD5: 0E980D25B5BB78DECA9CCCB010C73469), and replace prior to 1.75 file.
• Notes:
• You must be Administrator
• Use Logon Utilities to disable Keyboard logon prior installing new file, restart if required
• Rename IMGLOGON.DLL to IMGLOGON.170 (or 1.73 etc.) (default \WINNT\[Product] [MYTSOFT/MYTTOUCH/MYTPEN/ONSCREEN])
• Rename IMGLOGON.EXE to IMGLOGON.170 (or 1.73 etc.) (default \WINNT\[Product] [MYTSOFT/MYTTOUCH/MYTPEN/ONSCREEN])
• Copy IMGLO175.DLL to Installation folder, rename to IMGLOGON.DLL
• Copy IMGLO175.EXE to Installation folder, rename to IMGLOGON.EXE
• Use Logon Utilities to enable Keyboard logon.
• Use Advanced to select Keyboard Availability - refer to Help (dialog Help button) to identify which mode is required for your particular application.
• This update includes all of the updates from 1.71 through 1.74 releases of IMGLOGON.DLL.

Original ID: PC205342

We have added a modifiable delay prior to showing the first dialog display - Replace the IMGLOGON.DLL & IMGLOGON.EXE files with the downloads below.

• Download IMGLOGON.DLL 1.73 (MD5: 1A9C9D6AE6DAA2F41A39525C8A01D73E), and replace 1.70 file.
• Download IMGLOGON.EXE 1.73 (MD5: 6A9076A2AF80EB4C6DA936D79B05644F), and replace 1.70 file.
• Notes:
• This is not a problem with IMG software - This is a user / operational issue with the way some touchscreen drivers integrate within NT/2000/XP (loaded as a service), and the fact that the logon window appears sooner than the touchscreen is available, confusing the operator.
• You must be Administrator
• Use Logon Utilities to disable Keyboard logon prior installing new file, restart if required
• Rename IMGLOGON.DLL to IMGLOGON.170 (default \WINNT\MYTSOFT)
• Rename IMGLOGON.EXE to IMGLOGON.170 (default \WINNT\MYTSOFT)
• Copy IMGLO173.DLL to Installation folder, rename to IMGLOGON.DLL
• Copy IMGLO173.EXE to Installation folder, rename to IMGLOGON.EXE
• Use Logon Utilities to enable Keyboard logon.
• Set delay in milliseconds (Enter 1000 for 1 sec. delay, 55000 for 55 sec. delay).
• Different machines / systems will require different delays.
• This update includes all of the updates from 1.72 (see below).

Original ID: PC205343

The best solution is to replace the IMGLOGON.DLL & IMGLOGON.EXE files with the downloads below. If this is not desirable, see advanced notes below.

• Download IMGLOGON.DLL 1.72 (MD5: 8D727EEB6C2E2F872A786D602D7BEEC8), and replace 1.70 file.
• Download IMGLOGON.EXE 1.72 (MD5: D9E3E3DE5CB45201659E0CDDA489DE80), and replace 1.70 file.
• Notes:
• You must be Administrator
• Use Logon Utilities to disable Keyboard logon prior installing new file, restart if required
• Rename IMGLOGON.DLL to IMGLOGON.170 (default \WINNT\MYTSOFT)
• Rename IMGLOGON.EXE to IMGLOGON.170 (default \WINNT\MYTSOFT)
• Copy IMGLO172.DLL to Installation folder, rename to IMGLOGON.DLL
• Copy IMGLO172.EXE to Installation folder, rename to IMGLOGON.EXE
• Use Logon Utilities to enable Keyboard logon.
• This update also addresses Input Timeout when Logon Keyboard is displayed, resulting in no visible dialogs until restart.

To resolve license problem without replacing files, user rights in registry must be addressed. (User needs "Set Value" permission in HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\Current Version & sub-keys)

• Simplest (but probably not desirable!): Make user(s) members of Administrators group.
• Assign "Set Value" permissions to registry key for appropriate Users group. (Ideal solution without updating 1.70 software)
  • 1) As Administrator, run REGEDT32
  • 2) In HKEY_LOCAL_MACHINE, drill down to HKLM\Software\Microsoft\Windows NT\Current Version, and highlight this key.
  • 3) Select Security | Permissions
  • 4) Click on Advanced
  • 5) Find and highlight Appropriate group for user (or Add... Group) (Note: Can also be done for each user, but group is recommended)
  • 6) Click on View/Edit...
  • 7) Select under Allow, Set Value, then Click OK
  • 8) Click OK, then click OK to return to REGEDT32

Original ID: PC205344

• Verify you have the most up-to-date and correct pointing device driver for your system
• Application Focus / input focus / typing into the desired window - most issues are caused by multiple windows or external manipulation of windows or use of the Developer's Kit. Refer to documentation in the Developers Corner. Also check the My-T-Touch Setup | Configuration | Operation Options & Help for more options in working with various input devices.
• ELO TouchSystems (95/98/Me/NT) - "Track Pointing Device Input at All Times" MUST be checked on to operate with ELO drivers - see My-T-Touch Setup | Configuration | Operation Options & read Help for more details
• eTurboWare Touchscreen drivers - "Track Pointing Device Input at All Times" MUST be checked on AND the "Button" Mode must be selected for their driver (NOT Desktop Mode) - see My-T-Touch Setup | Configuration | Operation Options & read Help for more details
• MicroTouch TouchWare Monitor - NT/2000. We have received a report that there is inconsistent operation of our software when opened from a minimized icon on taskbar in Windows 2000 when the TouchWare monitor has been removed from the StartUp Group. Check MicroTouch for the latest release.

Original ID: PC223740

• Verify you have the most up-to-date and correct touchscreen driver for your system
• Try My-T-Touch Setup | Configuration | Operation Options "Virtual Pointer in use" set "On" (Checked) - if pointing device driver does not support Windows API GetAsyncKeyState for Mouse buttons, then this option will need to be on for moving My-T-Touch (This is currently the default in 1.70)

Original ID: PC2238741

• Batch / Script used to run My-T-Touch with another Application: Use the START command prepended to the .EXE so Windows knows to start it as a GUI App (Windowed App)
• Example - Instead of this:
• C:\WINNT\MYTSOFT\MYTTOUCH.EXE
• C:\MYAPPT\MYAPP.EXE
• Do This:
• START C:\WINNT\MYTTOUCH\MYTTOUCH.EXE
• START C:\MYAPPT\MYAPP.EXE
• Running Special Batches / configurations from a My-T-Touch Macro "Launch Application"
• The Launch Application sequence uses the barebones "WinExec" API call - to run a .LNK, or a .DOC (i.e. get "ShellExecute" functionality) you can use CMD /C or START prepended to the file name (Use CMD /C for BAT/CMD files).
• Example: [Application Field in Build-A-Macro] CMD /C "C:\Documents and Settings\All Users\RunMyApp.lnk"

Original ID: PC223742

• Full keystroke support via the virtual keyboard is not available for various pop-up menus in various versions of Windows - Microsoft has numerous "flavors" of menus, and since it is easier, more efficient, and better understood to use the pointing device to access menus, we have not devoted resources to address any of these issues.

Original ID: PC223743

• User rights: the user must have rights to the MYTTOUCH installation directory and rights for the file LICENSE.EXE. This file is required during Logon to verify a valid license - if it is not available, eventually the logon will turn itself off assuming it is in demo mode. To prevent this, verify all users have rights/permissions to the LICENSE.EXE file in the install directory.
• Other Network Logons / Novell logon: If properly setup, the user name and password should be the same for all services / networks / resources required. If the WinLogon process cannot establish the appropriate logon using the Workstation logon user name and password, it will open a dialog to establish the logon to the other resource(s). To prevent this, verify that all resources use the same user name and password.
• Network Logon - works best in as clean a system as possible. Working with virus scans, secure desktops, or other non-standard windows software have been reported as causing lock-ups, or lack of proper operation.
• There can be a problem if the user logging on has limited rights.

Original ID: PC223744

There is a conflict with some program or service running, the configuration is invalid, or some other program or service is hung or unstable. There are several items that should be tried before trying to identify a third-party conflict.

• Windows may be unstable, and this is just a result of some other program that has hung, or a program that is waiting for something. Restart your machine, then retry, to remove this possibility.
• Return to Installation Defaults - it is possible the software is opening off-screen, or is not visible due to some configuration setting. (See product Setup | Configuration (Appearance [Advanced]) | Special options)
• Try MSCONFIG.EXE's Diagnostic Startup (Start | Run | MSCONFIG | Ok) or test in safe mode (see here for How to start Windows in Safe Mode) - if the software runs in safe mode, but not at your normal desktop, then you should refer to the following notes, and review the options in MSCONFIG.EXE.
• See if there is an Application, System, Hardware, or Service type error - to do this, you can review the System Logs - use Control Panel | System & Security (XP: Performance & Maintenance) (Vista: System & Maintenance) | Administrative Tools | View Error Logs (XP: Event Viewer) - review all Errors and Warnings to find offending item.
• Check for unfinished or incomplete updates

Use MSCONFIG.EXE (e.g. Start | Run | MSCONFIG.EXE). At the General Tab, try Diagnostic Startup first - if after a restart, things work as expected, then some non-Microsoft software is causing a conflict. Using Selective Startup, you can disable "Load System Services" and/or "Load Startup Items" to try and determine if it is a service or startup program causing the conflict. In the Services and Startup tabs, you can individually add or remove specific items .

In Windows Vista, the Windows Defender may be affecting something. If you go into Control Panel | Security | Windows Defender, then open the Tools (top middle), and go into Software Explorer, you can select various categories on that screen. Look at Startup Programs, and you can review and Disable/Enable all Startup programs. One user reported that they could not disable a program through this interface, but after finding and closing it, everything worked.

Here are anecdotal items we have recorded - every situation we have documented indicates this is a symptom of some other problem in the system, not a problem with IMG software.

• We have heard about issues with anti-virus programs. For example, "Symantec AntiVirus client service" and "DefWatch", when disabled in the Services tab, has resolved this problem.
• A user running Ad Aware reported: "Apparently everything was fine until the fourth version. It wasn't the program itself. It was when I turned on Ad Watch that I had the problem."
• Here is something we saw and were able to duplicate the problem - (Internet Explorer hung): Close all programs (task bar is clear), then open Task manager (right-click on the task bar, select Task Manager…) . If you see an iexplore.exe task, end this process (it shouldn't be running, since all programs are closed, and Internet Explorer isn't open). Now retry.
• "The moffice application that comes with ErgoClick Mouse Clicking Device could not be disabled, and when terminated, everything worked normally."
• "Also, turning off the IntelliAdmin service of Remote Control resolved this problem. "
• "Wavelink's Avalanche Enabler on XP embedded when disabled resolved this problem."
• "After a recent update to McAfee anti-virus, this problem occurred."
• "Disabling Kepware's Data Logging service resolved this problem."

The keyboard window itself is considered a "popup" class window in the system, and an overreaching popup blocker may stop all popup windows from being visible. From our experience, conflicts of these types can be problematic, and difficult to identify the exact cause. In the case of an anti-virus program, it may be settings issues, or white lists & black lists. Because an on-screen keyboard works at a low level to generate keystrokes that are seen by other applications, an overreaching security solution may prevent it from operating. You may wish to check for anti-virus program updates, or try default (or different) settings within the anti-virus program to prevent this type of conflict, or try a different anti-virus solution. We always recommend running as clean a system as possible. Unfortunately, resolving these conflicts is time consuming, and when multiple third-parties are involved, it goes beyond the normal level of technical support available. Essentially if the software runs in safe-mode, but not in your normal environment, then there is some driver or other software running that is causing this problem. Since we don't have access to your environment, we can't effectively help beyond suggesting the above methods provided by the operating system.

Many of the Wizard's helpers and instructions in Joystick-To-Mouse revolve around the original Windows 95 release. In Windows 98 and later (post mid-1997) releases of Windows 95, the joystick section in Control Panel became Game Controllers. Many of the useful guides & instructions in Joystick-To-Mouse were made ineffective due to this change. The following steps are strongly suggested when installing / operating Joystick-To-Mouse in versions of Windows 95 that are not consistent with the original and Windows 98.

• When installing Joystick-To-Mouse, select Software Installation Only
• Install, configure, and calibrate your joystick (or game controller device) using the Windows Control Panel and/or any software provided with the device itself from the manufacturer
• If you are installing a standard gameport joystick, select Microsoft | Gameport Joystick (for available drivers) via Add New Hardware / installation wizard
• After proper installation of Joystick / Game Controller device, Joystick-To-Mouse will operate properly. Since Microsoft has increased the complexity of the software and installation issues for these drivers of these types of devices, IMG cannot support the myriad of devices and installation issues involving Game Controllers. If you are able to recognize & calibrate the device via the Windows Control Panel, Joystick-To-Mouse will operate properly if the device is recognized as a "Joystick". We anticipate that at some point in the future, hardware installation via Windows will be less complex and confusing than represented by the options available in the Game Controller portion of Control Panel.
• Verify that the Joystick is under Controller ID 1. For best results, we strongly recommend that only 1 controller be installed - it must be on Controller ID 1 to be recognized by Joystick-To-Mouse.
• Unfortunately, IMG cannot support Microsoft's approach to the installation, hardware drivers, configuration, and calibration of these types of devices as we have in the past. We sincerely apologize, but all inquiries must be deferred to Microsoft or the Game Controller manufacturer if Joystick-To-Mouse reports it is unable to recognize a Joystick device.

Original ID: PC101295

If you are experiencing difficulties producing double-clicks using Joystick-To-Mouse, verify which version of Windows is on your system. To do this, reference the Start Menu, Settings, Control Panel, and then select the System Icon. Under the General Tab information, you will find which version of Windows 95 you have. If the version number is followed by a letter (A or B), then the following will apply to you.

Important notes: Microsoft continues to upgrade and enhance the Windows 95 operating system. Their changes to Desktop and Windows Explorer are incompatible with the original Windows 95 release. This following information is for the 2.51 release of Joystick-To-Mouse. As far as we know, these problems only occur within the Microsoft software. All other applications should operate properly.
Original ID: PC101296

• Within the Windows Control Panel, select the Mouse icon. Set the Double-click speed as slow as possible. Note: You will find Joystick-To-Mouse operates properly within this dialog.
• You will need to edit the JOY2MSE.INI file - these changes are not adjustable via Joystick-To-Mouse.
• Close Joystick-To-Mouse (if running).
• Unders [Settings], find Alternate=1 and change to Alternate=2
• Below Alternate, change DoubleClick50ms=5 to DoubleClick50ms=3.
• Restart Joystick-To-Mouse, and do not change the Advanced Button Settings, Advanced Settings, Windows 95.

Original ID: PC101297

• The following work-around may provide satisfactory results.
• Set Button 1 as Left Button, and Button 2 as Double-Click Left.
• Move Cursor to location.
• Select item by pressing Button 1 (Left Button). KEEP THIS BUTTON DEPRESSED.
• Press & Release Button 2 (Double-Click Left).
• Release Button 1.

Original ID: PC101298

• Verify you have the most up-to-date and correct pointing device driver for your system
• Application Focus / input focus / typing into the desired window - most issues are caused by multiple windows or external manipulation of windows or use of the Developer's Kit. Refer to documentation in the Developers Corner. Also check the My-T-Pen Setup | Configuration | Operation Options & Help for more options in working with various input devices.
• ELO TouchSystems (95/98/Me/NT) - "Track Pointing Device Input at All Times" MUST be checked on to operate with ELO drivers - see My-T-Pen Setup | Configuration | Operation Options & read Help for more details
• eTurboWare Touchscreen drivers - "Track Pointing Device Input at All Times" MUST be checked on AND the "Button" Mode must be selected for their driver (NOT Desktop Mode) - see My-T-Pen Setup | Configuration | Operation Options & read Help for more details
• MicroTouch TouchWare Monitor - NT/2000. We have received a report that there is inconsistent operation of our software when opened from a minimized icon on taskbar in Windows 2000 when the TouchWare monitor has been removed from the StartUp Group. Check MicroTouch for the latest release.

Original ID: PC223720

• Verify you have the most up-to-date and correct pen driver for your system
• Try My-T-Pen Setup | Configuration | Operation Options "Virtual Pointer in use" set "On" (Checked) - if pointing device driver does not support Windows API GetAsyncKeyState for Mouse buttons, then this option will need to be on for moving My-T-Pen (This is currently the default in 1.70)

Original ID: PC223721

• Batch / Script used to run My-T-Pen with another Application: Use the START command prepended to the .EXE so Windows knows to start it as a GUI App (Windowed App)
• Example - Instead of this:
• C:\WINNT\MYTPEN\MYTPEN.EXE
• C:\MYAPPT\MYAPP.EXE
• Do This:
• START C:\WINNT\MYTPEN\MYTPEN.EXE
• START C:\MYAPPT\MYAPP.EXE
• Running Special Batches / configurations from a My-T-Pen Macro "Launch Application"
• The Launch Application sequence uses the barebones "WinExec" API call - to run a .LNK, or a .DOC (i.e. get "ShellExecute" functionality) you can use CMD /C or START prepended to the file name (Use CMD /C for BAT/CMD files).
• Example: [Application Field in Build-A-Macro] CMD /C "C:\Documents and Settings\All Users\RunMyApp.lnk"

Original ID: PC223722

Full keystroke support via the virtual keyboard is not available for various pop-up menus in various versions of Windows - Microsoft has numerous "flavors" of menus, and since it is easier, more efficient, and better understood to use the pointing device to access menus, we have not devoted resources to address any of these issues.
Original ID: PC223723

• User rights: the user must have rights to the MYTPEN installation directory and rights for the file LICENSE.EXE. This file is required during Logon to verify a valid license - if it is not available, eventually the logon will turn itself off assuming it is in demo mode. To prevent this, verify all users have rights/permissions to the LICENSE.EXE file in the install directory.
• Other Network Logons / Novell logon: If properly setup, the user name and password should be the same for all services / networks / resources required. If the WinLogon process cannot establish the appropriate logon using the Workstation logon user name and password, it will open a dialog to establish the logon to the other resource(s). To prevent this, verify that all resources use the same user name and password.
• Network Logon - works best in as clean a system as possible. Working with virus scans, secure desktops, or other non-standard windows software have been reported as causing lock-ups, or lack of proper operation.
• There can be a problem if the user logging on has limited rights.

Original ID: PC223724

There is a conflict with some program or service running, the configuration is invalid, or some other program or service is hung or unstable. There are several items that should be tried before trying to identify a third-party conflict.

• Windows may be unstable, and this is just a result of some other program that has hung, or a program that is waiting for something. Restart your machine, then retry, to remove this possibility.
• Return to Installation Defaults - it is possible the software is opening off-screen, or is not visible due to some configuration setting. (See product Setup | Configuration (Appearance [Advanced]) | Special options)
• Try MSCONFIG.EXE's Diagnostic Startup (Start | Run | MSCONFIG | Ok) or test in safe mode (see here for How to start Windows in Safe Mode) - if the software runs in safe mode, but not at your normal desktop, then you should refer to the following notes, and review the options in MSCONFIG.EXE.
• See if there is an Application, System, Hardware, or Service type error - to do this, you can review the System Logs - use Control Panel | System & Security (XP: Performance & Maintenance) (Vista: System & Maintenance) | Administrative Tools | View Error Logs (XP: Event Viewer) - review all Errors and Warnings to find offending item.
• Check for unfinished or incomplete updates

Use MSCONFIG.EXE (e.g. Start | Run | MSCONFIG.EXE). At the General Tab, try Diagnostic Startup first - if after a restart, things work as expected, then some non-Microsoft software is causing a conflict. Using Selective Startup, you can disable "Load System Services" and/or "Load Startup Items" to try and determine if it is a service or startup program causing the conflict. In the Services and Startup tabs, you can individually add or remove specific items .

In Windows Vista, the Windows Defender may be affecting something. If you go into Control Panel | Security | Windows Defender, then open the Tools (top middle), and go into Software Explorer, you can select various categories on that screen. Look at Startup Programs, and you can review and Disable/Enable all Startup programs. One user reported that they could not disable a program through this interface, but after finding and closing it, everything worked.

Here are anecdotal items we have recorded - every situation we have documented indicates this is a symptom of some other problem in the system, not a problem with IMG software.

• We have heard about issues with anti-virus programs. For example, "Symantec AntiVirus client service" and "DefWatch", when disabled in the Services tab, has resolved this problem.
• A user running Ad Aware reported: "Apparently everything was fine until the fourth version. It wasn't the program itself. It was when I turned on Ad Watch that I had the problem."
• Here is something we saw and were able to duplicate the problem - (Internet Explorer hung): Close all programs (task bar is clear), then open Task manager (right-click on the task bar, select Task Manager…) . If you see an iexplore.exe task, end this process (it shouldn't be running, since all programs are closed, and Internet Explorer isn't open). Now retry.
• "The moffice application that comes with ErgoClick Mouse Clicking Device could not be disabled, and when terminated, everything worked normally."
• "Also, turning off the IntelliAdmin service of Remote Control resolved this problem. "
• "Wavelink's Avalanche Enabler on XP embedded when disabled resolved this problem."
• "After a recent update to McAfee anti-virus, this problem occurred."
• "Disabling Kepware's Data Logging service resolved this problem."

The keyboard window itself is considered a "popup" class window in the system, and an overreaching popup blocker may stop all popup windows from being visible. From our experience, conflicts of these types can be problematic, and difficult to identify the exact cause. In the case of an anti-virus program, it may be settings issues, or white lists & black lists. Because an on-screen keyboard works at a low level to generate keystrokes that are seen by other applications, an overreaching security solution may prevent it from operating. You may wish to check for anti-virus program updates, or try default (or different) settings within the anti-virus program to prevent this type of conflict, or try a different anti-virus solution. We always recommend running as clean a system as possible. Unfortunately, resolving these conflicts is time consuming, and when multiple third-parties are involved, it goes beyond the normal level of technical support available. Essentially if the software runs in safe-mode, but not in your normal environment, then there is some driver or other software running that is causing this problem. Since we don't have access to your environment, we can't effectively help beyond suggesting the above methods provided by the operating system.

Use the Launch Key EXE facility to "Clear" the latched key.
Overview: In this specific case, the Ctrl-Esc prevents the Esc key from being processed, which then prevents the Ctrl-Key latched down from being cleared. Using the "Launch Key Exe" option, and the SDSTRMTS.EXE utility (available when installing the Developer's Kit), you can send a [Ctrl-Up] keystroke, which clears the latch, resolving the side-effect.

Notes: The Developer's Kit MUST be installed to have access to the SDSTRMTS.EXE utility - refer to the Start Menu | Programs | My-T-Soft | Install Developer's Kit. Also refer to the Developer's Kit documentation, or SDSTRMTS source code in the DEVKIT folder for additional details. For reference, this utility tell the My-T-Soft software to read the SDSTRMTS.KMF (Keyboard Macro File) and process it. This is a simple (ANSI) text file that (for this example) contains the [Ctrl-Up] keystroke command (and nothing else, no whitespace/lines/etc.).

Configuring My-T-Soft

• In My-T-Soft Setup | Configuration | Key Options, select the Esc key, and the Ctrl+ key modifier in the drop down selections
• Select Disable Keystroke(s)
• Select Launch Key EXE
• Browse to SDSTRMTS.EXE (in default installation directory if Developer's Kit installed, or in the DEVKIT folder) or enter "C:\Program Files\MYTSOFT\SDSTRMTS.EXE")
• Click OK & exit My-T-Soft Setup

The above establishes the setting for My-T-Soft, but it is still incomplete. The SDSTRMTS.EXE triggers My-T-Soft to look for the file SDSTRMTS.KMF in the default configuration location. Beginning in 1.78, this is not the installation folder, so you either need to set the INI ConfigPath=0 (which is not recommended, and will require modifying permissions and other security issues, especially in Windows Vista), or you will need to place the SDSTRMTS.KMF in the user's configuration folder. The easiest way to ascertain the user's configuration folder is to select My-T-Soft Setup | File Menu | Show Config File Location.

Creating the macro file SDSTRMTS.KMF

• Identify the correct location at My-T-Soft Setup | File Menu | Show Config File Location
• Create SDSTRMTS.KMF - this is a text file containing the text "[Ctrl-Up]" (no quotes). This can be created in Notepad, e.g. enter text [Ctrl-Up], save as ANSI file to users' configuration folder. It can be created at a command prompt - change to user's configuration folder, type
  copy con SDSTRMTS.KMF[Enter]
  [Ctrl-Up]
  then type F6 or Ctrl-Z to end file and save. It can also be created in My-T-Soft Setup | Build-A-Macro - select an empty key, click on the Zoom button, select [Ctrl-Up] from the list, and click on the Save button - then browse to the user's configuration folder, and save as SDSTRMTS

Now test - Ctrl-Esc should no longer open the Start Menu, and if you use KeyWatch.exe (from the Developers Kit KEYBOARD folder), the result of Ctrl-Esc should be KEYDOWN 17, then KEYUP 17 (where the KEYDOWN gets generated at the latch of the Ctrl down key, nothing gets sent for the Esc key, and then KEYUP is the [Ctrl-Up] SDSTRMTS.KMF macro, which clears the Ctrl key latch).

• Verify the system date is current. All versions prior to 1.78 will fail to load if the system date is past January 19, 2038. See Year 2038 Problem.
• Update My-T-Soft executable (MYTSOFT.EXE) to 1.77B.
• Download MTS177B.ZIP (148K) (MD5: 2BCDF5255E9970E4F008F5C4857E9ABC), follow instructions below.
• Instructions:
• Download ZIP, move / copy to My-T-Soft install folder (default \WINDOWS\MYTSOFT or \WINNT\MYTSOFT)
• Make sure My-T-Soft is not running.
• With Windows Explorer, go to install folder, find MYTSOFT.EXE, rename to MYTSOFT.177
• Unzip MTS177B.ZIP - expands to MYTSOFT.EXE 1.77B version
• For 1.77 Versions only
• Notes:
• Certain drivers may occasionally trigger multiple Settings Change messages (e.g. WM_WININICHANGE or WM_SETTINGCHANGE). If multiple messages are sent while My-T-Soft is initializing, the above error could occur. The update handles this situation.
• This typically only could occur when the system and drivers are initializing, and when certain drivers may be broadcasting these messages quickly. More robust drivers should only send one message once all settings changes are complete - you may also want to make sure you have the latest drivers for your hardware.

Original ID: PG223715

This only applies to releases prior to 2007

The Setup program currently remains a 16-bit application for support for Windows 3.x. In general, this does not cause any problems or issues, but the following may be relevant to certain individuals:

• Changing the default install location will require a short (8:3) naming convention - a long file name (such as "\Program Files" will cause problems - use (after verifying) "\PROGRA~1")
• In NT/2000/XP, a Virtual Machine is used with WOW (Windows on Windows) compatibility - make sure any appropriate Windows Service Packs are installed
• Supporting older versions of Windows - What a concept!

Original ID: PI300314

(NOTE: This has not been a common problem since Windows 98 SE, circa 1999)

There is a known compatibility issue with various video drivers when running our SETUP.EXE in certain resolutions / color depths. Any errors are related to an improper implementation with the driver's ability to perform the Windows API StretchBlt operation (GDI support). We apologize for any inconvenience, but this is NOT a problem with IMG software. If you experience any errors or difficulties while installing IMG software, we suggest you do one of the following:

• Obtain the most up-to-date driver from the manufacturer of your video adapter.

• Reduce (or change) the color depth / resolution of your video display and rerun SETUP.EXE (Display Properties | Settings)

• Change the video settings to the Standard VGA or Super VGA and rerun SETUP.EXE.

Original ID: PI300315

This only applies to releases prior to 2007.

The Setup program currently remains a 16-bit application for support for Windows 3.x (schools, hand-me-down systems, etc.). Please note that Microsoft no longer supports Windows 3.x at all - please consider this. Windows NT/2000/XP allow 16-bit progrmas via a "Windows on Windows" (WOW layer) compatibility subsystem. Normally this is transparent to the user.

• This is related to the file AUTOEXEC.NT located in the \WINDOWS\SYSTEM32 folder - it may be missing or corrupt.
• The best solution is to copy the file AUTOEXEC.NT from the \WINDOWS\REPAIR folder to the \WINDOWS\SYSTEM32 folder. If you are familiar with Windows Explorer, simply locate the file AUTOEXEC.NT in \WINDOWS\REPAIR, then copy and paste into \WINDOWS\SYSTEM32 (you may need to show files).
• To type the command directly:
• Start Menu | Run
• Type CMD, then click OK
• At the command prompt type COPY \WINDOWS\REPAIR\AUTOEXEC.NT \WINDOWS\SYSTEM32[Enter]
• Type EXIT[Enter]
• CONFIG.NT and COMMAND.COM can also cause this - For other information, see Microsoft's Knowledge Base Article 305521 and Article 324767.
• Supporting older versions of Windows - What a concept!

Original ID: PI300313

The Setup program looks for Windows with certain names, and one of these windows is the Welcome screen run when you first install the software. Unfortunately, the program looks at ANY window with Welcome in the caption, and reports this result. We have created a program that looks at the same items as Setup, and reports details so you can shutdown or remove the particular program causing this conflict. You can download VERIFY.EXE (MD5: 5BDBB80834BA96C52BA12C16184C4B1D) and run it on the system reporting this message to diagnose what particular program is causing this conflict. You can use Task Manager (or Add/Remove programs) to close or remove the problematic program. Once Setup is complete, you can reboot to reset the system, or restart the program, or re-install the program.

For downloaded demos, another solution is to use a different install approach, see Alternative Downloads for My-T-Soft.

Original ID: PI300316

The MSI files are essentially databases of information used by the Windows Installer to install the files and setup a system. The executable to use is "msiexec.exe" and any appropriate command line switches. In general, if you double click on an MSI file, Windows launches msiexec with the /i install option (e.g. "msiexec /i mts178_2000xp.msi").

For some basic, frequently asked for options, here are a few that can be used with the standard IMG MSI install files (these switches are not case sensitive):

In these examples, the msi file should be replaced with the msi file you want to operate on…

msiexec /i mts178_2000xp.msi
This installs My-T-Soft 1.78 (using the user interface)

msiexec /i /qn mts178_2000xp.msi
This silently installs My-T-Soft 1.78 (with NO user interface)

msiexec /x /qn mts178_2000xp.msi
This silently un-installs My-T-Soft 1.78 (with NO user interface)

msiexec /a mts178_2000xp.msi /qn TARGETDIR="C:\Documents and Settings\Full User\Desktop\Test"
This silently installs My-T-Soft 1.78 (with NO user interface) to a different target directory (for testing, etc.)

Further notes on command line switches:

/a = Administrative install - allows use of TARGETDIR override

/i = standard install

/x = standard un-install

/q? = user interface options

/qn = Displays no user interface.
/qb = Displays a basic user interface.
/qr = Displays a reduced user interface with a modal dialog box displayed at the end of the installation.
/qf = Displays the full user interface with a modal dialog box displayed at the end.
/qn+ = Displays no user interface, except for a modal dialog box displayed at the end.
/qb+ = Displays a basic user interface with a modal dialog box displayed at the end.
/qb- = Displays a basic user interface with no modal dialog boxes.

For further info on msiexec.exe, refer to Microsoft's documentation.

For safety reasons, certain drive letters will not be checked for a USB device. Using Disk Management (In Windows XP, the easiest way to get to this is: Control Panel | Administrative Tools | Computer Management, then select Disk Management), you can change the Drive Letter to a H: or K: or other drive letter, and then re-run the USB install. You must have the USB device installed, and it must be visible as a drive in the Computer view of Windows Explorer.

• Use alternate Setup (below)
• Refer to Installation (Setup) support
• Download MTS177.EXE (6.2MB) (MD5: D48D68C71A2669F9017C4A119AD38644), follow instructions below.
• Instructions:
• Download EXE file (single file, self-extracting, Setup), Save in known location (or move/copy to destination system)
• Run MTS177.EXE, perform normal install.
• For full font support, a system restart may be necessary (if keys are blank, you will need to restart)
• Second alternate: Download MTS177M.MSI (4MB) (MD5: 2CFC01C27C52945594EF105A12E3F2E2), follow instructions below.
• We have also prepared an MSI file (Microsoft Installer), which should be better supported by Windows for those users who have had these difficulties.
• Download this file & accept defaults to install My-T-Soft.
• Support for the Windows Installer differs among versions of Windows - if there are any difficulties, verify you have the correct updates to the Windows Installer (msiexec)

Original ID: PI223722

Use a Find or Search from your C: Drive (i.e. My Computer, Right click on C: drive, then select Find (or Search) and enter DEVKIT - this will show you the folder where the files are located. There is no un-install as it normally is installed under the Install folder, and is removed when un-installing the "main" product.
You can remove OnScreen from the Control Panel Add/Remove programs.
Original ID: PI253944

Refer to Installation (Setup) support
Original ID: PI225168

• Verify Windows Up-To-Date or use alternate MSI (Microsoft Installer) File
• This only affects a small number of systems, Windows XP and later.
• Background: The single file self-extracting/self-installing is the same on the web as on the CD - the install approach has worked for years on all versions of Windows. In late 2005, we've received reports from Windows XP users having difficulties with this install file.
• The failure appears to be related to the PKZIP extraction process used - what exactly causes the failure on a small number of systems is not clear, but it is difficult for us to call this progress. However, backwards compatibility is not guaranteed in the Windows environment.
• Since this is just a simple install & doing nothing more than expanding compressed files, we have prepared an MSI file (Microsoft Installer), which should be better supported by Windows for those users who have had these difficulties.
• Download Build-A-Board Version 2.10 Install as a single file MSI based file 11/7/2005 (3.1 MB) (MD5: 39AD7DA04D793F94141E10F994D95609)

Original ID: PI223703

The 2.10 MSI install does not establish the registry entries for the Target and Source locations. To do this, after install, run the Build-A-Board builder, go to Edit | Properties, click on the Global Settings tab, then make some modification to the settings so the Apply button is enabled (e.g. click on the . . . Button, then click on Cancel, or click on the Single File Keyboard Layout button), then click Apply. This will save the settings for the Source, Target and Bin folders.

Often this can be attributed to a problem with the System ID or Serial # / License Key.
Note that when entering the info, there are no Letter I's or O's, only Digits 1's and 0's.
Also, you must enter some customer information - this is not tied to the unlock, but some text must be entered.
Original ID: PL253325

Download LICENSE.EXE/LICENSE.LIC

• Download LICENSE.EXE (328K) (MD5: 7DE91B7B93EE9C72F8395FA30BE72974)
• Download LICENSE.LIC (1K) (MD5: 6063F4B3C7BAD5644131CA808B812E90)

Overwrite the files C:\WINDOWS\MYTSOFT\LICENSE.EXE and C:\WINDOWS\MYTSOFT\LICENSE.LIC with these 2 files, then run Start Menu | Programs | My-T-Soft | Licensing Information, and enter the information from your certificate

On these types of systems (i.e. a Windows Server), the license manager sees system as a server and uses a Product ID of TSSERVER rather than TRTUTILS (indicated by grayed out Product ID of TSSERVER (normally not seen in License Manager)). To bypass this (this is only required for actual "license" step), you can do the following:

• As Administrator, open Windows Explorer, browse to \Program Files\TouchRight Utilities.
• Find LICENSE.EXE - right-click, and Select Compatibility Tab - Under Compatibility Mode, check on "Run this program in compatibility mode for:" and select Windows 98 or Windows 95 - (this mode hides the "server" aspect of the system from the License Manager)
• Apply compatibility change, and re-run License Manager (or run LICENSE.EXE directly)
• Verify the TSSERVER grayed out entry is not visible, and then license as normal using your license key and serial #
• After license is entered, verified, and saved, you can clear the compatibility flag - right-click on LICENSE.EXE, properties | Compatibility Tab and clear check box for "Run this…" - once licensed, the compatibility mode is not required.

Windows XP is a completely different operating system, and My-T-Mouse will only work on Windows 3.x, Windows 95/98/Me. It will not work on WIndows NT/Windows 2000/WIndows XP, Unix, Linux, Apple, Solaris, etc. With your My-T-Mouse serial number you can upgrade to My-T-Soft which will support NT/2000/XP.
Original ID: PU259051

• Update PanelWatch with 1.78 version
• Download PW178.ZIP (40K)(MD5: 0D6488E66817E1129332E4EDB1FCB1B5), follow instructions below.
• Instructions:
• Download ZIP, move / copy to My-T-Soft install folder (default \WINDOWS\MYTSOFT)
• Verify the Tablet PC Input Panel interface is not enabled - From My-T-Soft Menu, select Advanced Features - if Tablet PC Input Panel selected (checkmark), select to disable the existing interface (no check mark)
• Unzip / Overwrite existing PNLWATCH.EXE & PWLIB.DLL from Updates (178) release
• Re-enable Tablet PC Input Panel interface - From My-T-Soft Menu, select Advanced Features | Tablet PC Input Panel
• Notes:
• PanelWatch is a utility that monitors the default Tablet PC interface and integrates My-T-Soft as a replacement for the Input Panel. This is ideal for situations where the capabilities of My-T-Soft are required
• Operation notes (TIP = Tablet PC Input Panel):
• My-T-Soft should be set to minimize as a button. The other minimize settings will work, but operation is not as smooth
• My-T-Soft should be dismissed by minimizing, or using the Exit button (there is no automatic dismissal)
• TIP Gesture will work, but not if dismissed by the TIP button on the task bar
• Positioning will be better if one of the two methods is used exclusively - e.g. the floating button (undocked state) method, or the TIP button (docked state) method
• Note that this will also work with Build-A-Board Layouts, but the PanelWatch utility must be run separately. Note that the manual approach will also work for both original & Build-A-Board layouts. Also, the Advanced Features | Tablet PC Input Panel option places a shortcut in the StartUp group for All Users, so it is automatically available. If using a Build-A-Board layout, and want this enabled at Startup, you will manually have to place the PanelWatch shortcut into the StartUp group for All Users (or the particular user/users)
• Run PanelWatch (PNLWATCH.EXE) directly to enable the Tablet PC Input Panel interface - while running, it will manage the interface. If you run PNLWATCH.EXE while it is already running, it will add an icon to the system tray (by the clock). From this icon, you can open a menu to Close PanelWatch
• Note that the Enabled Menu feature only affects certain aspects of PanelWatch. If PanelWatch is running, it is enabled. To disable it, it must be closed (i.e. the process must not be running at all)
• To return to the default TIP, you must disable PanelWatch. This can be done from the My-T-Soft menu, or by running PanelWatch a second time (i.e. while PanelWatch is already running), then clicking on the tray icon, and selecting close. My-T-Soft can be used while using default TIP, but the 2 windows should not overlap
• IMPORTANT: If applying this update, also refer to this update.

Original ID: PC223716

Set Sound=1 in MYTSOFT.INI file

• Instructions:
• Go into My-T-Soft Setup | Configuration | Special Options | Click on Edit My-T-Soft Initialization file
• In [Configuration] Section, change Sound=0 to Sound=1
• Save file, exit Setup
• Refer to Advanced User Information for more details about Sound options

Original ID: PU223717

Set Sound=1 in MYTSOFT.INI file, use IMGSOUND.EXE version 1.78

• Note: The IMGSOUND.EXE utility announces that "Text to Speech is Available" if it senses the Windows Speech subsystem (this may be annoying)
• Download IMGSOUND.178 (IMGSOUND.EXE) (56KB) (MD5: 19DD2BE12F30DF9EE8C07EE20AE80BE9), follow instructions below.
• Instructions:
• Make sure My-T-Soft is closed
• Go into My-T-Soft Setup | Configuration | Special Options | Click on Edit My-T-Soft Initialization file
• In [Configuration] Section, change Sound=0 to Sound=1
• In [Configuration] Section, Add entry (line) NoAnnounce=1
• Save file, exit Setup
• Using Windows Explorer or Command Prompt (Start Menu | Run | CMD), change to Installation folder (e.g. \WINDOWS\MYTSOFT or \WINNT\MYTSOFT)
• Rename IMGSOUND.EXE to IMGSOUND.177
• Copy downloaded IMGSOUND.178 file to this folder
• Copy IMGSOUND.178 to IMGSOUND.EXE
• Verify NoAnnounce=1 in MYTSOFT.INI
• Refer to Advanced User Information for more details about Sound options

Original ID: PU223722

• Add ToolTips window to Menu Class entries in MYTSOFT.INI
• Notes:
• If there are pop up announcements (e.g. Windows not activated, network connections not available, anti-virus warnings, etc.), this seems to be more noticeable
• If you find the button hops onto tooltip windows, then you may also want to add this setting
• Instructions:
• Make sure My-T-Soft is closed
• Go into My-T-Soft Setup | Configuration | Special Options | Click on Edit My-T-Soft Initialization file
• Find the section [MenuClasses] (near bottom)
• Add next logical entry (e.g. if MyTClass0003, create line with MyTClass0004)
• Assuming last line is MyTClass0003=DV2ControlHost, add line MyTClass0004=tooltips_class32
• Save file, exit Setup

Original ID: PU223731

There have been a few updates to resolve some scan-code issues (left/right shift, etc.) This may be what you are experiencing - what is most likely happening is the session window is not seeing the release of the shift key, so it always reacts as though the shift key is down. We recommend upgrading to our 1.77 version.
Original ID: PU253303

For Windows 2000 and XP, the Second option (My-T-Soft 2) must be used for proper operation of the logon utilities, and correct logons, logon scripts, Active Directory, etc.
Original ID: PU253531

The key click "call" in My-T-Soft is a straightforward Windows API function call, and is tied to the action of the mouse button calls (down/up, e.g. WM_LBUTTONDOWN/WM_LBUTTONUP). I do not believe there is any functionality in My-T-Soft that would affect the sequence/timing, but I can think of quite a few issues in the system that could affect what you are experiencing:
speed of processor
other processes running in the system
delays by services: network, video, storage subsystems (Flash speed if Flash drive, etc.)
priority of the sound generation process/service
In general, the sound is considered a relatively low-priority event, and it is probably delayed due to other actions in the system. Some options would be to use the regular (i.e. not Hi-Res) key painting in My-T-Soft, try with a system with more RAM to see if you notice a difference, look at what else is running in the system that may be introducing delays, etc. We can investigate on our end to see if there is any other issues that we can address in My-T-Soft, but I would guess it is system related, not My-T-Soft. You may wish to "test" the build on the system with Build-A-Board & see if you can duplicate the results. Although not the same compile, it is the same source code, so sequencing of the sounds should be the same.
Original ID: PU253806

The update for My-T-Soft AT is now called OnScreen, and it is currently version 1.75. The existing software will only support Windows 3.x, 95/98/Me, not the NT based versions of Windows (i.e. Windows NT/Windows 2000/ Windows XP). You may call 800-889-0987, or upgrade at our website (www.imgpresents.com) - you will need a valid serial # from the existing software (e.g. MTA153??????).
Original ID: PU253911

When My-T-Soft runs, it checks its license. If it cannot verify the license, it will then run in a demo mode, and after about an hour, time-out, and then run the LICENSE.EXE program to indicate to the user that it is unlicensed. When a valid license is shown, it can be related to one or some of the following:

• There is a mismatch between the LICENSE.EXE / MYTSOFT.EXE in version / product type
• The LICENSE.EXE (with LICENSE.LIC) & MYTSOFT.EXE are not in the same directory
• Rights or permissions for the user that do not allow the license to be verified (could be a read-only issue or other access related issue)
• More than one instances of the executable are being run (StartUp all users / StartUp particular user)

Here are some things to verify:
Search for MYTSOFT.EXE on the system & make sure there is only one, and it is in its installation folder, with the LICENSE.EXE.
From that folder, (without running My-T-Soft), run LICENSE.EXE - if it reports licensed & registered, run MYTSOFT.EXE from that folder.
If you have the splash enabled, it will echo the version - if in demo, it will echo DEMO version.
You can also right-click | Properties | and check version tab of these EXEs.
Original ID: PU253912

The My-T-Soft Logon Utilities checks the existence of GinaDLL value in the HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\WinLogon key to determine if the logon utilities are enabled or not. You can refer to the help / technical detail in the Help portion of the logon utilities for additional details. Here is a quick overview of what goes on:
When enabled, the Logon Utilities sets the GinaDLL=%windir%\MYTSOFT\IMGGINA2.DLL value in the WinLogon key (full path above). Windows uses this to change the default logon interface - My-T-Soft uses this to display the keyboard during logon. This will only work if the entry matches what the Logon Utilities creates in the GinaDLL value. You can use RegEdit to monitor what it is before an reboot, and what it is after a reboot - this may give you a clue as to what may be modifying it (i.e. if the GinaDLL is something else, then you can refer to the replacement value). If the logon utilities does not update this value (permissions / rights to the registry), then it will also behave as you describe. The key would be to modify it via the Logon Utilities, and use RegEdit to see what is actually going on with that key / GinaDLL value. You can also update it manually to see if it reacts differently.

Finally, we are aware of other software that modifies this entry (Novell Netware Client, and older Cisco wireless network adapters, for example). We do provide a "chaining" mechanism for the Novell GINA (see Logon Utilities help), and have worked with Cisco to ensure that their software interfaces within windows at the Network Protocol layer (MPR layer). Once you identify who/what is modifying this, you may want to see if there are updates / support notes.
Original ID: PU259190

All IMG Logon Module support issues are handled in IMG Logon Technical Support
Original ID: PU225185

Download Patch PATCHMTS.ZIP (Available 11/9/2001) - This file contains an updated My-T-Soft Executable, and all 47 KMF files.

• Download PATCHMTS.ZIP (383K) (MD5: 354543FDC5AECB97640AE5EE1801D6F0), Unzip and replace 1.70 files (You may want to rename MYTSOFT.EXE MYTSOFT.170 prior to unzipping patch).

Patch Notes:

Brought to our attention by customer using command.com (NOT CMD.EXE) in Windows 2000 - we anticipate this affects a very small percentage of customers

Change mainly affects "extended" keystroke attribute to required keys on edit & numeric panels

Virtual keys in Windows & for Windows Apps are not affected

Very few apps watch scan codes, so we expect this will only affect older applications & DOS applications

Run KeyWatch in KEYBOARD folder with Developer's Kit installed to view virtual key & scan codes

One interesting feature that is available with patch - add EnableMouseScroll=1 to the [Configuration] section of INI file, and this will enable automatic scrolling when cursor is held at edge of screen when keyboard is larger than screen display

Original ID: PU225186

Update My-T-Soft executable (MYTSOFT.EXE) to 1.77B.

• Download MTS177BT.ZIP (304K) (md5: 129B0D4D492D09596AD102A627FB7E95), follow instructions below.
• Instructions:
• Download ZIP, move / copy to My-T-Soft install folder (default \WINDOWS\MYTSOFT or \WINNT\MYTSOFT)
• Make sure My-T-Soft is not running.
• With Windows Explorer, go to install folder, find MYTSOFT.EXE, rename to MYTSOFT.177
• Find LICENSE.EXE, rename to LICENSE.177
• Unzip MTS177BT.ZIP - expands to MYTSOFT.EXE 1.77B version/LICENSE.EXE
• For 1.77 Versions only!
• Notes:
• This is the 1.77B update along with a license change to allow single license (console only) licensing for a Windows Server
• For details on the 1.77B updates, see ID: PG1105120137, 1.77B update for My-T-Soft

Resolution: Update MTS2.EXE to version 2.17 (2.15 included in 1.77 releases)

• IMPORTANT: This is only a direct replacement to the 1.77 run-time component MTS2.EXE. This may not be used in in any other circumstance!
• File provided as ZIPped EXE
• Instructions: The Logon Utilities should be disabled to perform this update. If they are enabled, you must run the My-T-Soft Logon Utilities | Setup/Configure Logon Utility and clear the Enable Onscreen Keyboard Logon, then restart your system. In Windows Explorer or command prompt, get to \WINDOWS\MYTSOFT (or \WINNT\MYTSOFT) folder, then rename existing MTS2.EXE to MTS2.215. Copy downloaded file into folder (unzip as necessary).
• Re-Enable the Logon utilities & restart your system.)
• Download MTS2.EXE 2.17 as MTS2_217.ZIP 12/7/2006 (23k) (MD5: 63DC4EA5CB2E3453897D844F268DB05B) (unzips as MTS2.EXE)
• Technical Notes
• Tablet PC 2005 Notes:In order to correctly operate, a registry change is also required: At the key [HKEY_LOCAL_MACHINE\SOFTWARE\Innovation Management Group\My-T-Soft\Logon], the TabletPC entry needs to be: Tablet_Login_Keyboard_Window
• Download Registry Update for Tablet PC 2005 and MTS2.EXE 2.17 as MTS2TPC.REG 2/19/2007 (1k) This registry update can be applied by running it directly, or opening the context menu (right-click) and selecting Merge.
• This is a maintenance update / patch based on technical support issues and customer requests.
• File tagged as 2.17.0.0.
• If you do not experience any of the above listed problems, there is no need for this update.

We are aware of the issue you are referring to, and I believe much depends on the IME (Input Method Editor) in use (e.g. the keyboard layout / IME selected in Windows Control Panel). The IME is the actual layer that assembles the Korean characters based on the keyboard input - as our software tries to emulate the physical keyboard, the scan codes & keystrokes generated should match what would be generated from a physical keyboard. At the IME layer, the characters are built for the actual application.

Because of the sheer number of layouts we have, we primarily focus on the basic operation the software provides - does it display the correct symbol on the layout, does it generate the same keystroke/scancode as the physical keyboard. The software does NOT automatically synchronize the keyboard layout selected with the current input locale for an application. By design, this is supposed to be determined by the user. (Note that there is a KeyboardSync utility in the Developer's Kit that can accomplish this, if desired.)

The complex Korean characters can be assembled in WordPad in Windows XP SP2 (US Version, with east Asian characters added) when the correct IME settings are selected from within the Korean keyboard layout options within Windows. Also, you can compare the operation of the physical keyboard vs. our software in a standard application such as WordPad.

Add the following 2 class lines to the INI file (My-T-Soft Setup | Configuration | Special Options | Edit My-T-Soft Initialization File), in the [MenuClasses] section, add:
MyTClass0004=Tablet_Tip_Dockable_Window
MyTClass0005=IPTip_Main_Window
(or add the correct sequence numbers based on the existing list).

In 1.78 Release 2, you can also add the class lines to the [StayBehindClasses] section.

When making changes in this area, be sure My-T-Soft is closed, update the INI, close Setup, then restart the software.

Some systems have a video subsystem that causes painting delays when the 3D keys are used - this is most noticeable during the Caps lock repaint. Here are some options:

• Turn off the 3D display - Go into My-T-Soft Setup | Configuration, and clear the checkbox for "Display 3D Keys"
• -or-
• Make sure you have the most up-to-date driver for your video adapter
• Try a different resolution and/or color depth (I.e. 16-bit/24-bit/32-bit), etc. Certain combinations may work better because of hardware & driver issues.

It is possible that there are security issues (File Permissions) that may affect OnScreen's ability to update its configuration files. A clean install as Administrator should be tried. If the current logged on user does not have read/write access to the OnScreen installation folder, then operation will not be correct. You can check permissions by using Windows Explorer, right-click on the ONSCREEN folder, then click on the Security tab.
Original ID: PU253452

In order to do text-to-speech, you need the Microsoft Speech components loaded. This is available as a separate download on the same download area as on-screen. In Windows XP, this is available by default.
Original ID: PU253816

All IMG Logon Module support issues are handled in IMG Logon Technical Support
Original ID: PU101305

Disable "Highlight Key under pointer" or open WordComplete panel

• Notes: There is a known issue with this feature when the WordComplete panel is not open. OnScreen will try to reference memory outside what has been allocated by Windows, causing this error. Depending on the version of Window, Service Pack level, system memory, and other programs in the system, etc. you may or may not experience this problem.
• To prevent this from occurring, you have 2 choices - disable the feature, or use the WordComplete panel.
• To disable this feature: Go into OnScreen Setup - Start Menu | Programs | OnScreen | OnScreen Setup, and select Appearance, then Enhance. Clear the check box labeled "Highlight Key under pointer"
• Or, optionally, keep the WordComplete panel open - in OnScreen Setup, under User Options - Go into OnScreen Setup - Start Menu | Programs | OnScreen | OnScreen Setup, and select User Options, then make sure the check box is marked with WordComplete Active.
• This issue is resolved in the 1.78 release.

Original ID: PU101306

There is a missing line of code in the save code in this dialog, and operation can be inconsistent - this only affects the character size adjust setting. Use the INI file (OnScreen Setup | Configuration | Special Options | Edit Initialization file) to change setting Keyboard1SizeCharAdjBase, Keyboard1SizeCharAdjMedium, Keyboard1SizeCharAdjLarge. This will be resolved in all future versions.
Original ID: PU101307

Some systems have a video subsystem that causes painting delays when the 3D keys are used - this is most noticeable during the Caps lock repaint. Here are some options:

• Turn off the 3D display - Go into OnScreen Setup | Appearance, and clear the checkbox for "Display 3D Keys"
• -or-
• Make sure you have the most up-to-date driver for your video adapter
• Try a different resolution and/or color depth (I.e. 16-bit/24-bit/32-bit), etc. Certain combinations may work better because of hardware & driver issues.

There are several possibilties using the IMG Developer's Kit - available here
OnScreen does not include the Developer's Kit by default, but it can be downloaded and unzipped as appropriate for the user/system. The DevKit sub-folder has useful utilities for manipulating the keyboard externally - specifically the FWCTLMTS.EXE (Find Window and Control), MINMZMTS.EXE (Minimize), OPEN_MTS.EXE (Open).
In the DevKit folder, the FWCTLMTS.EXE is designed to toggle OnScreen (My-T-Soft Family) off-screen (not visible)/ on-screen (visible). By creating a shortcut to this utility on the user's desktop, then go into the shortcut properties, you can add a Shortcut key (e.g. Ctrl-Alt-X) to trigger the shortcut itself. Then when a Ctrl-Alt-X occurs (via physical keyboard or OnScreen), the OnScreen keyboard window will be toggled "off-screen". Press Ctrl-Alt-X to bring it back. Ctrl-Alt-X will toggle access to OnScreen & control the screen real estate as desired by the user.
Alternatively, using a Minimize/Open (MINMZMTS.EXE / OPEN_MTS.EXE) approach with 2 different shortcuts (e.g. Ctrl-Alt-A / Ctrl-Alt-Z) can perform the same general operation, but leaves the software available in its minimized state.

Resolution: Update MTS2.EXE to version 2.17 (2.15 included in 1.77 releases)

• IMPORTANT: This is only a direct replacement to the My-T-Soft TS run-time component MTS2.EXE. This may not be used in in any other circumstance!
• File provided as ZIPped EXE
• Instructions: The Logon Utilities must be disabled to perform this update. If they are enabled, you must run the My-T-Soft Logon Utilities | Setup/Configure Logon Utility and clear the Enable Onscreen Keyboard Logon, then restart your system. In Windows Explorer or command prompt, get to \WINDOWS\MYTSOFT (or \WINNT\MYTSOFT) folder, then rename existing MTS2.EXE to MTS2.215. Copy downloaded file into folder (unzip as necessary).
• Re-Enable the Logon utilities & restart your system.)
• Download MTS2.EXE 2.17 as MTS2_217.ZIP 12/7/2006 (23k) (MD5: 63DC4EA5CB2E3453897D844F268DB05B) (unzips as MTS2.EXE)
• Technical Notes
• This is a maintenance update / patch based on technical support issues and customer requests.
• File tagged as 2.17.0.0.
• If you do not experience any of the above listed problems, there is no need for this update.

On the 1.73 version, this can occur if the user only has read-only permissions on the folder where My-T-Touch is located. The user must have read-write permissions on the MYTTOUCH.INI and KEYBOARD.KBF files. As an administrator, you would need to change the permissions on these 2 files, or change the permissions on the MYTTOUCH folder (where the software is installed) to allow read-write access for all users.
Original ID: PU256701

All IMG Logon Module support issues are handled in IMG Logon Technical Support
Original ID: PU560214

Download Patch PATCHMTT.ZIP (Available 11/9/2001) - This file contains an updated My-T-Touch Executable, and all 47 KMF files.

• Download PATCHMTT.ZIP (383K) (MD5: 2C33586D2D99D05BC64F07C6E4F23632), Unzip and replace 1.70 files (You may want to rename MYTTOUCH.EXE MYTTOUCH.170 prior to unzipping patch).

Patch Notes:

Brought to our attention by customer using command.com (NOT CMD.EXE) in Windows 2000 - we anticipate this affects a very small percentage of customers

Change mainly affects "extended" keystroke attribute to required keys on edit & numeric panels

Virtual keys in Windows & for Windows Apps are not affected

Very few apps watch scan codes, so we expect this will only affect older applications & DOS applications

Run KeyWatch in KEYBOARD folder with Developer's Kit installed to view virtual key & scan codes

One interesting feature that is available with patch - add EnableMouseScroll=1 to the [Configuration] section of INI file, and this will enable automatic scrolling when cursor is held at edge of screen when keyboard is larger than screen display

Original ID: PU560215

Update My-T-Touch executable (MYTTOUCH.EXE) to 1.77B.

• Download MTT177B.ZIP(148K) (MD5: 4E951199B512966FD3437098BDD50514), follow instructions below.
• Instructions:
• Download ZIP, move / copy to My-T-Touch install folder (default \WINDOWS\MYTTOUCH or \WINNT\MYTTOUCH)
• Make sure My-T-Touch is not running.
• With Windows Explorer, go to install folder, find MYTTOUCH.EXE, rename to MYTTOUCH.177
• Unzip MTT177B.ZIP - expands to MYTTOUCH.EXE 1.77B version
• For 1.77 Versions only
• Notes:
• Certain drivers may occassionally trigger multiple Settings Change messages (e.g. WM_WININICHANGE or WM_SETTINGCHANGE). If multiple messages are sent while My-T-Touch is initializing, the above error could occur. The update handles this situation.
• This typically only could occur when the system and drivers are initializing, and when certain drivers may be broadcasting these messages quickly. More robust drivers should only send one message once all settings changes are complete - you may also want to make sure you have the latest drivers for your hardware.

Original ID: PU560217

Update PanelWatch with 1.78 version

• Download PW178.ZIP (40K) (MD5: 0D6488E66817E1129332E4EDB1FCB1B5), follow instructions below.
• Instructions:
• Download ZIP, move / copy to My-T-Touch install folder (default \WINDOWS\MYTTOUCH)
• Verify the Tablet PC Input Panel interface is not enabled - From My-T-Touch Menu, select Advanced Features - if Tablet PC Input Panel selected (checkmark), select to disable the existing interface (no check mark)
• Unzip / Overwrite existing PNLWATCH.EXE & PWLIB.DLL from Updates (178) release
• Re-enable Tablet PC Input Panel interface - From My-T-Touch Menu, select Advanced Features | Tablet PC Input Panel
• Notes:
• PanelWatch is a utility that monitors the default Tablet PC interface and integrates My-T-Touch as a replacement for the Input Panel. This is ideal for situations where the capabilities of My-T-Touch are required
• Operation notes (TIP = Tablet PC Input Panel):
• My-T-Touch should be set to minimize as a button. The other minimize settings will work, but operation is not as smooth
• My-T-Touch should be dismissed by minimizing, or using the Exit button (there is no automatic dismissal)
• TIP Gesture will work, but not if dismissed by the TIP button on the task bar
• Positioning will be better if one of the two methods is used exclusively - e.g. the floating button (undocked state) method, or the TIP button (docked state) method
• Note that this will also work with Build-A-Board Layouts, but the PanelWatch utility must be run separately. Note that the manual approach will also work for both original & Build-A-Board layouts. Also, the Advanced Features | Tablet PC Input Panel option places a shortcut in the StartUp group for All Users, so it is automatically available. If using a Build-A-Board layout, and want this enabled at Startup, you will manually have to place the PanelWatch shortcut into the StartUp group for All Users (or the particular user/users)
• Run PanelWatch (PNLWATCH.EXE) directly to enable the Tablet PC Input Panel interface - while running, it will manage the interface. If you run PNLWATCH.EXE while it is already running, it will add an icon to the system tray (by the clock). From this icon, you can open a menu to Close PanelWatch
• Note that the Enabled Menu feature only affects certain aspects of PanelWatch. If PanelWatch is running, it is enabled. To disable it, it must be closed (i.e the process must not be running at all)
• To return to the default TIP, you must disable PanelWatch. This can be done from the My-T-Touch menu, or by running PanelWatch a second time (i.e while PanelWatch is already running), then clicking on the tray icon, and selecting close. My-T-Touch can be used while using default TIP, but the 2 windows should not overlap
• IMPORTANT: If applying this update, also refer to this update.

Original ID: PU560218

Set Sound=1 in MYTTOUCH.INI file

• Instructions:
• Go into My-T-Touch Setup | Configuration | Special Options | Click on Edit My-T-Touch Initialization file
• In [Configuration] Section, change Sound=0 to Sound=1
• Save file, exit Setup
• Refer to Advanced User Information for more details about Sound options

Original ID: PU560219

Set Sound=1 in MYTTOUCH.INI file, use IMGSOUND.EXE version 1.78

• Note: The IMGSOUND.EXE utility announces that "Text to Speech is Available" if it senses the Windows Speech subsystem (this may be annoying)
• Download IMGSOUND.178 (IMGSOUND.EXE) (56KB) (MD5: 1BC875F0D6E6DEA3AC75987B82DA148C), follow instructions below.
• Instructions:
• Make sure My-T-Touch is closed
• Go into My-T-Touch Setup | Configuration | Special Options | Click on Edit My-T-Touch Initialization file
• In [Configuration] Section, change Sound=0 to Sound=1
• In [Configuration] Section, Add entry (line) NoAnnounce=1
• Save file, exit Setup
• Using Windows Explorer or Command Prompt (Start Menu | Run | CMD), change to Installation folder (e.g. \WINDOWS\MYTTOUCH or \WINNT\MYTTOUCH)
• Rename IMGSOUND.EXE to IMGSOUND.177
• Copy downloaded IMGSOUND.178 file to this folder
• Copy IMGSOUND.178 to IMGSOUND.EXE
• Verify NoAnnounce=1 in MYTTOUCH.INI
• Refer to Advanced User Information for more details about Sound options

Original ID: PU560220

Add ToolTips window to Menu Class entries in MYTTOUCH.INI

• Notes:
• If there are pop up announcements (e.g. Windows not activated, network connections not available, anti-virus warnings, etc.), this seems to be more noticeable
• If you find the button hops onto tooltip windows, then you may also want to add this setting
• Instructions:
• Make sure My-T-Touch is closed
• Go into My-T-Touch Setup | Configuration | Special Options | Click on Edit My-T-Touch Initialization file
• Find the section [MenuClasses] (near bottom)
• Add next logical entry (e.g. if MyTClass0003, create line with MyTClass0004)
• Assuming last line is MyTClass0003=DV2ControlHost, add line MyTClass0004=tooltips_class32
• Save file, exit Setup

Original ID: PU560221

Refer to Installation (Setup) support
Original ID: PU560222

Update My-T-Touch executable (MYTTOUCH.EXE) to 1.77B.

• Download MTT177BT.ZIP (304K) (MD5: 4DFA4328C962FC7533A964C11C8F93B4), follow instructions below.
• Instructions:
• Download ZIP, move / copy to My-T-Touch install folder (default \WINDOWS\MYTTOUCH or \WINNT\MYTTOUCH)
• Make sure My-T-Touch is not running.
• With Windows Explorer, go to install folder, find MYTTOUCH.EXE, rename to MYTTOUCH.177
• Find LICENSE.EXE, rename to LICENSE.177
• Unzip MTT177BT.ZIP - expands to MYTTOUCH.EXE 1.77B version/LICENSE.EXE
• For 1.77 Versions only!
• Notes:
• This is the 1.77B update along with a license change to allow single license (console only) licensing for a Windows Server
• For details on the 1.77B updates, see ID: PU1605120303, 1.77B update for My-T-Touch

Resolution: Update MTS2.EXE to version 2.17 (2.15 included in 1.77 releases)

• IMPORTANT: This is only a direct replacement to the 1.77 run-time component MTS2.EXE. This may not be used in in any other circumstance!
• File provided as ZIPped EXE
• Instructions: The Logon Utilities should be disabled to perform this update. If they are enabled, you must run the My-T-Touch Logon Utilities | Setup/Configure Logon Utility and clear the Enable Onscreen Keyboard Logon, then restart your system. In Windows Explorer or command prompt, get to \WINDOWS\MYTTOUCH (or \WINNT\MYTTOUCH) folder, then rename existing MTS2.EXE to MTS2.215. Copy downloaded file into folder (unzip as necessary).
• Re-Enable the Logon utilities & restart your system.)
• Download MTS2.EXE 2.17 as MTS2_217.ZIP 12/7/2006 (23k) (MD5: 63DC4EA5CB2E3453897D844F268DB05B) (unzips as MTS2.EXE)
• Technical Notes
• Tablet PC 2005 Notes:In order to correctly operate, a registry change is also required: At the key [HKEY_LOCAL_MACHINE\SOFTWARE\Innovation Management Group\My-T-Soft\Logon], the TabletPC entry needs to be: Tablet_Login_Keyboard_Window
• Download Registry Update for Tablet PC 2005 and MTS2.EXE 2.17 as MTS2TPC.REG 2/19/2007 (1k) This registry update can be applied by running it directly, or opening the context menu (right-click) and selecting Merge.
• This is a maintenance update / patch based on technical support issues and customer requests.
• File tagged as 2.17.0.0.
• If you do not experience any of the above listed problems, there is no need for this update.

We are aware of the issue you are referring to, and I believe much depends on the IME (Input Method Editor) in use (e.g. the keyboard layout / IME selected in Windows Control Panel). The IME is the actual layer that assembles the Korean characters based on the keyboard input - as our software tries to emulate the physical keyboard, the scan codes & keystrokes generated should match what would be generated from a physical keyboard. At the IME layer, the characters are built for the actual application.

Because of the sheer number of layouts we have, we primarily focus on the basic operation the software provides - does it display the correct symbol on the layout, does it generate the same keystroke/scancode as the physical keyboard. The software does NOT automatically synchronize the keyboard layout selected with the current input locale for an application. By design, this is supposed to be determined by the user. (Note that there is a KeyboardSync utility in the Developer's Kit that can accomplish this, if desired.)

The complex Korean characters can be assembled in WordPad in Windows XP SP2 (US Version, with east Asian characters added) when the correct IME settings are selected from within the Korean keyboard layout options within Windows. Also, you can compare the operation of the physical keyboard vs. our software in a standard application such as WordPad.

Add the following 2 class lines to the INI file (My-T-Touch Setup | Configuration | Special Options | Edit My-T-Touch Initialization File), in the [MenuClasses] section, add:
MyTClass0004=Tablet_Tip_Dockable_Window
MyTClass0005=IPTip_Main_Window
(or add the correct sequence numbers based on the existing list).

In 1.78 Release 2, you can also add the class lines to the [StayBehindClasses] section.

When making changes in this area, be sure My-T-Touch is closed, update the INI, close Setup, then restart the software.

Some systems have a video subsystem that causes painting delays when the 3D keys are used - this is most noticeable during the Caps lock repaint. Here are some options:

• Turn off the 3D display - Go into My-T-Touch Setup | Configuration, and clear the checkbox for "Display 3D Keys"
• -or-
• Make sure you have the most up-to-date driver for your video adapter
• Try a different resolution and/or color depth (I.e. 16-bit/24-bit/32-bit), etc. Certain combinations may work better because of hardware & driver issues.

• Update Joystick-To-Mouse executable (JOY2MS32.EXE) to 2.61.
• Download JTM261EX.ZIP (117K) (MD5: 8FD4EA8328792E1113FD2684E9DEAAA8), follow instructions below.
• Instructions:
• Download ZIP, move / copy to Joystick-To-Mouse install folder (default \WINDOWS\JOY2MSE or \WINNT\JOY2MSE)
• Make sure Joystick-To-Mouse is not running.
• With Windows Explorer, go to install folder, find JOY2MS32.EXE, rename to JOY2MS32.260
• Unzip JTM261EX.ZIP - expands to JOY2MS32.EXE 2.61 version
• Notes:
• The 2.60 license will work with this executable - tagged 2.61 for version tracking
• This update adds Wheel Down (Spin) and Wheel Up (Spin) entries into the Button settings selections. These work by sending mouse wheel events to the active application while the button is held down.
• Also includes additional display options - see DisplayValue setting in INI. Can be set to 2, 3, or 4 for more info.

Original ID: PG223710

• Try other relative positions for second (or third, etc.) monitor.
• Joystick-To-Mouse does support multiple monitors, and has been written to query the system for the Virtual X/Virtual Y coordinates of the entire display surface
• There have been a few reports of problems being resolved by changing the relative positioning - this may also be due to other settings, such as cursor wrap, etc.
• To change the monitor position - go to Start Menu | Settings | Control Panel | Display | Settings Tab - click & drag monitors to change relative position

Original ID: PG223701

• Manually Change Relative Mode Speed Settings (Details Below)
• Instructions:
• Joystick-To-Mouse defaults to saving its settings in the Registry, under HKEY_CURRENT_USER\Software\Innovation Management Group\Joystick-To-Mouse\Settings. (Note that this is saved per user, so if more than one user logs onto Windows, this will affect each user). Below are 3 distinct approaches with details to disable Joystick-To-Mouse's control of the cursor motion:
• Download Registry File to do Registry Update (acceptable if only 1 user operates Joystick-To-Mouse on the machine, or you will perform this operation for each user)
• 1) Close Joystick-To-Mouse (if open)
• 2) Download JTMSPEED.REG (1K) (MD5: CB316BA60CD6256A00C7E2B58F2A4DEE) (Be sure to note where you save this downloaded file)
• 3) Double-click, or right-click and select Merge to update the registry with these settings (SpeedX=0, SpeedY=0)
• 4) Re-run Joystick-To-Mouse. As long as the Speed settings under Program Options, or Custom Calibration are not changed, Joystick-To-Mouse will calculate a 0 pixel motion requirement, effectively ignoring the joystick X-axis/Y-axis settings
• Modify Registry directly (acceptable if only 1 user operates Joystick-To-Mouse on the machine)
• 1) Close Joystick-To-Mouse (if open), then Start Menu | Run | Regedit, then OK (Please refer to all Microsoft warnings about modifying the Registry directly)
• 2) Find HKEY_CURRENT_USER, then Software, then Innovation Management Group, Then Joystick-To-Mouse, then Settings
• 3) Modify SpeedX and SpeedY - set both settings to 0, e.g. SpeedX=0, SpeedY=0
• 4) Close Regedit, and re-run Joystick-To-Mouse. As long as the Speed settings under Program Options, or Custom Calibration are not changed, Joystick-To-Mouse will calculate a 0 pixel motion requirement, effectively ignoring the joystick X-axis/Y-axis settings
• Change Joystick-To-Mouse to operate off of JOY2MSE.INI
• 1) Close Joystick-To-Mouse (if open), then Start Menu | Run | Regedit, then OK (Please refer to all Microsoft warnings about modifying the Registry directly)
• 2) Find HKEY_CURRENT_USER, then Software, then Innovation Management Group, Then Joystick-To-Mouse
• 3) Delete the Joystick-To-Mouse branch entirely (if it remains, this will be used by Joystick-To-Mouse, not the JOY2MSE.INI). If there are multiple users, you will need to delete this branch for ALL users.
• 4) Close Regedit, then use Windows Explorer to find \WINDOWS\JOY2MSE (or \WINNT\JOY2MSE), and then find JOY2MSE.INI - open with Notepad to Edit
• 5) Change DoNotUseRegistry=0 to DoNotUseRegistry=1. Find SpeedX & SpeedY, and set to SpeedX=0, SpeedY=0
• 6) Close Notepad & save JOY2MSE.INI with these modifications.
• 7) Re-run Joystick-To-Mouse. As long as the Speed settings under Program Options, or Custom Calibration are not changed, Joystick-To-Mouse will calculate a 0 pixel motion requirement, effectively ignoring the joystick X-axis/Y-axis settings
• IMPORTANT: To use the INI, the DoNotUseRegistry=1 setting is required, AND all User settings must be deleted from the Registry.

Original ID: PG223702

Joystick-To-Mouse installs and creates a program group (Start Menu | Programs | Joystick-To-Mouse). Running Joystick-To-Mouse will create a button on the task bar. Click on the button on the task bar to open the Joystick-To-Mouse menu. Drifting is a combination of calibration & settings in Joystick-To-Mouse. You may need to increase the center range sensitivity. You should refer to the troubleshooting in the Joystick-To-Mouse help. It is always a good idea to calibrate & test in the Control Panel icon to confirm Windows is properly configured for your device. You can then use the Joystick-To-Mouse Custom Calibration to change settings in JTM and test immediately to confirm proper settings & operation.

The troubleshooting section runs down all options & should be a good resource to help you resolve any drifting problem.
Original ID: PU253217

There are several issues with USB joysticks.

1) Joystick-to-Mouse will work with these devices if they interface as a joystick device to windows. Typically a USB joystick will come with driver software. This needs to be installed.

2) Before running Joystick-To-Mouse, open Start Menu | Settings | Control Panel | Game Controllers (or Joystick if an early Win 95 version). Verify that the joystick is on ID 1 (Advanced), and that you can calibrate & test the joystick device.

3) Joystick-To-Mouse does not read any joystick - we use the multimedia services in windows, and wait for joystick messages to be sent to our software. If the device does not support or have the proper driver for Microsoft Windows, then you should check with the manufacturer of the device.

4) Reporting any error messages or what does / doesn't happen can be useful in addressing any "issues" with our software.

5) To date, we have had no reports of incompatibilities with any joystick device that interfaces with windows properly. Identifying the manufacturer & model of the device you are using will help us ensure future compatibility if, in fact, there is a problem with the device you are using.
Original ID: PU253605

Joystick-To-Mouse is a windows compatible software program that uses the Microsoft Windows API, and conforms to all guidelines published by Microsoft. By definition, if Joystick-To-Mouse works with any windows application, it will work with all (properly written) windows applications. Game developers are known for writing software that utilizes system resources in ways that DO NOT conform to these "rules" - since they assume that the user will ONLY be using their software, they operate in a way that bypasses, or ignores other programs running in the system. Therefore, IMG can not provide compatibility with programs written in a way that do not conform to the Microsoft Windows operating system.

IMG does not have a list, nor do we exhaustively test any of the thousands of programs released every year - In order to keep our prices reasonable, we can not purchase, pay personnel to test, and provide changes to our software to work with companies that choose to ignore the published documentation regarding software interoperation. We apologize for any inconvenience, but we strongly recommend you download a demo and test the software before purchasing.
Original ID: PU223700

In the 2.60 version, by default, Joystick-To-Mouse installs & starts a service (IMG Joystick-To-Mouse Service) to allow a joystick to interact in the WinLogon secure desktop (e.g. prior to logon/user authentication). To remove/stop this default action, do the following: As a Computer Administrator, logon and go to Control Panel - in Services (Administrative Tools), find the IMG Joystick-To-Mouse service. Set this service to manual or disable the service.

Joystick-To-Mouse allows an individual who can only use a joystick to fully operate windows. In order to accommodate this type of user, the need to also operate the mouse cursor from within the secure logon screen may be required. Due to security & architectural issues, the IMG Joystick-To-Mouse service is the software component that enables this capability. If this action is not desired, this service may be controlled from within Windows.

In general, this is a caused by a mismatch between the configuration file (MYTPEN.INI) and the keyboard layout file (KEYBOARD.KBF). One possible solution is to reset the files - go into My-T-Pen Setup | Configuration | Special Options | Return to installation defaults. Another possible solution is to reset these files. Once the My-T-Pen is opened correctly, position where you want it, and from the menu select BOTH Settings | Save Current Settings, and Position | Save Position - then close My-T-Pen & restart.
Original ID: PU253812

This would be related to the Logon utilities & the GinaDLL entry. When the Logon Keyboard is in use, this "forces" the User name / Password dialog setting, and "disables" both. Here is the logic used on the Select logon and logoff options
If Use the Welcome Screen is Enabled, Fast User switching is enabled and optional. If the Use the Welcome Screen is Off, Fast User switching is off and disabled.
The relationship with all this and My-T-Pen is the GinaDLL entry (Logon Utilities Enabled in Start Menu | Programs | My-T-Pen | My-T-Pen Logon Utilities, Setup/Configure Logon Utility). When this is enabled, an String value is put into HKEY_LOCAL_MACHINE/Software/Microsoft/Windows NT/CurrentVersion/WinLogon called GinaDLL. If this entry exists, Windows XP assumes the Use Welcome Screen is not applicable, and disables it.
Original ID: PU253970

You only have 2 possibilities:
1) If available, you may be able to modify the registry from another system on the network. You will need to know the Network name of the system. Run REGEDT32 from the server (or another workstation), and see if you can access the registry of the problem system. The key is HKEY_LOCAL_MACHINE / Software / Microsoft / Windows NT / CurrentVersion / WinLogon and the entry is GinaDLL. If you can delete the GinaDLL entry (which will have a path and IMGLOGON.DLL, e.g. \WINNT\MYTPEN\IMGLOGON.DLL), then restart the system. This will revert back to the default Microsoft logon 2) Use the emergency repair disk and run a repair on the system - if you have the appropriate Resource Kit & utilities, there may be some other options to work with the registry.
As a quick overview your options are to get the file back in place somehow (which will require some sort of utility), delete the registry entry as above (which may require some other utility), or use the repair (or re-install option) to put things back to default.
The safest approach would be to get at the registry & simply remove the GINADLL entry.
Original ID: PU259111

The software monitors the system caps lock state to sync with it. In systems where there is no physical keyboard, we are aware of sync problems between what the system "thinks", windows & apps thinks, and what My-T-Pen thinks is the caps lock state. There is an entry in the MYTPEN.INI called IgnoreSystemCapsLock=0 which can be changed to IgnoreSystemCapsLock=1 - this will let My-T-Pen run without querying the hardware. Note that the NumPad panel on My-T-Pen displays the "caps-lock" light, and that may be helpful in troubleshooting (i.e this indicates what My-T-Pen senses as the caps lock state).
Original ID: PU259031

Update My-T-Pen executable (MYTPEN.EXE) to 1.77B.

• Download MTP177B.ZIP (148K) (MD5: D1C365FAF74A6EA7772116F731C5BEDA), follow instructions below.
• Instructions:
• Download ZIP, move / copy to My-T-Pen install folder (default \WINDOWS\MYTPEN or \WINNT\MYTPEN)
• Make sure My-T-Pen is not running.
• With Windows Explorer, go to install folder, find MYTPEN.EXE, rename to MYTPEN.177
• Unzip MTP177B.ZIP - expands to MYTPEN.EXE 1.77B version
• For 1.77 Versions only
• Notes:
• Certain drivers may occassionally trigger multiple Settings Change messages (e.g. WM_WININICHANGE or WM_SETTINGCHANGE). If multiple messages are sent while My-T-Pen is initializing, the above error could occur. The update handles this situation.
• This typically only could occur when the system and drivers are initializing, and when certain drivers may be broadcasting these messages quickly. More robust drivers should only send one message once all settings changes are complete - you may also want to make sure you have the latest drivers for your hardware.

Original ID: PU225163

Update PanelWatch with 1.78 version

• Download PW178.ZIP (40K) (MD5: 0D6488E66817E1129332E4EDB1FCB1B5), follow instructions below.
• Instructions:
• Download ZIP, move / copy to My-T-Pen install folder (default \WINDOWS\MYTPEN)
• Verify the Tablet PC Input Panel interface is not enabled - From My-T-Pen Menu, select Advanced Features - if Tablet PC Input Panel selected (checkmark), select to disable the existing interface (no check mark)
• Unzip / Overwrite existing PNLWATCH.EXE & PWLIB.DLL from Updates (178) release
• Re-enable Tablet PC Input Panel interface - From My-T-Pen Menu, select Advanced Features | Tablet PC Input Panel
• Notes:
• PanelWatch is a utility that monitors the default Tablet PC interface and integrates My-T-Pen as a replacement for the Input Panel. This is ideal for situations where the capabilities of My-T-Pen are required
• Operation notes (TIP = Tablet PC Input Panel):
• My-T-Pen should be set to minimize as a button. The other minimize settings will work, but operation is not as smooth
• My-T-Pen should be dismissed by minimizing, or using the Exit button (there is no automatic dismissal)
• TIP Gesture will work, but not if dismissed by the TIP button on the task bar
• Positioning will be better if one of the two methods is used exclusively - e.g. the floating button (undocked state) method, or the TIP button (docked state) method
• Note that this will also work with Build-A-Board Layouts, but the PanelWatch utility must be run separately. Note that the manual approach will also work for both original & Build-A-Board layouts. Also, the Advanced Features | Tablet PC Input Panel option places a shortcut in the StartUp group for All Users, so it is automatically available. If using a Build-A-Board layout, and want this enabled at Startup, you will manually have to place the PanelWatch shortcut into the StartUp group for All Users (or the particular user/users)
• Run PanelWatch (PNLWATCH.EXE) directly to enable the Tablet PC Input Panel interface - while running, it will manage the interface. If you run PNLWATCH.EXE while it is already running, it will add an icon to the system tray (by the clock). From this icon, you can open a menu to Close PanelWatch
• Note that the Enabled Menu feature only affects certain aspects of PanelWatch. If PanelWatch is running, it is enabled. To disable it, it must be closed (i.e the process must not be running at all)
• To return to the default TIP, you must disable PanelWatch. This can be done from the My-T-Pen menu, or by running PanelWatch a second time (i.e while PanelWatch is already running), then clicking on the tray icon, and selecting close. My-T-Pen can be used while using default TIP, but the 2 windows should not overlap
• IMPORTANT: If applying this update, also refer to this update.

Original ID: PU225164

Set Sound=1 in MYTPEN.INI file

• Instructions:
• Go into My-T-Pen Setup | Configuration | Special Options | Click on Edit My-T-Pen Initialization file
• In [Configuration] Section, change Sound=0 to Sound=1
• Save file, exit Setup
• Refer to Advanced User Information for more details about Sound options

Original ID: PU225165

Set Sound=1 in MYTPEN.INI file, use IMGSOUND.EXE version 1.78

• Note: The IMGSOUND.EXE utility announces that "Text to Speech is Available" if it senses the Windows Speech subsystem (this may be annoying)
• Download IMGSOUND.178 (IMGSOUND.EXE) (56KB) (MD5: 3D5F8D05BBC0E43945D1DB90272C449B), follow instructions below.
• Instructions:
• Make sure My-T-Pen is closed
• Go into My-T-Pen Setup | Configuration | Special Options | Click on Edit My-T-Pen Initialization file
• In [Configuration] Section, change Sound=0 to Sound=1
• In [Configuration] Section, Add entry (line) NoAnnounce=1
• Save file, exit Setup
• Using Windows Explorer or Command Prompt (Start Menu | Run | CMD), change to Installation folder (e.g. \WINDOWS\MYTPEN or \WINNT\MYTPEN)
• Rename IMGSOUND.EXE to IMGSOUND.177
• Copy downloaded IMGSOUND.178 file to this folder
• Copy IMGSOUND.178 to IMGSOUND.EXE
• Verify NoAnnounce=1 in MYTPEN.INI
• Refer to Advanced User Information for more details about Sound options

Original ID: PU225166

Add ToolTips window to Menu Class entries in MYTPEN.INI

• Notes:
• If there are pop up announcements (e.g. Windows not activated, network connections not available, anti-virus warnings, etc.), this seems to be more noticeable
• If you find the button hops onto tooltip windows, then you may also want to add this setting
• Instructions:
• Make sure My-T-Pen is closed
• Go into My-T-Pen Setup | Configuration | Special Options | Click on Edit My-T-Pen Initialization file
• Find the section [MenuClasses] (near bottom)
• Add next logical entry (e.g. if MyTClass0003, create line with MyTClass0004)
• Assuming last line is MyTClass0003=DV2ControlHost, add line MyTClass0004=tooltips_class32
• Save file, exit Setup

Original ID: PU225167

All IMG Logon Module support issues are handled in IMG Logon Technical Support
Original ID: PU225182

Download Patch PATCHMTP.ZIP (Available 11/9/2001) - This file contains an updated My-T-Pen Executable, and all 47 KMF files.

• Download PATCHMTP.ZIP (383K) (MD5: 3586AEA41D91F22F771CD7D5DD79ED1D), Unzip and replace 1.70 files (You may want to rename MYTPEN.EXE MYTPEN.170 prior to unzipping patch).

Patch Notes:

Brought to our attention by customer using command.com (NOT CMD.EXE) in Windows 2000 - we anticipate this affects a very small percentage of customers

Change mainly affects "extended" keystroke attribute to required keys on edit & numeric panels

Virtual keys in Windows & for Windows Apps are not affected

Very few apps watch scan codes, so we expect this will only affect older applications & DOS applications

Run KeyWatch in KEYBOARD folder with Developer's Kit installed to view virtual key & scan codes

One interesting feature that is available with patch - add EnableMouseScroll=1 to the [Configuration] section of INI file, and this will enable automatic scrolling when cursor is held at edge of screen when keyboard is larger than screen display

Original ID: PU225183

Update My-T-Pen executable (MYTPEN.EXE) to 1.77B.

• Download MTP177BT.ZIP (304K) (md5: 4E6D29DB1BE76162EC3E8E8392A30DD8), follow instructions below.
• Instructions:
• Download ZIP, move / copy to My-T-Pen install folder (default \WINDOWS\MYTPEN or \WINNT\MYTPEN)
• Make sure My-T-Pen is not running.
• With Windows Explorer, go to install folder, find MYTPEN.EXE, rename to MYTPEN.177
• Find LICENSE.EXE, rename to LICENSE.177
• Unzip MTP177BT.ZIP - expands to MYTPEN.EXE 1.77B version/LICENSE.EXE
• For 1.77 Versions only!
• Notes:
• This is the 1.77B update along with a license change to allow single license (console only) licensing for a Windows Server
• For details on the 1.77B updates, see ID: PU1805120249, 1.77B update for My-T-Pen

Resolution: Update MTS2.EXE to version 2.17 (2.15 included in 1.77 releases)

• IMPORTANT: This is only a direct replacement to the 1.77 run-time component MTS2.EXE. This may not be used in in any other circumstance!
• File provided as ZIPped EXE
• Instructions: The Logon Utilities should be disabled to perform this update. If they are enabled, you must run the My-T-Pen Logon Utilities | Setup/Configure Logon Utility and clear the Enable Onscreen Keyboard Logon, then restart your system. In Windows Explorer or command prompt, get to \WINDOWS\MYTPEN (or \WINNT\MYTPEN) folder, then rename existing MTS2.EXE to MTS2.215. Copy downloaded file into folder (unzip as necessary).
• Re-Enable the Logon utilities & restart your system.)
• Download MTS2.EXE 2.17 as MTS2_217.ZIP 12/7/2006 (23k) (MD5: 63DC4EA5CB2E3453897D844F268DB05B) (unzips as MTS2.EXE)
• Technical Notes
• Tablet PC 2005 Notes:In order to correctly operate, a registry change is also required: At the key [HKEY_LOCAL_MACHINE\SOFTWARE\Innovation Management Group\My-T-Soft\Logon], the TabletPC entry needs to be: Tablet_Login_Keyboard_Window
• Download Registry Update for Tablet PC 2005 and MTS2.EXE 2.17 as MTS2TPC.REG 2/19/2007 (1k) This registry update can be applied by running it directly, or opening the context menu (right-click) and selecting Merge.
• This is a maintenance update / patch based on technical support issues and customer requests.
• File tagged as 2.17.0.0.
• If you do not experience any of the above listed problems, there is no need for this update.

We are aware of the issue you are referring to, and I believe much depends on the IME (Input Method Editor) in use (e.g. the keyboard layout / IME selected in Windows Control Panel). The IME is the actual layer that assembles the Korean characters based on the keyboard input - as our software tries to emulate the physical keyboard, the scan codes & keystrokes generated should match what would be generated from a physical keyboard. At the IME layer, the characters are built for the actual application.

Because of the sheer number of layouts we have, we primarily focus on the basic operation the software provides - does it display the correct symbol on the layout, does it generate the same keystroke/scancode as the physical keyboard. The software does NOT automatically synchronize the keyboard layout selected with the current input locale for an application. By design, this is supposed to be determined by the user. (Note that there is a KeyboardSync utility in the Developer's Kit that can accomplish this, if desired.)

The complex Korean characters can be assembled in WordPad in Windows XP SP2 (US Version, with east Asian characters added) when the correct IME settings are selected from within the Korean keyboard layout options within Windows. Also, you can compare the operation of the physical keyboard vs. our software in a standard application such as WordPad.

Add the following 2 class lines to the INI file (My-T-Pen Setup | Configuration | Special Options | Edit My-T-Pen Initialization File), in the [MenuClasses] section, add:
MyTClass0004=Tablet_Tip_Dockable_Window
MyTClass0005=IPTip_Main_Window
(or add the correct sequence numbers based on the existing list).

In 1.78 Release 2, you can also add the class lines to the [StayBehindClasses] section.

When making changes in this area, be sure My-T-Pen is closed, update the INI, close Setup, then restart the software.

Some systems have a video subsystem that causes painting delays when the 3D keys are used - this is most noticeable during the Caps lock repaint. Here are some options:

• Turn off the 3D display - Go into My-T-Pen Setup | Configuration, and clear the checkbox for "Display 3D Keys"
• -or-
• Make sure you have the most up-to-date driver for your video adapter
• Try a different resolution and/or color depth (I.e. 16-bit/24-bit/32-bit), etc. Certain combinations may work better because of hardware & driver issues.

The macro / key action would be: [Ctrl-Down]s[Ctrl-Up] - this sends the control key down, then the s down, s up, and finally control up - this is the sequence required for a "control" (or Alt) key sequence.
Original ID: PU253711

• ELO TouchSystems (95/98/Me/NT) - "Track Pointing Device Input at All Times" MUST be checked on to operate with ELO drivers
• eTurboWare Touchscreen drivers - "Track Pointing Device Input at All Times" MUST be checked on AND the "Button" Mode must be selected for their driver (NOT Desktop Mode)

Original ID: PU225145

Resolution: Update BABTC.EXE to version 2.11

This only affects a small number of systems - see technical notes below.

Since 2005, this update has been rolled into the available 2.10 versions.

• File provided as EXE or as ZIPped EXE
• Instructions: Make sure Build-A-Board is closed. In Windows Explorer or command prompt, get to \Program Files\Build-A-Board\Bin folder, then rename existing BABTC.EXE to BABTC.210. Copy downloaded file into folder.
• Download Build-A-Board Text Compiler as BABTC.EXE 6/4/2003 (49k) (MD5: DD9456D9ADE005EF4DC1FBC3FA9B0CEB)
• Download Build-A-Board Text Compiler as BABTC211.ZIP 6/4/2003 (17k) (MD5: E71548D0EDBC1C7556EBDC2915D574B6) (unzips as BABTC.EXE)
• Technical Notes
• This update affects a buffer size issue in a Win32 API call, which worked correctly on most versions of Windows, but not all & depended on video driver, font, resolution, and possibly other factors.
• File tagged as 2.10.0.0 for compatibility with 2.10 version, but File Version / Product Version in Version Info section indicate 2.11.
• If you do not experience any of the above listed problems, there is no need for this update.
• 3 changes include File API calls, buffer size issue, and Word wrap setting for text buffer.

Original ID: PU225146

Resolution: Update MYTSOFT.EXE to version 2.16

IMPORTANT: This is only a direct replacement to the Build-A-Board run-time component MYTSOFT.EXE. This may not be used in Windows CE, as MTS2.EXE, or MYTSOFT2.EXE!

• File provided as ZIPped EXE
• Instructions: Make sure Build-A-Board is closed. In Windows Explorer or command prompt, get to \Program Files\Build-A-Board\Bin\MSWIN folder, then rename existing MYTSOFT.EXE to MYTSOFT.210. Copy downloaded file into folder (extract if necessary). Also do the same for \Program Files\Build-A-Board\Bin\TEST folder, rename existing MYTSOFT.EXE to MYTSOFT.210. Copy downloaded file into folder (extract if necessary).
• Rebuild any projects to have update take affect, or copy MYTSOFT.EXE directly onto end-user run-time system (e.g. rename existing MYTSOFT.EXE to MYTSOFT.210, then copy in 2.16 version of MYTSOFT.EXE)
• Download My-T-Soft 2.16 as M216W32.ZIP 9/28/2004 (23k) (MD5: 916C8f87F4925CE52B10BCE28379116B) (unzips as MYTSOFT.EXE)
• Download SeeThru for My-T-Soft 2.16 as STHRU216.ZIP 9/28/2004 (14k) (MD5: 5D08ACF5F17DCE9E39D3CB47799D778D) (unzips as SEETHRU.EXE)
• Technical Notes
• This is a maintenance update / patch based on technical support issues and customer requests.
• Files tagged as 2.16.0.0, but licensing is the same as 2.10 (e.g. MTS210?????? serial numbers).
• Transparency
• To make My-T-Soft run-time transparent, on end-user system run SeeThru.exe with My-T-Soft running, Enable Transparency, and slide to transparency level.
• The settings are in the registry at HKCU\Software\Innovation Mangement Group\Build-A-Board. String Values: Transparency=1 for Enabled, Transparency=0 for Disabled. When Enabled, TransparencyLevel=??? - Range from 0 (completely transparent) to 255 (opaque).
• If you do not experience any of the above listed problems, there is no need for this update.

Original ID: PU225147

Character keys do not generate characters in application
I need support for a different processor
My application is topmost and above the My-T-Soft window
I need an "L" layout or a framed layout
I need the Alt combination keys for my application and wan't user control vs. pre-built macros

• Resolution: Update MYTSOFT.EXE to version 2.14 (or 2.17) - see below for supported processors
• Version 2.14 is compiled with Embedded Visual C++ 4.0, so more processors are supported. See Download notes below for important information for integrating with Build-A-Board 2.10!
• Some OEMs do not include a full keyboard driver, so not all keyboard events can not be translated into characters. Also issues with available characters on device. Version 2.14 now supports full virtual operation to accommodate systems without physical keyboard support - CHARMAP.KMF file is required, and toggles operation mode when included with MYTSOFT.EXE - if present, "soft" or "virtual" keystrokes are used rather than emulating physical keyboard events. This is for use in Windows CE ONLY!
• Download My-T-Soft CE 2.14 for ARM V4 M214AR4.EXE 11/26/2002 (69k) (MD5: D892C3EC54048AF51C24CFB4EB7D150B)
• Download My-T-Soft CE 2.14 for ARM V4I M214AR4I.EXE 11/26/2002 (69k) (MD5: A9AA2E66E503C20A28A6C71508E8ED5C)
• Download My-T-Soft CE 2.14 for ARM V4T M214AR4T.EXE 11/26/2002 (56k) (MD5: 195C86967F01486CA3DD08238E932063)
• Download My-T-Soft CE 2.14 for MIPS 16 M214MI16.EXE 11/26/2002 (57k) (MD5: 65239BF2B070EF178057786964925F86)
• Download My-T-Soft CE 2.14 for MIPS II M214MIII.EXE 11/26/2002 (71k) (MD5: A1B349B7A49F7EFDBBF98336E7C22FD9)
• Download My-T-Soft CE 2.14 for MIPS IV M214MIIV.EXE 11/26/2002 (80k) (MD5: B56964DEA1576DC98B6ADD85289243B8 )
• Download My-T-Soft CE 2.14 for SH3 M214SH3.EXE 11/26/2002 (56k) (MD5: FD124CA2CBB434585D7040AF8A3ED4C3)
• Download My-T-Soft CE 2.14 for SH4 M214SH4.EXE 11/26/2002 (56k) (MD5: 68B436E40D8E9007DC4045232C43C1BC)
• Download My-T-Soft CE 2.14 for X86 M214X86.EXE 11/26/2002 (46k) (MD5: 6763F6F40976FA0186BCDC0210E64A7B)
• Download My-T-Soft CE 2.14 for X86 WinCE3 M214X863.EXE 11/26/2002 (46k) (MD5: 6010F0577DE08A0583721A2A178E7143)
• Download and Note location on system where downloaded file is saved
• The next release of Build-A-Board will have a flexible way of adding targets. Currently, you will need to "take-over" an existing configuration (MIPS, ARM, SH3, SH4) and use this for your target - the only real difference is the MYTSOFT.EXE executable file - it must be compatible with run-time processor (data / lookup files are compatible across all CE platforms).
• "Windows CE - WCE SH4 - 32 bit" used as an example, folder is Program Files\Build-A-Board\Bin\WCE_SH4
• Using Windows Explorer, Open Program Files\Build-A-Board\Bin\WCE_SH4
• Rename the existing MYTSOFT.EXE to MYTSOFT.210
• Copy downloaded from download location into this folder (\Program Files\Build-A-Board\Bin\WCE_SH4)
• Rename downloaded file name (e.g. M214X86.EXE to MYTSOFT.EXE)
• In Build-A-Board, select Target System as "Windows CE - WCE SH4 - 32 bit"
• Download CHARMAP.KMF 11/26/2002 (6k) (MD5: F6FE33891B9835F8B2EB33F6DD0DC516)
• Download CHARMAP.ZIP (Zipped CHARMAP.KMF) 11/26/2002 (1k) (MD5: 082466209E64D9DB520A81F38D657783)
• Download and Note location on system where downloaded file is saved
• Using Windows Explorer, Open Program Files\Build-A-Board\Bin\WCE_??? where the correct WCE_ platform is selected
• Copy CHARMAP.KMF from download location into this folder (\Program Files\Build-A-Board\Bin\WCE_???)
• IMPORTANT: If this file is present with MYTSOFT.EXE on the CE device, My-T-Soft will operate in a completely different mode! This should only be used when the OEM has not included support for the physical keyboard.
• By default, all the files in the folder (\Program Files\Build-A-Board\Bin\WCE_???) will be copied into the Synchronized folder. By placing CHARMAP.KMF in the BIN\WCE_??? folder with the 2.14 MYTSOFT.EXE for the correct processor, the file will automatically be transferred to the CE device, and the "mode" of My-T-Soft CE will be changed. Delete the file from the CE device to observe standard operation, and/or remove it from the BIN\WCE_??? folder to disable its affect on My-T-Soft CE.
• After replacing file(s), open your project(s), and rebuild to force re-sync with your CE unit.

2.17 Notes
Please refer to the above regarding the replacement/updating of the MYTSOFT.EXE appropriate for your system. For the following processors, you can download the 2.17 version, which includes the following options:

• Standard - use this unless the other options apply to your situation
• AllowMultipleLayouts - this option (separate build, separate EXEs), will allow you to run multiple processes and show multiple layouts. It is recommended you use duplicate folders, with the only difference being the KEYBOARD.KBF layout file for each layout you need. Customization via Build-A-Board is a requirement to work with layouts like this.
• ForceTopmost - this option (separate build, separate EXEs) forces the topmost setting of the keyboard window. See the README.TXT in the zip for other notes.
• AltToggle - this option (separate build, separate EXEs) adds latching capability to the Alt key for applications in Windows CE that use the Alt key. See the README.TXT in the zip for other notes.

The following processors are supported with the 2.17 versions

• ARMV4
• ARMV4I
• MIPSII
• MIPSIV
• SH3
• SH4
• x86

• Download My-T-Soft CE 2.17 as mtsce_217.zip (700KB) (MD5: 123A1D4BD5554FBB68527B60A7DD0434)

Note: If your processor is supported, the 2.17 is preferred to the 2.14 version

Original ID: PU225148

• Resolution: Use TYPEFILE.EXE and CMD:EXEC= to generate macro from file
• TypeFile will read a macro file, and process up to 2000 characters. By Using CMD:EXEC for Key Action, effective result will be the same as a normal Key Action keystroke macro.
• Download TYPEFILE.EXE 5/11/2009 (45k) (MD5: 66CB31F8CB435222F4A61E32BD0D9668) Only for Win32 Targets! (95 thru XP)
• Download and Note location on system where downloaded file is saved
• Using Windows Explorer, Open Program Files\Build-A-Board\Bin\Test
• Copy TYPEFILE.EXE into Program Files\Build-A-Board\Bin\Test Folder
• Using Windows Explorer, Open Program Files\Build-A-Board\Bin\MSWIN
• Also Copy TYPEFILE.EXE into Program Files\Build-A-Board\Bin\MSWIN folder
• After adding file, open your project, and rebuild to update TARGET folders.
• Using TypeFile:
• There are 2 key issues that must be addressed - 1) saving a macro in a file, and 2) using a shortcut with a command line as the EXEC= entry.
• 1-A) The easiest way to save a keystroke macro file is to use the Build-A-Board Macro Builder dialog - to get to this, create a temporary key (or use a temporary project). Hover over the key with the mouse cursor, then right-click, and open the properties. Find the Key Action entry, and click on the right-hand button (...) to open the dialog.
• 1-B) Build your macro as required, then click on Save.
• 1-C) The Save function will save files as .KMF files (Keyboard Macro File) - you should browse to the \Program Files\Build-A-Board\Target\[Your Project Name]\MSWIN folder & enter a name to save, e.g. MyMacro[Enter] The file saved will be MyMacro.kmf.
• 1-D) If you want to test with this from within the Builder, also save (or copy the saved file) to \Program Files\Build-A-Board\Target\[Your Project Name]
• 1-E) You can also open, edit, and save any Macro file from within the Build-A-Board Macro Builder dialog - just follow the steps above, but click Open, then browse to where you have saved the file. Save the file in the MSWIN folder under the project folder, and also remember to save (or copy) to Project folder (which is the test folder) if you want to test from within the Builder.
• 2-A) To specify the file name to TypeFile.exe, you must use a shortcut - You CANNOT use a command line within the CMD:EXEC function!!
• 2-B) To create a shortcut, use Windows Explorer and browse to the \Program Files\Build-A-Board\Target\[Your Project Name]\MSWIN folder
• 2-C) Right-click on TYPEFILE.EXE and select Create Shortcut - by default, the shortcut will be called Shortcut to TYPEFILE.exe
• 2-D) Rename the shortcut to something useful, e.g. TypeThis (or MyMacro1, Macro02, etc.)
• 2-E) Modify the shortcut to specify the macro file name that TypeFile will type - right-click on the shortcut, select Properties, and in the Target, enter the name of the Macro File, e.g. ...TYPEFILE.exe MyMacro
• 2-F) Now (in the project that needs this extra long macro), select the key that will type this extra long macro, right-click, and go to properties, and enter for Key Action: [CMD:EXEC=TypeThis] - then click OK. IMPORTANT NOTE: Shortcuts have a file extension of .lnk, and this is usually hidden in Explorer. In most cases, you will not need to specify this, but it can be a source of confusion - Windows Explorer WILL NOT show you the ACTUAL Operating System file name! You can use the Command prompt if necessary.
• Other Notes:
• The Key Action with CMD:EXEC will be compiled and be part of the project KBF file (e.g. KEYBOARD.KBF), but the files TYPEFILE.EXE, the keystroke macro files, and any shortcuts created are not part of the source files - be sure to save / backup these files. Suggestion: You can manually copy them into the Source folder for the project prior to Closing the project.
• The shortcut name shown in Windows Explorer will have the .lnk extension, but this is not necessary to specify with the CMD:EXEC command in Build-A-Board.
• TYPEFILE.EXE will look in the same folder it is running from for the file name specified in the command line. If the file specified does not have an extension, it will add the .KMF extension. If you include a path, it will only look for the file in the specified location (i.e. it will not look in the folder where it is located).
• If you experience any difficulties, break each action into pieces - to test with TypeFile.exe, My-T-Soft must be running, but you can run the sample (i.e. Start Menu | Programs | Build-A-Board | My-T-Soft), and minimize it, then test with TypeFile.exe. The macro file is just a text file - use Notepad, and enter a few characters, then save the file as test.kmf (i.e. ANSI, NOT Unicode). Also, you may want to follow the above steps in a new project, prior to trying to integrate into an existing project.
• You may also specify the macro on the command line (effectively about 128 character limit, although this could vary). This approach is primarly for external manipulation by an application, not for use within Build-A-Board. If using words (vs. commands), be sure a file name does not exist with the macro you use - the first check is to see if a file name is specified on the command line.

Original ID: PU225149

• Problem: Trying to Pause macro while typing, or need other capabilities
• Resolution: Replace MACROBAT.EXE with 2.16 version
• Download MacroBat.EXE 4/11/2005 (56k) (MD5: 21C066193E5D558A2EC100600DE72BF9) Only for Win32 Targets! (95 thru XP)
• Download and Note location on system where downloaded file is saved
• Using Windows Explorer, Open Program Files\Build-A-Board\Bin\Test
• Rename MACROBAT.EXE to MACROBAT.210
• Copy downloaded MacroBat.EXE into Program Files\Build-A-Board\Bin\Test Folder
• Using Windows Explorer, Open Program Files\Build-A-Board\Bin\MSWIN
• Rename MACROBAT.EXE to MACROBAT.210
• Also Copy MACROBAT.EXE into Program Files\Build-A-Board\Bin\MSWIN folder
• After adding file, open your project, and rebuild to update TARGET folders.
• Usage Notes:
• The 2.16 supports the following commands (Bold is macro entry required in Key Action, plain text is description)...
• [Mouse:LCLICK]
• Generates a Mouse Left Click (Left-button down, left-button up) (at the current location of the mouse cursor)
• [Mouse:LDBLCLK]
• Generates a Mouse Left Double Click (Left-button down, left-button up, Left-button down, left-button up) (at the current location of the mouse cursor)
• [Mouse:RCLICK]
• Generates a Mouse Right Click (Right-button down, right-button up) (at the current location of the mouse cursor)
• [Mouse:RDBLCLK]
• Generates a Mouse Right Double Click (Right-button down, right-button up, Right-button down, right-button up) (at the current location of the mouse cursor)
• [Mouse:CHORDCLICK]
• Generates a Mouse Left & Right Click (Left-button down, Right-button down, right-button up, left-button up) (at the current location of the mouse cursor)
• [Mouse:MCLICK]
• Generates a Mouse Middle Click (Middle-button down, middle-button up) (at the current location of the mouse cursor)
• [Mouse:MDBLCLK]
• Generates a Mouse Middle Double Click (Middle-button down, middle-button up, Middle-button down, middle-button up) (at the current location of the mouse cursor)
• [Mouse:LDOWN]
• Generates a Mouse Left Button Down event (Left-button down) (at the current location of the mouse cursor)
• [Mouse:LUP]
• Generates a Mouse Left Button Up event (Left-button up) (at the current location of the mouse cursor)
• [Mouse:MDOWN]
• Generates a Mouse Middle Button Down event (Middle-button down) (at the current location of the mouse cursor)
• [Mouse:MUP]
• Generates a Mouse Middle Button Up event (Middle-button up) (at the current location of the mouse cursor)
• [Mouse:RDOWN]
• Generates a Right Middle Button Down event (Right-button down) (at the current location of the mouse cursor)
• [Mouse:RUP]
• Generates a Right Middle Button Up event (Right-button up) (at the current location of the mouse cursor)
• [Mouse:WDOWN]
• Generates a Wheel Down event (The Wheel Down/Up use one "delta" for each "entry")
• [Mouse:WUP]
• Generates a Wheel Up event (The Wheel Down/Up use one "delta" for each "entry")
• [Mouse:X1DOWN]
• Generates a Mouse XButton1 Down event (XButton1-button down) (at the current location of the mouse cursor)
  (X buttons require Win 2000 or higher)
• [Mouse:X1UP]
• Generates a Mouse XButton1 Up event (XButton1-button up) (at the current location of the mouse cursor)
  (X buttons require Win 2000 or higher)
• [Mouse:X2DOWN]
• Generates a Mouse XButton2 Down event (XButton2-button down) (at the current location of the mouse cursor)
  (X buttons require Win 2000 or higher)
• [Mouse:X2UP]
• Generates a Mouse XButton2 Up event (XButton2-button up) (at the current location of the mouse cursor)
  (X buttons require Win 2000 or higher)
• [Mouse:X1CLICK]
• Generates a Mouse XButton1 Click (XButton1-button down, XButton1-button up) (at the current location of the mouse cursor)
  (X buttons require Win 2000 or higher)
• [Mouse:X2CLICK]
• Generates a Mouse XButton2 Click (XButton2-button down, XButton2-button up) (at the current location of the mouse cursor)
  (X buttons require Win 2000 or higher)
• [Mouse:MOVE=x,y]
• (The move command uses the = (equal sign) character and the , (comma) character to separate the x and y values. Internally, the atoi call is used to covert the text to an integer value. There should be no spaces in this (or any) command. Some examples:
  [Mouse:MOVE=0,0] (top left)
  [Mouse:MOVE=1000,344] (far right, center)
  [Mouse:MOVE=25,760] (e.g. Start menu)
  
• [Sleep:n]
• (n in milliseconds) - calls API Sleep() call
  Examples:
  [Sleep:1000] (sleep 1 second)
  [Sleep:5500] (Sleep 5-1/2 seconds)
  

Original ID: PU225150

• Resolution: Replace MYTSOFT.EXE for these platforms with Downloads Available here
• A compiler issue caused these EXE files to be incorrect for these platforms. The correct versions are available here.
• Download MTSSH3.EXE 8/6/2002 (49k) (MD5: 8C4EFEAD794A028437D7D7E777138964)
• Download and Note location on system where downloaded file is saved
• Using Windows Explorer, Open Program Files\Build-A-Board\Bin\WCE_SH3
• Delete the existing MYTSOFT.EXE
• Copy MTSSH3.EXE from download location into this folder (\Program Files\Build-A-Board\Bin\WCE_SH3)
• Rename MTSSH3.EXE to MYTSOFT.EXE
• Download MTSSH4.EXE 8/6/2002 (49k) (MD5: 0C58177BCBBAA6E756A2665A1817CE14)
• Download and Note location on system where downloaded file is saved
• Using Windows Explorer, Open Program Files\Build-A-Board\Bin\WCE_SH4
• Delete the existing MYTSOFT.EXE
• Copy MTSSH4.EXE from download location into this folder (\Program Files\Build-A-Board\Bin\WCE_SH4)
• Rename MTSSH4.EXE to MYTSOFT.EXE
• After replacing file, open your project, and rebuild to force re-sync with SH3/SH4 unit.

Original ID: PU225151

• Resolution: Replace MYTSOFT.EXE for this platform with Download Available here
• This processor requires the Handheld PC 2000 updates for CE Version 3.
• Download MTSX863.EXE 2/25/2003 (46k) (MD5: EE935D50766115D833A67435988AAA30)
• Download and Note location on system where downloaded file is saved
• The next release of Build-A-Board will have a flexible way of adding targets. Currently, you will need to "take-over" an existing configuration (MIPS, ARM, SH3, SH4) and use this for your target - the only real difference is the MYTSOFT.EXE executable file - it must be compatible with run-time processor (data / lookup files are compatible across all CE platforms).
• "Windows CE - WCE SH4 - 32 bit" used as an example, folder is Program Files\Build-A-Board\Bin\WCE_SH4
• Using Windows Explorer, Open Program Files\Build-A-Board\Bin\WCE_SH4
• Rename the existing MYTSOFT.EXE to MYTSOFT.210
• Copy downloaded from download location into this folder (\Program Files\Build-A-Board\Bin\WCE_SH4)
• Rename downloaded file name (e.g. MTSX863.EXE to MYTSOFT.EXE)
• In Build-A-Board, select Target System as "Windows CE - WCE SH4 - 32 bit"

Original ID: PU225152

• Resolution: Do not Open a Closed Project when an Open project is available - Opening a Closed project will overwrite current files, destroying whatever information may have been there...
• When you see a PROJECT.TXT (Open Project) and PROJECT.ZIP (Closed Project), ALWAYS open the PROJECT.TXT file (this is the current Open project)
• Get into the habit of Closing your projects (File Menu | Close) when you are through working on them - this will preserve disk space, and prevent this problem.
• The next update will add a warning when this situation occurs.

Original ID: PU225153

• Resolution: Review Virtual Key code generation options in Macrobat Notes (%%s???) or wait for a later release.
• We are aware of these issues, and most are documented in the help notes.
• As the first public release, this version met certain customer requirements. This version was released to address those needs.
• Watch for later releases with even more functionality as Build-A-Board begins to realize its potential...

Original ID: PU225154

• Problem: Working with Remote Desktop Connection, Shift-State acts inconsistent, or lowercase/uppercase characters not sent as expected (especially longer sequences of characters). Works fine in Terminal Server Client to the remote machine, or locally.
• Resolution: Replace MACROBAT.EXE with 2.17 version
• Download MacroBat.217 11/1/2006 (56k) (MD5: 09EFB9E1F726D413F20081332BE9840C) Only for Win32 Targets! (95 thru XP)
• Download and Note location on system where downloaded file is saved
• Using Windows Explorer, Open Program Files\Build-A-Board\Bin\Test
• Rename MACROBAT.EXE to MACROBAT.210
• Copy downloaded MacroBat.217 into Program Files\Build-A-Board\Bin\Test Folder
• Rename MacroBat.217 to MACROBAT.EXE
• Using Windows Explorer, Open Program Files\Build-A-Board\Bin\MSWIN
• Rename MACROBAT.EXE to MACROBAT.210
• Also Copy MACROBAT.217 into Program Files\Build-A-Board\Bin\MSWIN folder
• Rename MacroBat.217 to MACROBAT.EXE
• After adding file, open your project, and rebuild to update TARGET folders.
• Usage Notes:
• The 2.17 version adds on to the existing update to 2.16 - see MacroBat.exe 2.16 update.
• We recommend you only use this update only if you experience the problem indicated. Otherwise, the 2.16 version is preferred.
• Apparently the rapid generation of virtual keystrokes sometimes could cause a synchronization problem with the Remote Desktop Connection. This update inserts a 1 ms pause (Sleep) during the generation of the keystrokes, and this resolved this synchronization issue. Note that operation may be noticeably slower.
• This update also incorporates a BlockInput API call prior to the generation of virtual keystrokes.

• Verify the Screen resolution - if you have a relatively small board located towards the bottom or right it will not be visible if you move to a smaller screen resolution.
• The layout KBF contains the X and Y location, and it may be positioned off-screen on purpose, especially if the layout is integrated with an existing application using the Developer's Kit Utilities. You can use a Developer's Kit Utility like "MOVEWMTS.exe X:0 Y:0" to position the layout at the top left corner of the current screen.
• Build a Test layout in Build-A-Board and set the Top and Left settings to 0. To run this with MYTSOFT, run "MYTSOFT.EXE TEST.KBF"

This is resolved in The Magnifier 1.50 Release 3 - if necessary, refer to the update "The Magnifier maintenance update for 1.50 Release 2" from the Check for Updates option in the Help menu. Be sure to close The Magnifier prior to installing this update. Here is a quick guide to installing this update:

• From The Magnfiier Menu | Help | Check for Updates...
• Click on the Check for Product Updates
• (If on original 1.50, the option will be in the Recommended updates, but you need to be on Release 2 to apply this update)
• If on 1.50 Release 2, scroll down and select The Magnifier from the listed products
• In the available updates, select The Magnifier maintenance update for Release 2
• Click Next
• NOTE: The Magnifier will close when applying this update- you will need to restart it after updating.
• Click Next to download and Install update
• Click OK, the Finish

For manual updates, download, copy into Installation folder (/Program Files/The Magnifier), then run program (make sure The Magnifier is closed)
Download MAG1502.exe for Windows 2000/XP (172K) 3/17/2009 MD5: 3ADCC2B74BB935312EB4DA09D3DD86C6
Download MAG150V2.exe for Windows Vista (253K) 3/17/2009 MD5: 60A8B5551AA710D8BC9F40DBAF07508B

This updates The Magnifier.exe/MagnifierXP.exe in Vista, The Magnifier.exe in 2000/XP. This also adds MAGCTRL.EXE (Support Item IU2109120601)

Notes: The reference window setting was not checked in the show/hide action to determine if the window should be shown (so it was always shown). The Display Cursor option was properly saved, but the implementation in Vista is different than 2000/XP, so at startup the original creation of the window created the magnified cursor regardless of the saved setting. Menu handling is disabled when The Magnifier is hidden.

The Vista version of The Magnifier uses a built-in Magnification system provided in Vista. Because older applications may have issues runing in Vista, there are several options you may wish to try:

• Run the program as Administrator (e.g. right-click, and select Run as Administrator) This resolved the PowerPoint 2003 issue.
• Try running the program in a compatibility mode (for the OS version the program supports). Right-click on the program, go to properties, select Compatibility tab, and Run as… Then select the appropriate OS.
• It could be a video issue - under Control Panel | Appearance and Personalization | Personalization | Adjust Screen Resolution, you can change the color depth (lower from 32-bit to 24-bit or 16-bit), then retest. Because of the video usage required by running The Magnifier, lowering this will reduce the amount of video memory required in your system. Also, always be sure to check for video driver updates

In Windows 7, Microsoft changed the approach for the tray icons, so that by default, they won't be visible. When The Magnifier is in Full Screen mode, there are 2 options available to access the menu easily.
1. Configure the Tray Icon for The Magnifier to be shown. When hidden, there is an up-arrow type symbol (triangle pointing up) that will show "hidden" icons. When you click on this, you can customize the hidden icons, and you can change The Magnifier's icon from Show Notifications Only, to Show Icon and Notifications.
2. While using The Magnifier, toggle out of full screen mode (Alt-Z), then right-click on The Magnifier window to access the menu. Once you have configured as desired, return to Full Screen mode (Alt-Z). You can also use the Toolbar to toggle in and out of the Full Screen mode. When The Magnifier is in the window mode, you can access the menu with a right-click. You can also return to Full Screen by double-clicking on the windowed Magnifier.

Here are several items that can make the Operator Security option even more secure.

• Limit the panels available to the user - in most cases, the Alpha/Keyboard panel will be all that is required.
• Be sure to make sure keys such as Alt & possibly Ctrl, and perhaps function keys are hidden using Show & Hide keys. If the keys are not necessary for normal usage, the less available to the user, the better/safer. (My-T-Soft Setup | Configuration | Show & Hide keys)
• Set the Right-Mouse button action to "Ignore button press" or "Move" (or other benign action) away from the default context menu. (My-T-Soft Setup | Mouse Buttons)
• Once configured, delete the MTSSETUP.EXE/MTSTUTOR.EXE, etc. from the installation folder - refer to the manual for Files / File Notes, etc. http://www.my-t-soft.com/mytsoft/guide/html/filesandinstallationinformation.html for other files that can be removed. But by removing the MTSSETUP.EXE, it simply prevents any possible access to configuration settings via the user.
• Refer to the ConfigPath setting in the Initialization file - ConfigPath=0 and permissions (see below) is most secure. http://www.my-t-soft.com/mytsoft/guide/html/mytsoftini.html
• Make KEYBOARD.KBF/MYTSOFT.INI files Read-only (limited permission for actual user / owned by Administrator), and set ReadOnlyOK=1 in the INI - this prevents the user from modifying any keyboard setting directly or indirectly.
• Be sure actual user that is logged on & using system is a limited user

There are two configuration files that need to be copied. The MYTTOUCH.INI is one, and the KEYBOARD.KBF is the other. The INI file contains most of the setup configuration options, while the KBF file contains the layout, size, panels, etc.
If the logon utilities are involved, certain settings are in the registry. If this is an issue, it is probably easiest to duplicate the configuration in the dialog. Otherwise, you can look at HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\WinLogon and HKEY_LOCAL_MACHINE\SOFTWARE\Innovation Management Group\My-T-Soft.
Original ID: QA253206

This is an unfortunate result of the test vs. deployment issue that we will be addressing in future releases of Build-A-Board. In order for the NKBF command to work, the KBF file must be in the same folder as MYTSOFT.EXE. When you build a layout referencing another layout, and test (F10) within Build-A-Board, there is absolutely nothing that Build-A-Board will do to find or resolve or link multiple projects together - you must do this manually. For example, if you are working with Project1, and add a key, use the NKBF command, and try to open Project2.KBF, you will need to do the following:
Create and Build the Project2, and then with Windows explorer copy the Project2.KBF from the \Program Files\Build-A-Board\Target\Project2 folder into the \Program Files\Build-A-Board\Target\Project1 folder. Now when you build & test Project1, it will be able to find and load the Project2.KBF file. For deployment (assuming Project1 is the main project), you will also want to copy the Project2.KBF (and any other referenced KBF files) into the MSWIN (or other target) folders.
We have already made plans to automatically update all 2.10 customers to 2.20 when it becomes available, but that will not be until next year some time. You may want to register at http://www.build-a-board.com/register in order to ensure that you get this free upgrade.
Original ID: QA253103

It is highly recommended that you contact your computer manufacturer (or the manufacturer of the video adapter) and attempt to get the latest drivers for the hardware directly from them and follow their instructions. The following information is for reference and for comparison testing.

( 1) Open the Start Menu | Settings | Control Panel. Select the Display icon.
( 2) Click on the Settings Tab. Select Adapter, then Change.
( 3) When prompted, select the "Display a list of all the drivers..." instead of "Search for a better driver..."
( 4) Select the "Show all hardware" option.
( 5) At the top of the Manufacturer's list, select the "(Standard display types)"
( 6) Select the Standard VGA or Super VGA option - you may wish to try several of these if the problem persists.
( 7) Note: You may need your original Windows CD.
( 8) Apply and restart your system if prompted.

Original ID: QB208367

( 1) If already in Windows, select Start Menu | Shut Down | Shut down. When safe to power down, turn off PC.
( 2) Turn on Power.
( 3) During System start up, you will see various displays (depending on system). When you see the "Starting Windows ..." message, press the F8 function key. If this doesn't work for you, try this: Start the PC, then press the F8 key once a second until you see the menu. If you see a keyboard error from your system, then you will need to wait until any opening hardware splash screens or notification are finished before using the keyboard.
( 4) A menu will display - select "Safe Mode" - note: do not select the Safe Mode with network support.
( 5) In Safe Mode, things may appear differently and your screen resolution may change - test IMG's software and see if you can duplicate the problem.

Original ID: QB208368

Please refer to the help in the My-T-Soft Logon Utilities for details. As a quick overview, the layouts (small/medium/large Build-A-Board layouts) as all built from the same source, which is included in the LOGON folder under the My-T-Soft installation folder - the file KEYBOARD.ZIP contains the source files for Build-A-Board. Note the Build-A-Board tool is not part of the My-T-Soft package implicitly, but is available for an additional fee. Within Build-A-Board, you can essentially build or modify any existing provided layout to meet whatever size/positioning needs may be required for your project. Once the layout is satisfactory, it can be transferred to the LOGON folder (specifics in the Logon utilities help) for use during the logon phase.
Original ID: QB253109

No - if you note that when you close all the panels, this panel remains (our tool bar panel) - the original design forced some screen real estate so the user could access the software, and this is that panel. We added the custom logo / operator mode / disable minimize options to address integrator's needs to lock down the software for operator use. If you unzip LOGOS.ZIP in the install directory, you have the option of overlaying a logo.
Original ID: QB253602

The Operator mode prevents this option & other configuration options from occurring. See My-T-Soft Setup | Configuration | Special Options. Once enabled, the Operator mode locks out the operator of My-T-Soft from opening the menu, control panel, and the Macro builder. IMPORTANT: see the context help on the Special Options dialog for other notes.
Original ID: QB253720

The minimize as button does have some capabilities to be positioned (see My-T-Soft Help | User Guide | IV Other Information | Advanced user Notes, Button Position), but this does not sound like the solution you are searching for. Most high-level development environments enable Shell (or spawn, or CreateProcess, or WinExec, or Launch) capabilities, that can integrate with the Developer's Kit. For a quick overview, you can see some of the options in IMG's Developers Corner ("http://www.imgpresents.com/imgdev.htm") As a quick overview, using the Developer's Kit, one can completely control the keyboard so it can be positioned, sized, and the appropriate panels displayed as desired. When an OnEnter / OnExit Event scripting is supported in the host environment, the ability to bring up the keyboard for one field (at a specific location), then "hide" the keyboard, and then bring it up again (perhaps in a different configuration) are all accessible via the Developer's Kit. When you review the Developer's Kit material, if supported in the host environment, note that we always recommend you simply move the keyboard off-screen to "hide" it from the user, and use field events to "restore" the keyboard on-screen (at the desired size, layout, and position).
Original ID: QB251821

The 1.75 versions of My-T-Soft (or My-T-Touch/My-T-Pen) have a numeric keypad (or a Macro panel configured as a keypad) and can be saved in a configuration with just this one panel open. You can select the desired size and screen position, then save the settings & position so the software will open as configured. By placing a shortcut in the StartUp folder, you can accomplish the goal stated in your question. Note that you also can enable the Operator mode so the software can not be manipulated by the users. Furthermore, you can integrate with pieces of our developer's kit to control when the panel is available, or change its screen position, for example.
If you require more control over the display, you may wish to refer to our "Build-A-Board" product, which can provide for custom keypads that have even more flexibility when it comes to the visual display.
You can find demos of these products on our website at www.imgpresents.com.
Original ID: QB259110

The LowerCaseDisplay setting is only for the display of the keyboard characters. The details would be in help & advanced user notes, under the INI settings. This was added for our assistive technology versions, to sync with the way letters are taught in schools, and to help with the human cognitive processes for disabled individuals - it is in our commercial versions as a visual aid, but has no affect on what is typed. If you look at a physical keyboard, it has caps ALL the time. This is the way we initially implemented the key display on the virtual keyboards, later we added the option to sync with the Shift/Caps states - That is what LowerCaseDisplay=1 does.
If you want to force all uppercase, you can use the Caps Lock. If you are in control of the application, you can typically set a text box to uppercase within the development tool, or within the properties of the control.
Original ID: QB259139

Currently, the "Show & Hide keys" option in My-T-Soft Setup | Configuration allows you to disable keys by "hiding" them. At the moment, there is no user method available to move & size keys on the keyboard, although we do anticipate releasing a "Layout Modifier" that will enable this capability. Depending on the scope, we can do minor modifications for you, or sometimes we do full customizations for customers on a fee basis.
Original ID: QB259162

CrossScanner can be configured (CrossScanner Setup) to handle a mouse click (either Left or Right button), Joystick buttons, or the keyboard. To test your switch, you can position the mouse cursor, then use the switch & you should be able to generate a click. Note that if you are using "switch" software, or something that is required software-wise to make the switch work (rather than a standard mouse driver), then there might be a compatibility issue. You should be able to plug in a regular mouse & test CrossScanner - once it is working, you should be able to work with your switch.
Original ID: QB253136

Yes, the setting in Start Menu | Programs | OnScreen | OnScreen Setup | User Options | Operation Options | Auto-Arrange Windows should be Off (check mark cleared).
Original ID: QB253324

OnScreen has the Logon Utilities that are available in OnScreen Setup | Appearance | OnScreen Logon Utilities. This enables a module that can be used to replace the default logon in Windows, and allow operation by any pointing device to enter User name, Password, and Domain.
Original ID: QB253434

We have created a new "WCREMAP.EXE" - WordComplete REMAP program, and it should be implemented into OnScreen as follows:
Save (or copy) the WCREMAP.EXE into the \WINDOWS\ONSCREEN folder (\WINNT\ONSCREEN) - should be the same folder as ONSCREEN.EXE

1) Make sure the Advanced option is set under OnScreen Setup | User Options
2) Go into Appearance | Key Options
3) Refer to the BMP image sent, and adjust these instructions to meet your needs.
4) Select the appropriate function key for the 1st WordComplete button (Top to Bottom)
5) Click on Disable Keystroke (you do not want to send the function key keystroke - this will undoubtedly cause different problems in different situations)
6) Click on Launch Key Executable.
7) Browse and select the WCREMAP.EXE file (e.g. C:\WINDOWS\ONSCREEN\WCREMAP.EXE)
8) Add a command line for which button to trigger ( b:1) (This should now look very similar to the BMP (Key Example) image sent for reference)
9) Repeat steps 4-8 for the remaining word complete buttons (Hint: Copy the command line, then paste and adjust the b:1 to b:2, b:3, b:4, b:5 as necessary).
WCREMAP REQUIRES a command line, and it must be of the form: WCREMAP.EXE b:? or WCREMAP.EXE B:? where the ? is 1, 2, 3, 4, or 5. Any other command line will generate a sound, and WCREMAP will close, with no other action.
This is included in the Developer's Kit.
Original ID: QB253514

The default install of OnScreen does not allow the magnifier panel, but there is a setting called "WantATVersion=1" in the ONSCREEN.INI file located in the install directory that can be checked.

Another option to try is (Close OnScreen), then run OnScreen Setup (in the Advanced Mode), click on Appearance | Special Options | Return to Installation Defaults. Close OnScreen Setup & rerun OnScreen.
Original ID: QB253452

This requires the Operator Mode - See My-T-Touch Setup | Configuration | Special Options - lower left is Enable Operator mode, and when enabled, you can disable operator minimize. Note the Operator mode is a secure configuration that greatly limits what the operator can do with the software.
Original ID: QB253412

The button scales to the size of the caption bar (title bar) - you can modify this (and often touchscreen users make it larger) in Control Panel | Display | Appearance Tab, select Active Title bar and make its height larger.
Original ID: QB253505

My-T-Touch supports the Windows options available in the shortcut link. Meaning you could copy or move the desktop icon into the All Users, Start Menu, Programs, StartUp group, and then select under its properties to Run: Minimized (the default is a "Normal Window"). Whichever minimized option is set (My-T-Touch Setup | Configuration | Minimize to...), My-T-Touch will then open and appear minimized at start up.
To open the StartUp Group, and make these modifcations, you can perform the following steps:

• Right-click on the start menu button, and select Explore All Users (or Open All Users)
• Double-click (or Enter) on Programs, then Double-click (or Enter) on Startup. Now you will be looking in the All Users Startup Group folder - this is where the shortcut should be.
• Minimize the window, copy (or cut) the Desktop icon, and then re-open the All Users Startup folder, and paste the icon in this folder.
• Select the icon, then right-click | Properties (or Alt-Enter when highlighted)
• On the properties page, find the Run: option
• From the Run: drop-down list, It will be set at Normal - select Minimized. Apply, then restart
• Notes:
• The exact minimize option is controlled by the Minimize to… option in My-T-Touch Setup | Configuration
• If the system only has My-T-Touch in the specific users startup group, then you will need to refer to the user's folder, and follow the same procedure for the user's Startup Folder.

Original ID: QB253707

Not really - several issues:
1) The original design was for a software keyboard
2) You can enable the Operator Mode, and replace the "tool" bar buttons with a custom logo - see My-T-Touch Setup | Configuration | Special options
3) The next generation of the product, which provides full customization is called Build-A-Board
Original ID: QB253512

No - the current My-T-Touch can only display one instance of itself. Alternatively, a single instance of the program can be configured to allow fast toggling between two different appearances. We always recommend people install the developer's kit - Start Menu | Programs | My-T-Touch | Install Developer's Kit, review the manual / docs available, refer to the on-line notes (www.my-t-touch.com | Developer's Corner button at top), and there are hints & comments for getting started. To give you a very brief run-down, here is how it works:
Configure My-T-Touch to a desired configuration. Click on menu (middle button on tool bar), and select Settings | Save Current Settings, Position | Save Position. Close My-T-Touch.
Go into MYTTOUCH install folder, and rename the KEYBOARD.KBF to something useful, e.g. CONFIG1.KBF
Now repeat as necessary, saving CONFIG2.KBF, CONFIG3.KBF, etc.
With the Devkit util, the CPYCNMTS.EXE (e.g. Copy & Configure utility), you can specify which configuration you want to see, e.g. CPYCNMTS.EXE CONFIG3.KBF, and My-T-Touch will change on the fly. This can be illustrated quickly & easily with a windows command prompt, and the utilities from the DevKit folder (details in Developer's kit).
Original ID: QB253732

Joystick-To-Mouse will work with any joystick or game pad device that is seen as a joystick by Windows. If the device can be seen, calibrated, and tested successfully within the Joystick/Gaming Options / Game Controllers section on Windows Control Panel, it will work with Joystick-To-Device.
Original ID: QB253104

We have a separate program that can handle this interaction, called Panel Watch (PNLWATCH.EXE in the installation folder (same as MYTPEN.EXE)). For the Build-A-Board layouts it is not as tightly integrated as in the regular (original My-T-Pen). You may wish to run this after the keyboard is up and test the functionality.
Original ID: QB253125

The easiest way is to add to the StartUp group for All Users. Right click on the Start Menu button, and select Explore All Users. Drill down into Programs | StartUp - copy the My-T-Pen icon on the desktop and paste it into the All Users\Start Menu\Programs\StartUp folder. Now My-T-Pen will begin when any user on the machine logs in. A few other notes: By default, My-T-Pen always opens with the last saved settings / position. Configure My-T-Pen and position it where you want it, then click on the menu (Middle button on tool bar, or (default) right-click), select Current Settings | Save Current Settings and also Position | Save Position. You can also disable the opening splash screen (if desired). This requires you to open the MYTPEN.INI (\WINDOWS\MYTPEN folder), and set NoSplash=1.
Original ID: QB253201

This is a default "shipping" version setting. These are controlled by the settings in the INI file ([Configuration], OpenFirst, OpenAbout) For detailed descriptions, you can reference the Advanced User Notes in My-T-Pen help, see My-T-Pen User's Guide, Section IV - Other Information, Advanced User Notes.
OpenFirst=0 OpenAbout=0 NoSplash=1
Original ID: QB253436

Yes, you can "disable" the panel & cover with a custom logo - see My-T-Pen Setup | Configuration | Special Options (bottom left). There is no way to remove the panel, because in the software design if you close all panels, you still need some way to manipulate things, so the "control panel" cannot be removed. If you set the operator Mode & cover with a logo, it will effectively shut out the panel. You may want to review the "hints" at our Developer's Corner (www.my-t-pen.com/imgdev.htm) for the step by step.
Original ID: QB253446

The only way this can be done in the older release is through the developer's kit - see MTSISTRT for more details. In the 1.75 and newer releases, we have improved handling of the minimized state & synchronizing with startup info.
Original ID: QB253959

My-T-Mouse is actually a series of 11 panels (over 125 functions) that can be opened and closed to provide access to various features and functions including: 25 US and International Onscreen Keyboards, 2 pre-defined Windows (most often used functions) panels, programmable unlimited Macro Button panels (each panel can be assigned to "auto open" with any application), Edit panel, Numeric panel, Calculator panel with "popup" calculator Tape, a Magnifier for operating at smaller display sizes, Keyboards, Buttons, and Panels can be set to any of 12 graphic sizes and can be color coded by the user.
Original ID: QC220155

Any pointing device that is or acts like a mouse! All industrial, commercial, retail, or adaptive pointing device (mouse, trackball, glidepad, touchpad, pen, InfraRed pointer, touchscreen, wand, wireless pointer, headmouse, etc) that connects to the serial or PS2 port.
Original ID: QC220156

Any PC Compatible computer capable of running Windows.
Original ID: QC220157

Windows 7 / Vista / XP / 2000. Older versions run under Windows 3x or Windows 95 / 98.
Original ID: QC220158

Any software that runs under Windows 3x or 95 / 98 (and most DOS programs that can be run in a Windows DOS Shell environment.
Original ID: QC220159

My-T-Mouse includes 12 sizes. It can run in any VGA (or higher) resolution, from tiny handheld LCD's to giant Whiteboards.
Original ID: QC220160

Download our demo. IMG's demos are actually full working copies of the product. The demo has a built in timer that shuts down the program, in about an hour without saving any settings (you can restart it by double-clicking on the program's Icon).
Original ID: QC220161

Unlike shareware based or grant funded products, which cannot provide sufficient income to maintain a full-time company with adequate test and support capabilities (because the developer is holding down a full-time job, or the grant period ends), IMG has been providing onscreen keyboards and pointing device utilities since 1993. A large part of our business is in developing utilities that are ultimately bundled by pointing devices manufacturers under their own name. With international distribution on every continent, IMG’s products are used by consumers, corporations, commercial and industrial manufacturers, educational institutions, and government agencies worldwide. This means quality products, with quality support, and timely updates.
Original ID: QC220162

My-T-Soft is actually a series of 11 panels (over 125 functions) that can be opened and closed to provide access to various features and functions including: Over 175 US and International Onscreen Keyboards, 2 pre-defined Windows (most often used functions) panels, programmable unlimited Macro Button panels (each panel can be assigned to "auto open" with any application), Edit panel, Numeric panel, Magnifier panel, Calculator panel with "popup" calculator Tape, Supervisory Level Security (for Setup and Panel controls), Show & Hide Keys (turn off keys to prevent access and minimize operator confusion), New Cursors (for positioning on touch and pen devices), and other functions specifically designed for use with Windows based Pen, Touchscreen, or other input devices. Keyboards, Buttons, and Panels can be set to any of 12 base sizes (with infinitely larger sizes) and color coded by the user.
Original ID: QC222188

Any industrial, commercial, or retail pointing device (mouse, trackball, glidepad, touchpad, pen, InfraRed pointer, serial joystick, touchscreen, wand, wireless pointer, headmouse, etc)!
Original ID: QC222189

Any PC Compatible computer capable of running Windows.
Original ID: QC222190

Windows 7 / Vista / XP / 2000. (XP Embedded is just a modular version of XP Professional) Older versions work under Windows 3x or Windows 95 / 98 / Me / NT
Original ID: QC222191

Any software that runs under Windows
Original ID: QC222192

In response to customer demand, IMG has included a special Logon option / on-screen keyboard to allow Touch & Pen systems to logon to a Windows system without the need for a physical keyboard. This allows operation of a system entirely from the pointing device - no physical keyboard is required.
Original ID: QC222193

My-T-Soft is actually written at the same level as the Windows Operating system. That means it runs above the pointing device and graphics drivers (it lets the device drivers do their job without creating conflicts) and runs below Windows' applications, so it doesn't compete with them (unlike buttons or panels, created in Visual Basic or other high level application development tools, which are sensitive to any changes in pointing devices or graphic cards and usually conflict with any application other than the one for which they were developed).
Original ID: QC222194

My-T-Soft supports 12 base screen sizes with infinitely larger sizes. It can run in any VGA (or higher) resolution, from tiny handheld LCD's to giant video Whiteboards.
Original ID: QC222195

Yes, although My-T-Soft can be run easily from it's control panel and setup menu, many corporate, commercial, government, and industrial clients have integrated My-T-Soft into their business and manufacturing environments with simple API calls and messaging. My-T-Soft individual components can be called from Visual Basic, Access, FoxPro, Paradox, Delphi, Oracle, PowerSoft, or any other programmable environment. We've even developed Windows API messaging executables (you can download the Developer's Kit from our website) so that programmers and non-programmers alike can launch various keyboard, numeric, macro, calculator and function panels and control basic open, minimize, restore, and close functions without having to write additional code or scripts.
Original ID: QC222196

In ATM's, Computer Automated Manufacturing, Data Acquisition, Home Automation, Human Machine Interface (formerly Man Machine Interface), Industrial Automation, Instrumentation, Kiosks, Process Control, Shop Floor Control, Simulators, and (interactive) Whiteboards. Anywhere there's a pointing device being used in a Windows environment that may require alpha/numeric data entry or programmable buttons / panels.
Original ID: QC222197

The following is excerpted from:
Help | My-T-Soft Help | My-T-Soft User's Guide | Section IV - Other Information | Advanced User Information = Files & File notes
For up-to-date details about the version, this is the preferred location to reference details about a particular release.

For the 1.77 releases:
These are the files required for operation of the My-T-Soft keyboard in the user (default) desktop:
MYTSOFT.EXE
MYTSOFT.INI
MYTLIB.DLL
MYTLIB32.DLL
IMGVERS.DLL
BWCC32.DLL
CW3215.DLL
KEYBOARD.KBF
KEYBRD01.KMF
KYBD0001.KMF (for Us 101 layout - change if necessary)
MAC00000.KMF
LICENSE.EXE
LICENSE.LIC

Note: For the smaller sizes, the MYTMOUSE.FON may be required. If you do a normal install, and delete all but the above, the font will be installed by Setup. If required, you may want to use Control Panel and add the MYTMOUSE.FON file.

For Logon (WinLogon desktop) (Windows 2000 / XP):

IMGLOGON.EXE (to configure/enable - once configured as desired, can be deleted)
IMGGINA2.DLL (DLL to integrate with secure logon)
MTS2.EXE - (My-T-Soft 2 executable to display LOGON\KEYBOARD.KBF)
MTSLIB.DLL - Support for MTS2.EXE / MYTSOFT2.EXE
BABDLL.DLL - Support for MTS2.EXE / MYTSOFT2.EXE, Build-A-Board common functions
STOCK.DLL - Support for MTS2.EXE / MYTSOFT2.EXE, Resources for 3D keys
LOGON folder (see details [in source] - some files (like KEYBOARD.SML, etc.) can be removed)

On very limited XP Embedded builds, this is a list of modules (DLLs) used by running MYTSOFT.EXE:
C:\WINDOWS\MYTSOFT\MYTSOFT.EXE
C:\WINDOWS\MYTSOFT\BWCC32.dll
C:\WINDOWS\MYTSOFT\MYTLIB.DLL
C:\WINDOWS\MYTSOFT\MYTLIB32.DLL

C:\WINDOWS\system32\ntdll.dll
C:\WINDOWS\system32\KERNEL32.dll
C:\WINDOWS\system32\GDI32.dll
C:\WINDOWS\system32\USER32.dll
C:\WINDOWS\system32\ADVAPI32.dll
C:\WINDOWS\system32\RPCRT4.dll
C:\WINDOWS\system32\WINMM.dll
C:\WINDOWS\system32\SHELL32.DLL
C:\WINDOWS\system32\SHLWAPI.dll
C:\WINDOWS\system32\msvcrt.dll
C:\WINDOWS\system32\COMCTL32.dll
C:\WINDOWS\system32\IMM32.dll
C:\WINDOWS\system32\VERSION.dll
C:\WINDOWS\system32\LPK.DLL
C:\WINDOWS\system32\USP10.dll
C:\WINDOWS\system32\uxtheme.dll

For the external DLLs, here are some quick notes/reference information:
CORE OS DLLS:
C:\WINDOWS\system32\ntdll.dll
C:\WINDOWS\system32\KERNEL32.dll
C:\WINDOWS\system32\GDI32.dll
C:\WINDOWS\system32\USER32.dll

Other core DLLs:
C:\WINDOWS\system32\msvcrt.dll - Microsoft C run-time
C:\WINDOWS\system32\VERSION.dll - File & Version info

Shell & Windows oriented DLLs:
C:\WINDOWS\system32\SHELL32.DLL - Explorer Shell
C:\WINDOWS\system32\COMCTL32.dll - Common Controls
C:\WINDOWS\system32\WINMM.dll - Windows Multimedia
C:\WINDOWS\system32\SHLWAPI.dll - Shell LightWeight lib

Other DLLs:
C:\WINDOWS\system32\IMM32.dll - Input Method Editor Module
C:\WINDOWS\system32\ADVAPI32.dll - advanced API library
C:\WINDOWS\system32\RPCRT4.dll - Remote procedure call
C:\WINDOWS\system32\LPK.DLL - Language Pack
C:\WINDOWS\system32\USP10.dll - Uniscribe Unicode Script Processor Library
C:\WINDOWS\system32\uxtheme.dll - Compatibility with "Style XP"

Windows "Side-by-Side" (WinSxS) Compatibility COMCTL32.DLL:
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll

For MYTSOFT2.EXE (Build-A-Board layouts) & WinLogon (MTS2.EXE), these are the changes:

Only uses Local DLLs:
C:\WINDOWS\MYTSOFT\MTSLIB.dll
C:\WINDOWS\MYTSOFT\BABDLL.dll
C:\WINDOWS\MYTSOFT\STOCK.dll

Plus one other system DLL:
C:\WINDOWS\system32\Apphelp.dll - for Application Compatibility in XP/2003

Original ID: QC222198

Download our demo. IMG's demos are actually full working copies of the product. The demo has a built in timer that shuts down the program, in about an hour without saving any settings (you can restart it by double-clicking on the program's Icon).
Original ID: QC222199

IMG has been providing onscreen keyboards and pointing device utilities since 1993. A large part of our business is in developing utilities that are ultimately bundled by pointing devices manufacturers under their own name. With international distribution on every continent, IMG’s products are used by consumers, corporations, commercial and industrial manufacturers, educational institutions, and government agencies worldwide. This means quality products, with quality support, and timely updates.
Original ID: QC222200

OnScreen was formerly known to IMG customers as My-T-Soft AT (the AT (Assistive Technology) member of the My-T-Soft family of on-screen keyboards). RJ Cooper called his version of My-T-Soft AT "OnScreen." RJ Cooper has been instrumental in directing IMG as to what features & capabilities Assistive Technology users require (along with his WordComplete functions), and to reduce confusion between these 2 products (and with our commercial products), the single name "OnScreen" will now be used by IMG for the Assistive Technology version of the My-T-Soft on-screen keyboards.
Original ID: QC101244

OnScreen is a powerful new version of My-T-Mouse (IMG's original Onscreen Keyboard utilities introduced in 1993) with the additional features most often requested by the Assistive Technology community.

OnScreen is actually a series of 11 panels (over 125 functions) that can be opened and closed to provide access to various features and functions including: Over 45 US and International Onscreen Keyboards, 2 pre-defined Windows (most often used functions) panels, programmable unlimited Macro Button panels (each panel can be assigned to "auto open" with any application), Edit panel, Numeric panel, Calculator panel with "popup" calculator Tape, Verbal (voice confirmation) Key Feedback, a 2x-10x Area Magnifier (magnifies any area of the screen without additional hardware or enlarging fonts), Show & Hide Keys (turn on/off keys to minimize access and reduce confusion), Smart Window (automatically re-positions keyboards, panels or magnifier off of the area in use), Key Dwell Timer (automatically selects a key under the cursor), and an integral Word Completion / Prediction program (with editable dictionary). Keyboards, Buttons, and Panels can be set to any of 12 base sizes with infinitely larger sizes and can be color coded by the user.
Original ID: QC101245

Any retail or adaptive pointing device (mouse, trackball, glidepad, touchpad, InfraRed pointer, serial joystick, touchscreen, wand, sip & puff, wireless pointer, pen, switch, headmouse, etc) that connects to the serial, PS2, or USB port!
Original ID: QC101246

Any PC Compatible computer capable of running Windows.
Original ID: QC101247

Windows 7 / Vista / XP / 2000. Older versions work under Windows 3x or Windows 95 / 98 / Me / NT

Original ID: QC101248

Any software that runs under Windows (and most DOS programs that can be run in a Windows DOS Shell environment).
Original ID: QC101249

OnScreen is written at the same level as the Windows operating system. That means it runs above the pointing device and graphics drivers (it lets the device drivers do their job without creating conflicts) and runs below Windows so it doesn't compete with other applications. Unlike keys, buttons and panels created in Visual Basic, or onscreen keyboard and key panel applications that are sensitive to changes in pointing device / graphic card drivers or applications that make low level Windows calls, OnScreen is reliable and robust. That's why IMG is the only producer of onscreen keyboards and macro buttons/panels whose products are recommended or offered by major pointing device manufacturers worldwide.
Original ID: QC101250

It can run in any VGA (or higher) resolution, from tiny handheld LCD's to giant video Whiteboards.
Original ID: QC101251

In general, the human mind does not grasp large numbers of items well. In human development studies, and actual experiments, the average human can quickly identify & conceptualize about 7 items. If more items are presented, it gets categorized as simply "a lot", or "many", rather than distinct items. Because of the frequency sorting, and "drill-down" selection of word candidates, 5 choices worked out best in the tradeoff between available word completion candidates, speed of typing, and finding the actual word that was desired (without pushing the maximum of 7). Note that if a large number of words are presented, the user is forced to read & recognize each word until they are find what they want - in WordComplete simply typing the next letter is quicker & more effective!
Original ID: QC101252

The Ctrl-Alt-Del used in PCs is a system level hardware signal - it is impossible to generate this without hardware. OnScreen includes a CTALTDEL.EXE program with capabilities of handling resets and communication with the NT/2000/XP Logon module. You may also review the commercial Developer's Kit in our Developer's Corner for utilities that restart / reboot the system. Finally, review the TASKMAN.EXE program in the WINDOWS folder - this has functionality similar to the pop-up task manager in Windows 95/98.
Original ID: QC101253

Download our demo. IMG's demos are actually full working copies of the product. The demo has a built in timer that shuts down the program in about an hour without saving any settings (you can restart it by double-clicking on the program's Icon).
Original ID: QC101254

Unlike shareware based or grant funded products, which cannot provide sufficient income to maintain a full-time company with adequate test and support capabilities (because the developer is holding down a full-time job, or the grant period ends), IMG has been providing onscreen keyboards and pointing device utilities since 1993. A large part of our business is in developing utilities that are ultimately bundled by pointing devices manufacturers under their own name. With international distribution on every continent, IMG's products are used by consumers, corporations, commercial and industrial manufacturers, educational institutions, and government agencies worldwide. This means quality products, with quality support, and timely updates.
Original ID: QC101255

CrossScanner is RJ Cooper's solution for individuals who cannot operate a standard mouse or trackball, but are capable of operating a single-switch. CrossScanner uses an X scan (LineScan) with a Y scan (FingerScan) to select any point on the screen - choices of Click, Double-Click, Drag, etc. are available to completely operate any Windows application. All development of CrossScanner is handled by IMG, and under license, we are able to provide IMG's OnScreen with CrossScanner.
Original ID: QC101264

Not from IMG - IMG is only licensed to sell CrossScanner with OnScreen. Since most users of CrossScanner will have the need to enter text from time to time, having OnScreen available will be very useful.
Original ID: QC101265

Any PC Compatible computer capable of running Windows.
Original ID: QC101266

Any software that runs under Windows (and most DOS programs that can be run in a Windows DOS Shell environment).
Original ID: QC101267

OnScreen is written at the same level as the Windows operating system. That means it runs above the pointing device and graphics drivers (it lets the device drivers do their job without creating conflicts) and runs below Windows so it doesn't compete with other applications. Unlike keys, buttons and panels created in Visual Basic, or onscreen keyboard and key panel applications that are sensitive to changes in pointing device / graphic card drivers or applications that make low level Windows calls, OnScreen is reliable and robust. That's why IMG is the only producer of onscreen keyboards and macro buttons/panels whose products are recommended or offered by major pointing device manufacturers worldwide.
Original ID: QC101268

Download our demo. IMG's demos are actually full working copies of the product. The demo has a built in timer that shuts down the program in about an hour without saving any settings (you can restart it by double-clicking on the program's Icon).
Original ID: QC101269

My-T-Soft TS is a powerful new version of IMG's My-T-Pen, My-T-Soft, and My-T-Touch programmable Onscreen Keyboard utilities designed for the Windows NT / Windows 2000 Terminal Services envinroment.

The Terminal Server approach allows the user's desktop to be hosted by the server (i.e. Terminal Server). Similar to PC Anywhere, or remote modem hosting, the "client" is only transmitted screen information, and only sends input data to the server - the application runs on the server, not the client. With various thin-client support for Windows CE, Linux, Unix, Solaris, Mac OS, the client can be almost any platform. Since the Server is Windows based, any windows application, database, web browser, etc. can be maintained by the network administrator, and run on any supported platform. With My-T-Soft TS, a pen based or touchscreen based handheld device can operate without the need for the physical keyboard. Along with the Logon support provided in My-T-Soft TS, complete operation of the hosted application can be accomplished from the thin client.

My-T-Soft TS is actually a series of 11 panels (over 125 functions) that can be opened and closed to provide access to various features and functions including: 176 US and International Onscreen Keyboards (more in development), 2 pre-defined Windows (most often used functions) panels, programmable unlimited Macro Button panels (each panel can be assigned to "auto open" with any application), Edit panel, Numeric panel, Calculator panel with "popup" calculator Tape, Supervisory Level Security (for Setup and Panel controls), Show & Hide Keys (turn off keys to prevent access and minimize operator confusion), New Cursors (for positioning on touch and pen devices), and other functions specifically designed for use with Windows based Pen, Touchscreen, or other input devices. Keyboards, Buttons, and Panels can be set to an unlimited number of graphic sizes and color coded by the user.
Original ID: QC203345

Any industrial, commercial, or retail pointing device (mouse, trackball, glidepad, touchpad, pen, InfraRed pointer, serial joystick, touchscreen, wand, wireless pointer, headmouse, etc) that connects to the serial or PS2 port!
Original ID: QC203346

Any thin client workstation regardless of OS, that is connected (wired or wireless) to an Windows Server running Terminal Services.
Original ID: QC203347

On the Server: Windows Server 2008 / 2003 / 2000. Older versions run on Windows NT 4. On the thin client workstation, the OS is not a factor as long it is supported as a client on the host server (Microsoft or Citrix).
Original ID: QC203348

Any software that runs under Windows NT / Windows 2000 / Windows Server 2003
Original ID: QC203349

In response to customer demand, IMG has developed and integrated an optional Logon / Onscreen Keyboard that allows a Pen or Touch device to pass the Ctrl/Alt/Del and Logon to the Windows Server without the need for a physical keyboard. This permits operation of a system entirely from the pointing device - no physical keyboard or membrane is required.
Original ID: QC203350

My-T-Soft TS is actually written at the same level as the Windows Operating system. That means it runs above the pointing device and graphics drivers (it lets the device drivers do their job without creating conflicts) and runs below Windows' applications, so it doesn't compete with them (unlike buttons or panels, created in Visual Basic or other high level application development tools, which are sensitive to any changes in pointing devices or graphic cards and usually conflict with any application other than the one for which they were developed).
Original ID: QC203351

My-T-Soft TS supports infinite graphic screen sizes. It can run in any VGA (or higher) resolution, from tiny handheld LCD's to giant video Whiteboards.
Original ID: QC203352

Yes, although My-T-Soft TS can be run easily from it's control panel and setup menu, many corporate, commercial, government, and industrial clients have integrated My-T-Soft TS into their business and manufacturing environments with simple API calls and messaging. My-T-Soft TS individual components can be called from Visual Basic, Access, FoxPro, Paradox, Delphi, Oracle, PowerSoft, or any other programmable environment. We've even developed Windows API messaging executables (you can download the Developer's Kit from our website) so that programmers and non-programmers alike can launch various keyboard, numeric, macro, calculator and function panels and control basic open, minimize, restore, and close functions without having to write additional code or scripts.
Original ID: QC203353

In Computer Automated Manufacturing, Data Acquisition, Human Machine Interface (formerly Man Machine Interface), Industrial Automation, Instrumentation, Kiosks, Process Control, Shop Floor Control, Simulators, and large scale workstation installations. Anywhere there's a pointing device being used in a Windows environment that may require alpha/numeric data entry or programmable buttons / panels.
Original ID: QC203354

Download our demo. IMG's demos are actually full working copies of the product. The demo has a built in timer that shuts down the program in about one hour without saving any settings (you can restart it by double-clicking on the program's Icon).
Original ID: QC203355

IMG has been providing onscreen keyboards and pointing device utilities since 1993. A large part of our business is in developing utilities that are ultimately bundled by pointing devices manufacturers under their own name. With international distribution on every continent, IMG's products are used by consumers, corporations, commercial and industrial manufacturers, educational institutions, and government agencies worldwide. This means quality products, with quality support, and timely updates.
Original ID: QC203356

My-T-Mouse is an Onscreen virtual Keyboard program that includes:

3 Onscreen Keyboards (ABCD, QWERTY, and MIDI Musical), Verbal Keys Feedback (in children’s voices), bright Colorable Keys and Panels, 12 assignable Mouse Buttons, and 2x-10x Area Magnifier (for visual assistance on text or graphics without additional hardware). Plus... two editable educational games: Falling Letters and Spelling Challenge.

Original ID: QC206330

Any pointing device that is or acts like a mouse! All industrial, commercial, retail, or adaptive pointing device (mouse, trackball, glidepad, touchpad, pen, InfraRed pointer, touchscreen, wand, wireless pointer, headmouse, etc) that connects to the serial or PS2 port.
Original ID: QC206331

Any PC Compatible computer capable of running Windows.
Original ID: QC206332

Windows 3x or Windows 95 / 98.
Original ID: QC206333

Any software that runs under Windows 3x or 95 / 98 (and most DOS programs that can be run in a Windows DOS Shell environment).
Original ID: QC206334

My-T-Mouse for Kids includes 9 sizes. It can run in any VGA (or higher) resolution, from tiny handheld LCD's to giant Whiteboards.
Original ID: QC206335

No, My-T-Mouse for Kids works with most Windows compatible sound cards.
Original ID: QC206336